EDIT: thank you so much for reaching out and correcting this! Hopefully things are improving…read more While we adore the doctor- I have had it with the front office/receptionist. We are switching pediatricians because of it. It's impossible to get anyone on the phone to make an appointment or ask about an appointment/ meds etc. their hold machine goes for 15 min before it goes to voicemail. Then no one must check the voicemail because I've never gotten a call back. I've literally been on hold for 2 hours total yesterday, and going on a half an hour today plus a voicemail. All to make an appointment because my newborn is having diarrhea.

I highly recommend Dr Rungsima! Her office staff were kind and efficient and the doctor herself was…read morevery thorough and saw us very quickly

First off I will say that my children have been under Dr. Micky, Dr. Bender, and the rest of the…read morepediatricians' and PA's care for almost a decade and we could not be happier with every single medical provider at this office. They are caring and knowledgeable medical professionals. I've generally had no complaints up until recently. It seems they have switched medical groups and now it is nearly impossible to get through to the office. Trying to reach the office feels like calling the IRS. It feels like I'm on hold for hours every time I try to call in. I hope this is rectified soon because if I had a more pressing concern or even just to ask the staff a question, I am not sure it will happen in a timely manner.

Front desk staff really sucks they are incredibly unfriendly and rude . Dr Micky is great but if…read moreshe wants to keep her patients she might want to re consider her front office staff , especially the older women who works up front she's so unpleasant every single time .

Thank you to Dr. Ashburn for his help. This was my last appointment with him and he introduced me…read moreto the new doctor I will be seeing. I went in for my regular check up and thanked Dr. Ashburn for the last few years I was going to him.

This review is very much overdue. Dr. Ashburn was my daughter's PCP for many years, until…read moreunfortunately we ended up having to switch to Kaiser. I will say, I never thought we would have needed to see him for anything other than well exams, which my daughter actually looked forward to. He was always sweet and kind and made physical exams a breeze. I am forever thankful to him and his staff for those pleasant visits, where even "shots" were joyful. My true appreciation comes from when my daughter started having GI issues. I was so scared he would brush off my concerns, mostly based off of negative reviews I've read here, but also, based off of personal experiences I have had with other healthcare offices and working in the healthcare industry. Dr. Ashburn was the exact opposite of everything I feared. He showed true concern, validated my concerns, sent out the proper referrals and testing, and stayed in touch every step of the way. Because of Dr. Ashburn my daughter was properly and quickly diagnosed and we (parent and child) always felt cared for. I am so thankful to him and his staff. Because of him, my daughter has 0 fear of doctor visits. Unfortunately, every other doctor she meets has a whole lot to live up to! Thank you Dr. Ashburn

Great pediatrician! Very caring and wonderful staff! Clean…read moreclinic! Totally recommend!

Sweetest doctor alive! So gentle with babies. He's very smart and good with kids. Highly recommend.read more

Dr, Frend is my daughter pediatrician and he is the best. I can't say enough great things about…read morehim. He goes above and beyond for his patients. The most important thing to my family is respect, and he gives it. He takes his time, never rushed us, and listens to us. And I appreciate a lot that I never wait longer than a minute for my appointment. Truly the best doctor ever. And so smart and caring.

Dr. Frend is the best. We are glad we switched to his practice. He is very knowledgeable, honest ,…read morekind and provides quality healthcare to his patients. Dr. Frend is also punctual and does not leave you waiting for long period of time.

I absolutely love this clinic! Dr. Alex McCollum is the best!! She makes you feel very heard, takes…read moreall the time to answer any questions you may have, gives you as much time as you need post appointment to breast feed in your room. The office staff is always lovely, very easy to communicate with in a timely manner. Highly recommend!

Prepare for fee increases: The annual fee has increased by over 61% in the last five years--from…read more$350 to $565 for a single child. It's unclear what benefits justify such a significant increase, and I have yet to receive a clear explanation. Especially since we did have over an hour wait for the 2 appointments we had last year. Dr. Ginberg is amazing, but obviously this practice is just targeting families from a certain demo. We have since left this practice.

I have been a patient at Facey for years and before that had a physician who had a very busy…read morecalendar; it was difficult to get an appointment with her so Facey was my other insurance coverage option. This review is solely based on my experience with my Facey physician and the staff. I am happy to say that my primary care provider, Dr. Shirvanian listens and for me, that's a very important thing and something I look for when I choose a physician. She sits and spends time with me during my appointment. She asks questions, answers my questions, and offers thoughtful and helpful advice - she genuinely cares. Her nurse, is just as caring and pleasant. Other thoughts about my experience: - Provide a list of your meds if you're a new patient. - Front office reception and in-house lab are staffed with friendly, ready-to-help professionals. (They really ARE nice.) - Parking is NOT validated and is expensive; look for street parking if you have time to spare. - Online access to your records (not sure if it's ALL records) through MyChart, so you'll see your lab results, medications, have the capability to message your physician, etc. **A quick note about messaging through MyChart. There is now a longer response time, of which I, personally, was not informed. I'm still trying to find out what happened. I took one star off for that. - Finally, try your best to be kind.

Used to be a great practice. Management is ruining it to make extra money. They fired much of the…read morestaff and replaced them with poorly trained call center personnel. They will give you bad medical advice, which is illegal. But don't worry, you won't be able to reach them because it will take hours for the phone to go through. They also started running commercials for medical scams in the waiting room on large televisions. Find somewhere else.

I love our doctor, Francisco Rivera! He is so kind, knowledgeable and really takes his time with…read moreour boys! He answers all of our questions too (which are many!) and explains things so well. He talks to the kids directly which is good because then they'll "listen" to the doctor instead of us. We never feel rushed and we also like the office. Spacious and clean. Parking is right next door which is super convenient.

Update: 3x 1-Star reviews within a 2 week period for the same issue. Think twice before choosing…read morethis office - service used to be good but it's clearly gone downhill. To the other parents who are having issues - FILE A COMPLAINT with your insurance provider and with the medical board for lack of access to care. Today (Thurs 1/8 - normal business day) was the 4th time within the last year that I was unable to make an appointment for my sick 2 year old because no one would pick up the phone, all day. I sent an email and waited on hold 9 different times for a total of 35 minutes, and no one ever picked up or called me back. No indication the office was closed. This is inexcusable when they're in the business of caring for sick infants and children (if you're closed, let us know so we can find other care?). You can see in my photo, the previous time a month ago I was on hold for 15 minutes before they hung up on me. Once or twice, I give them the benefit of the doubt but 4 time in a year! Business is too good that they don't need your business or care to answer phones anymore. We've changed doctors as of 3 hours ago.

We have had such wonderful experiences at this office and felt compelled to share. From the moment…read moreyou walk in, the front desk team, Ana and Norma set the tone. They are warm, professional, and incredibly organized, making check-in smooth and stress-free every time. A special thank you as well to Edith, the office manager, who truly keeps everything running seamlessly. Her professionalism and leadership are evident, and you can tell the entire team reflects her high standards of care and efficiency. Dr. Kolsi is outstanding, knowledgeable, attentive, and genuinely caring. She takes the time to listen and makes you feel confident in every aspect of care. Her clinical staff is equally amazing!!! kind, patient, and always supportive, creating a positive and comfortable environment for both kids and parents. This office is a perfect example of teamwork, compassion, and excellence. Highly recommend!

My son and I were very pleased with Dr.Kolsi…read more We had a first visit with Dr.Kolsi a few weeks ago and I very much appreciate her professionalism. She has wonderful bedside manner and answers your questions and concerns. She made my son feel welcomed and cared for. I would recommend this place to anyone that wants the best care for their child.

I love Dr Alice Abrahamian She is an excellent doctor i…read morenever feel rushed. She takes her time explaining everything to you and you dont wait for hours at her office to see her. She is very knowledgeable and conservative with treatment which I love. Would definitely recommend her.

I cannot say enough things about Dr A!!! Her staff is like family at this point...so knowledgeable,…read moreall mothers & all sympathetic & understanding. The doctor herself is a mother so she TOTALLY understands my family's needs & any concerns I have. I have literally never waited longer than 5 minutes to see her. She's called me to check on us, taken me last minute & always takes her time with us and never ever rushes through appointments! Thank you Dr Alice