I am currently on the hunt for a new car , me and my wife decided to stop by on there labor day…read moresale at the Northridge mall parking lot. I was greeted by a awesome sales man but don't remember his name at the moment. He let me test drive a impala 2008 , which I did not like so he offered a little something different and we took a 2010 Honda accord and I was sold by this one. It was the best car I have driven the past months . One problem it had 112,000 miles and we want something under 50,000 so he showed us a 2009 with close miles to what we wanted . It was getting late and my son was with the babysitter so we had to leave. I left really happy with the service . I did not get pressured by the sales man like other lots around town where they want you to just drive off or go in the office to soon. I will be looking for a Honda accord 2008 & up with under 50,000 miles and be purchasing it . I hope the car lot can get one soon , I will definitely be returning if I find a matching car to my needs . Sorry I can't release his name wish I got a business card but was so busy test driving all there awesome cars. I forgot to add . The man that helped me out also offered me a quick approximate of what I would pay with a car worth (xx) amount and he said a guy has gotten one and took it 5 years around 270 a month. Which of course is just a estimate . But most other places I go that I ask always want me to go in there office , which I do not like at all .

DO NOT purchase a car or trade in a car from this place. This is an auto fraud dealership. I have…read moretraded in my vehicle with this company and it has been a nightmare. They put the outstanding balance on my new car loan and have not sent the check in to pay off the Toyota RAV4 that I purchased from them. I am currently in touch with an lawyer, please save the headache and don't make the same mistake I did and purchase from them. My credit score is now poor and I have 2 car loans of 60,000 on my name. Save yourself the headache and DO NOT GO HERE!

I returned to ask the guys at Mikes (Tony and Mo) about an issue I thought we had with the car my…read morewife bought. The battery was checked, everything is fine One thing is for sure, they are very nice here at Mikes

I bought my truck in February 2025 2 weeks later took it back for check engine came up they took…read morecare of it and took my truck to 5 weeks ago to Chula Vista and check engine came up again called Mike's Auto Sales and they said because I didn't buy a extra warranty they wouldn't cover it and this time It was alot of work done to it. I trusted them my family has bought in total of 4 cars and now with this I will never buy a car from them especially when its only been 7 months that I bought the truck and they couldn't fix.

These two people were such an amazing helpful team, I got help from them when no one else was able…read moreto solve the problem I had with my truck. Kurt the service manager is such a blessing he was able to help me, and as well Anthony the assistant manager helped us as well . When pablo the worst sells man couldn't fulfill his promise to his customers which all he cares about his sells and not the customers.

I want to leave a very positive review for David Gonzalez (Sales & Leasing Specialist) at Gold Star…read moreBuick GMC in Salinas, CA. To be clear: I did NOT buy a car from David, but I'm writing this because of how he treated my wife and me. When I'm in the market again, David will be the first person I contact -- and I recommend others do the same. My wife and I drove 106 miles to see a used 2022 Honda Pilot after being told it was still available and that we should come in for a test drive. We even texted updates on our arrival time and asked if a manager could be available to help expedite things when we got there. When we arrived, the original salesperson was tied up and introduced us to David to help. David was friendly, engaging, and thoughtful, and as we walked to the vehicle he made us feel welcomed. Unfortunately, before we could even properly look the car over, a manager came out and told us the vehicle had already been sold. That was disappointing after a two-hour drive. The policy was explained, but the tone started to feel more like a lecture than customer care -- so we decided to politely disengage and head back to our car. This is where David truly stood out. David followed us, apologized sincerely, and said, "I want to make this right." He wasn't pushy at all -- just genuinely empathetic and solution-oriented. He offered to find the same vehicle in the same color, stayed in touch, and communicated proactively throughout the process. He texted updates without us having to chase him, responded quickly, and put in real effort over several days to try to acquire the right match. When the vehicle arrived, David immediately sent pictures. Unfortunately, it turned out not to be the color we wanted (and it's possible I mixed up the exact shade originally), so we didn't move forward -- but that doesn't change the point: David's professionalism, integrity, and follow-through were exceptional, especially considering the original issue wasn't even his fault. If you want someone who will treat you with respect, communicate clearly, and genuinely advocate for you, ask for David Gonzalez.

BEWARE. Lemon Lot. I called looking for the owner or a sales manager to attempt to fix these…read moreissues face to face, but I keep getting ignored: JJ's sells used high-mileage lemons at full price or above KBB or NADA values to dummies that do not look past the shiny detail job they quickly did before you look at it. I went in to buy a 2004 Toyota 4Runner that I was very excited about. Angel helped me out and took us for a test drive and everything seemed ok at first. I looked under the hood and the engine was detailed to look shiny and clean but it was clear there was a nest in the center of the 4.7l V8 engine that you had to look for more than a glance to see. Worse, I peeked under the car and there is transfer case fluid dripping from the transfer case and 4wd actuator. I crawled under to find out that someone attempted to spray a foam insulation to soak up and stop the leak (not sure how devious JJ's mechanics are, but even if it wasn't them it was impossible to miss). pictures attached to show what it looked like yesterday and what it is supposed to look like. They are trying to hide a 2300$ part problem that requires Toyota techs with an 8$ can of spray. I almost fell for it, and I'm sure a dummy that doesn't know to look under a car might miss it. Unfortunately, the salesman did not try to work a deal out. He just asked what I want to do. I posited that they knock 2500$ off the price to account for the broken part, and he just said 'no' without a negotiation. THEY THEN TRIED TO SELL IT TO ME WITH A WARRANTY AND TELL ME TO USE THE WARRANTY ON A PRE-EXISTING PROBLEM! I'm not sure what the AUL warranty service will think when I let them know about JJ's business practices. I should have looked on Yelp and not just Google for a true review. Owner or 'Finance Manager', respond back with a time and I'll give you a call if you want to try to fix yourselves and make this right. If not, no worries. Just understand that I'll warn every NPS and DLI student about my experiences with you.

Come here if you want to get ripped off, I was recently in the market for an additional used car…read moreand I thought I give the local guys a chance. WOW, I was shocked by their tactics, as I sat there waiting I saw a salesman receive a call and not sure what the call was about but I can only imagine. What I heard was "let me ask my boss", the salesman proceeded to put the phone down stay seated on his chair after about a minute he came back to the customer and proceeded to say 'no, I'm sorry my boss said we couldn't". Not only did he flat out lie to the customer, he didn't mind me witnessing the whole thing. I still proceeded to try to work out a deal I was gonna trade a car which happened to have the check engine light on, I had already been quoted a price and then when they were inspecting my car I told them about the check engine light and he said their mechanic would inspect it. They did and stated it was no big deal. The salesman goes to a back room and talks to a guy who I assume is the owner of the dealership, after a lengthy wait all of a sudden the price of the car I'm trying to purchase goes up by 1K. I think not, we left and never returned their calls. I was still gonna ask them to come down at least 2K. The sad thing is that they will rip off some body who is dumb enough to let them.

Second time buying a used car and I knew I was gonna regret it all over again. Got the car…read morementioned it needed some stuff done and have never heard back from them to get it fixed. Now they don't wanna pay their part and say it's off their little warranty and I gotta figure it out on my own. Piece of shit and someone there had the nerve to ask if I wanted to trade in the vehicle to get another piece of crap no thanks I'll have to fix this since it's our only reliable vehicle even the recommended mechanic said there's been several vehicles from them that have the same issue after a while

The people here are so friendly and knowledgeable. Took a few cars for a drive and ultimately got…read moreexactly what I wanted for a great deal! Can't say enough good things, will definitely recommend to friends and family.

Justin and Robert in the service department are awesome. I had an issue with a new car that I had…read morejust purchased at another Toyota, and they called them and took care of it for me. I appreciated all of their help.

Here's a polished but still firm 1 star review:…read more I was really disappointed with my experience at Toyota Salinas. I booked an appointment online for 12:30 PM and drove about 20 minutes to get there. When I arrived, I checked in at the front and was told to wait in my car because someone would come out to help me. I waited about 18 minutes with no one approaching me, so I had to flag someone down myself. After that, I was told there were 13 cars ahead of me and it would likely take around 4 hours before they could even get to my car. At that point, I was confused and frustrated because I had booked an appointment. They explained that the appointment time was really just a drop-off time, which was not clear when booking online. The whole process felt disorganized, slow, and inattentive. The customer service was poor, and I felt like my time was completely wasted. If appointments are not actual service times, that should be made very clear upfront so customers can plan accordingly. I would not recommend coming here if you expect timely or attentive service.

Sammy for the people really helped a brotha out!! He invite to the cook out! Displayed great…read morecustomer service and took every second to explain and answered every question

Central coast autos one of the best in the area to shop with really cool humble people they will…read moreget you right any type of vehicle you are looking for they can make it happen swing buy you'll end up walking out with a new pair of keys

Just leased a new jeep wrangler here and had an incredible experience. No pushy sales tactics and…read moreno hidden dealer add ons. Everyone who helped me was professional and friendly and just wanted to thank Damian, Beto and Ray for a great purchasing experience. I will definitely be back

Awesome customer service! The service personnel were great. Quick service and very helpful. Will…read moredefinitely return again.