The office staff with Dr. Abraham is the most incompetent I've ever encountered. They are always 45 minutes to an hour and a half behind schedule every time I've taken my infant there. It's consistently an hour wait, and when I asked the front desk about the best day to come in to avoid long waits, they informed me that there is always a wait. There is a medical assistant with long, reddish-brown hair who administers most of the children's vaccinations. Her demeanor is very serious and unkind. The last time I brought my one-year-old in for a physical, she injected my child twice in the same spot and a third time in another leg. She rubbed the injection site so hard that my child was screaming, and when I asked her why she was doing that, she replied, "Oh, so she doesn't get a bump." She didn't even smile as my child cried. Additionally, I have been requesting my medical records since April 2025. Despite signing two release forms, nothing has been done to provide them; they have neglected my requests. Dr. Abraham is often dismissive of my questions about my child, which I find very concerning. Because of these issues, I do not recommend this practice. read more

Dr Gizel has been my kids physician for the past 19 years. She is now seeing my little one thats 4. Making appointments has been the best for me they always have appointments available. They also accept walk ins. I can call them a day before or same day and i am still accepted to come in. Dr. Gizel and her staff is amazing. Pleaae come see her . Yku will not regret it. She treats everyone as her own. read more

Doctor is very attentive. My baby has been sick for the past week . I called in after hours on the weekend concerned for the trouble my baby was having breathing. She called me Immediately to help me the best she could . Every time I go into her clinic she makes my family feel welcomed . And not to mention what great memory she has to still remember my baby after seeing him after he was born 5 months ago . Makes me feel at home. Love this place read more

The STAFF here is incredibly rude and dumb. It is clear none of them have worked with kids or clients before in a healthcare setting. How do you work in a doctors office and don't know how to send records in a timely matter? How do you work at a doctors office and don't ever have an answer as to why my child's symptoms are not getting better? It is always scary taking kids into a doctors visit and it doesn't help with the staff being so rude and incompetent. I have been coming here for a few months now and genuinely DO NOT HAVE 1 good to say about this place or staff. Things as simple as getting an appointment or getting records is such a hassle and to top it off my child is still in pain waiting for a call back. OH! And the older Hispanic lady at the front desk RUDE and looks and sounds like she hates her fucking life. I'm genuinely curious if the doctor is aware how this woman treats her patients while they wait to see the doctor. The least she can do is smile. The doctor is great but the staff make this place a nightmare. read more

Dr. Abraham is fine (notice I use the word 'fine' and not the word 'good'). She is generally friendly, but doesn't seem to do any more than the bare minimum. When we have any questions or concerns, she usually just brushes them off like we shouldn't worry. Even if that is the case, as a parent, you are generally worried about every little thing with your kids so it would be nice if she showed a bit more concern. The nurses are generally fine and friendly. My complaint is mostly with how the actual office is run. They only accept CASH for co-pay. Really? Never in my life have I been to a doctor's office that accepts cash only. SHADY to say the least. They are constantly running at least an hour behind schedule. More than once we have shown up on time for an appointment, waited more than and hour and had to leave without seeing the doctor because we had to go back to work. The front desk is generally rude and unhelpful. During our last visit I had rescheduled an appointment from a Tuesday to Wednesday (the next day). The person that took my call said it was no problem. I had gotten a text message to confirm my appointment. When I arrived on Wednesday, I signed in and waited. After 30 minutes waiting, the very RUDE girl at the front desk said I did not have an appointment. I explained that I had rescheduled it from the day before and that I had gotten a text message confirmation. She just said "there's no way we would have rescheduled you for today because we are fully booked today." Well, lady, I don't know what to tell you, because I spoke to someone in your office that DID in fact reschedule me for today! She was super unhelpful and basically said that I would have to wait until they had seen "all their patients that had appointments." Since she said they were fully booked that meant that I could possibly be sitting there all day. I had taken time out of my day and picked up my son from school specifically for this appointment and didn't have time to wait around all day. She made absolutely NO effort to accommodate me, definitely did not apologize for the mix up with our appointment, and generally had a SHITTY attitude. I left and changed our pediatrician the next day. Glad to never have to go back to this office again. read more

Dr. Abraham was amazing, very attentive, caring & professional. Marisol & Janet we're wonderful very helpful, efficient and so helpful. Dr. Abraham thank you for your help and support read more

Dr. Abraham has been caring for my children for close to seven years, my youngest for four. She is attentive, caring, excellent with children, and has always been there for us in urgent health situations. Her office has walk-in sick care visits, which is uncommon and usually a service that only urgent care offers in terms of hours. Post-pandemic, my children ended up with colds that I refer to as super-viruses, leaving my youngest in peril with her breathing, a simple cold turning to a croup. Often times this makes her recovery process longer. But Dr. Abraham is insightful and knowledgeable. She knows when it is time to switch over to an antibiotic and examines and prescribes professionally and accordingly. During the times that I had to take my daughter to the ER, dr. Abraham fully listened to my account of these visits, so she could best asses how to help us in an urgent situation. I trust and highly recommend her. Suggestions for parents of patients: Come prepared to visits regarding your child's health details regarding dates and symptoms. Because Dr. Abraham takes most insurances, her office is busy. That said, wait time is usually reasonable. Front office staff/nurses: They are exceptional too. (If reading other reviews) Do not confuse soft-spoken this with rudeness. They are working with screaming and sick children all day and are the most patient individuals I have ever witnessed. read more

A long, but a necessarily long review is to follow.... As a new patient, I called and scheduled an appointment for my two month old daughter. She needed her first round of vaccines. When we arrived a little late, I apologized, and we were told to wait in the waiting room. We were waiting for well over an hour. During which my infant daughter needed her diaper changed twice. This doctors office is in a large office complex and the bathrooms did not have a changing table, nor did the doctors office. I had to change her in a public waiting room on a chair. When I told the women at the front desk that I would need to do that because my daughter was very wet and crying they seemed indifferent, as if that were the norm. A wall mounted koala brand changing station costs about $200 on Amazon. I wish I could give a review for Dr Abraham, but unfortunately we were not seen by the doctor, instead by a nurse. She came in wearing a doctors coat then explained she was a nurse but that she always covers for the doctor every Tuesday. We were shocked because we were never informed during our phone call to schedule this appointment that we were not going to see Dr. Abraham. I was so confused, I wonder if that practice is in some way illegal, since we specifically called for a doctors visit. Certainly, it is dishonest. Before this nurse in a doctors coat came in, another nurse attended to us briefly to check my daughters weight and vitals. I told her I only wanted the short list of vaccines required in the state of California for public schools, not the full list recommended by the cdc. She seemed to understand, but when the nurse with the doctors coat came back in with the stamped vaccine card I told her that there are too many listed, as we only wanted the ones required by California law for school. She said they all were required by law, and I had to correct her and go down the list and point out which ones were and which were not. Also, none are technically required by law, only required for entrance into school..... Does this nurse have basic knowledge of California vaccine requirements? Then (without any provocation from us) she told us to clean off our baby's tongue every day and cover the baby with Aveno lotion every day. Our baby's skin is not dry, and she had no demonstrable build up in her mouth. In my opinion, this is not good and sound medical advice, merely the nurse's opinion, as my daughter has no apparent medical need for daily tongue cleanings and lotion applications. We will not be back... the search for a good pediatrician continues... read more

Best Doctor Ever! I've been taking my daughter is 4 yrs and I love it so now I take my 2yr old son there and I live in Palmdale. Worth the drive!!!! read more

Dr. Abraham is an excellent doctor. I have no complaints about her, she has always been so sweet and answered any questions I had. On the other hand her staff is HORRIBLE!!! They are so rude. I have called about them faxing papers to my sons school and one of the ladies just had a nasty attitude about it. In the office when I asked for the restroom key, it was thrown at me on the counter. The medical assistant doesn't even communicate with us properly. After taking my sons vitals instead of telling us to have a seat outside, she stared at me and my fiancé until I said something. I've never been so upset with a doctors office I wish I could rate it with no stars. Dr. Abraham you are the best but please change your staff! read more

We love Dr Abraham's office! I have been bringing my daughter here since she was a newborn. My daughter is now 10. Dr.Abraham does pediatric and adolescent medicine. We have always been so happy with the care here. When I have had an insurance issue, they were very helpful! I love that she has had the same two staff up front, Fanny and Angie. They are always welcoming. Dr Abraham listens to our concerns and offers helpful suggestions. If you're looking for a first doctor, or a new doctor, you won't be disappointed. They make referrals when needed. They have walk-in times from 10-11 M-F and 2-3 M-Th. They are open: Monday-Thursday 9-5 Fridays 9-noon Closed for lunch 12-2 read more

Dr Abraham is my sons former pediatrician. She was always nice. Her nurse was very nice, the receptionist seems a bit bitter that you decided to show up. I can almost overlook the fact that the biohazard bag has been taped to the bin and looks like they haven't changed it in a few months. It's unsanitary but I'm hopeful that the rest of the office was cleaned properly. The reason I left Dr Abraham was because for almost 4 months she was treating my 8 month old son for a recurring UTI that he didn't actually have. After she tried to prescribe him his 3 antibiotic in 3 months I asked if perhaps he had some sort of systemic issue that kept causing the infection. I was told by her office that sometimes you need a different type of antibiotic for it to be affective. I really was not convinced that a another round of antibiotics was going to be the fix so I asked my Dr. who works at children's hospital Los Angeles if he could direct me to a urologist who he trusted. Unfortunately due to my insurance I required a referral from my sons primary dr for the insurance to cover the specialist visits. My requests for a referral was denied by dr Abraham's office. I was ready to pay out of pocket when the urologist office told me that they had called her office all afternoon until they received the referral. Here's what I learned at my specialist visit 1. You do NOT take bag urine samples from babies. It has to be with a catheter for an accurate sample. 2. It's unusual for infant boys to get UTIs 3. My son had an ear infection and absolutely NO sign of a UTI. Sometimes, in whatever your profession may be, you have to admit when you need a specialist. ... and do a FULL exam just incase it's a common ear infection and not an unlikely UTI. read more

Dr. Abraham has been my doctor since I was a little kid, and she has always been amiable with my family. The interactions are quick and in most cases, I've found solutions to my illnesses from what I remember as a child. However, recently I feel the staff has become less friendly. Especially one of the ladies at the front desk. She's always scowling when I come in and it's both unnerving and unwelcoming for years. I called in to see if I can get my referral to the podiatry couple days ago so I could get a surgery for an ongoing infection. She gave me a referral, and I wasted one-two hours driving and waiting at the podiatry clinic only to be told that they don't take my insurance...I called about this incident and she told me to call back in two days for a different referral. At this point my toe is bleeding and oozing puss. So I went to the ER as directed. I got told that they can't do anything properly for me so I have to wait for my doctor's referral to the podiatry. When I called in today as told, she sounded ANNOYED that I'm checking in to see if it's been modified so I can hurry up and see a podiatry. I wanted to cover all grounds but she blatantly sounded irritated and sternly corrected me about something. She just hung up on me at the end of the conversation. This is both frustrating and disappointing. I've been a patient here for over a decade now and now I'm starting to re-consider my options in finding an office that actually cares about my well being. read more

So this place is busy! Make sure you take snacks and a beverage. We had to wait awhile for our appointment... The office is a little dull nothing fancy. Once we were called though the ball was rolling, vitals were done, put in the room to wait again. Luckily we only waited less than 5 minutes for the Dr to see us. All the girls including Dr. Abraham were very nice and attentive. Pretty good experience overall except the initial wait. read more

Looks like from all this reviews. I won't be wasting my time here. This Dr. really needs to take her job serious and get professional workers. If I walked in this office and one person was rude or said something bad oh believe me all of them would get fired. They just don't know one day who they will deal with. Who ever sees this review know that u will not get new kids to treat with this horrible office manners. read more

Love this place the Doctor and staff make my children and I feel comfortable. I highly recommend this Doctirs office, I've been to other offices and this place really is amazing. Even when the nurse practitioner is there she's very professional. read more

Not super happy with this place but not super unhappy either. The staff are nice, the doctor is nice. I hate the wait time (I can expect to be here at LEAST an hour each time, usually 2) and the wait time really surprises me because the doctor only spends a couple minutes with each patient. I also don't like that she gives prescriptions out like candy. I much prefer alternative methods and only use antibiotics and drugs when absolutely needed. I will be looking for another pediatrician until I find one I am 100% satisfied with. read more

Doctor Gizel is the best of the Best i rather bring my 2 daughter to her. Instead of taking them to the children hospital she always has time to check even with out appointment the only thing is the wait time but other than that shes the best hopefully she gets a bigger place or add a second doctor but it has to be. Great with kids like her thanks doc. read more

Takes excellent care of my daughter. Friendly staff. Very thorough!

The 4 star rating go for dr. Abraham only!!!!! She was nice and my son loved her. She spent sometime with us in the room and didn't leave after 3 seconds like other doctors which I appreciate. Zero stars for Everyone else. they are clueless and rude, what else is new? the people In the front swear they own the place. the office and waiting area could be cleaner and need a renovation. read more

My kids have been patients for over 10 years and Dr. Abraham is a great doctor. Busy for a reason. I drive an hour to see her.

Dr. Abraham is the best. I have made sure my 3 children always have her as their pediatrician even when we have to switch insurance companies at work. I trust her, I feel I can call her if I need to. I feel like my kids health is in good hands and she will do anything possible to communicate with us or get to the bottom of any health issue. I love the office staff as well. read more