I returned to ask the guys at Mikes (Tony and Mo) about an issue I thought we had with the car my…read morewife bought. The battery was checked, everything is fine One thing is for sure, they are very nice here at Mikes

I bought my truck in February 2025 2 weeks later took it back for check engine came up they took…read morecare of it and took my truck to 5 weeks ago to Chula Vista and check engine came up again called Mike's Auto Sales and they said because I didn't buy a extra warranty they wouldn't cover it and this time It was alot of work done to it. I trusted them my family has bought in total of 4 cars and now with this I will never buy a car from them especially when its only been 7 months that I bought the truck and they couldn't fix.

Second time buying a used car and I knew I was gonna regret it all over again. Got the car…read morementioned it needed some stuff done and have never heard back from them to get it fixed. Now they don't wanna pay their part and say it's off their little warranty and I gotta figure it out on my own. Piece of shit and someone there had the nerve to ask if I wanted to trade in the vehicle to get another piece of crap no thanks I'll have to fix this since it's our only reliable vehicle even the recommended mechanic said there's been several vehicles from them that have the same issue after a while

The people here are so friendly and knowledgeable. Took a few cars for a drive and ultimately got…read moreexactly what I wanted for a great deal! Can't say enough good things, will definitely recommend to friends and family.

Have to say great customer service and very friendly... They help you out to get the best car at…read morethe best price and work with you if u have little credit... I just got my Altima and let me say I love it I'm so thankful...

From the owner: selling used carsread more

I can't say enough good things about these guys. I've been heavily shopping for a used car for…read moreseveral weeks and while I've been surprised at the positive experiences I've been having, Luis and Eric blew the others out of the water. Absolutely no pressure, only what felt to be a sincere and compassionate demeanor, very personable and upfront and generous with information. Unfortunately I didn't end up buying here and that breaks my heart, I really wanted to give these guys my business but I got a little too eager and was looking at a vehicle that I had no business buying as it was above by budget, but oh did I want it. They put in amazing effort to find a way to make it work for me and were more than generous on my trade in but it was my own financial limitations that held me back so I at least wanted to share my honest review of The Auto Store because I know it's hard to find a place you can trust when buying a used car. Please give these guys a chance, website always up to date, good luck! In your search!!!! Brian S.

The auto store sold my son his very first car. It was a positive experience. Working with Junior…read moreand Luis was smooth and easy. Would recommend

These two people were such an amazing helpful team, I got help from them when no one else was able…read moreto solve the problem I had with my truck. Kurt the service manager is such a blessing he was able to help me, and as well Anthony the assistant manager helped us as well . When pablo the worst sells man couldn't fulfill his promise to his customers which all he cares about his sells and not the customers.

I want to leave a very positive review for David Gonzalez (Sales & Leasing Specialist) at Gold Star…read moreBuick GMC in Salinas, CA. To be clear: I did NOT buy a car from David, but I'm writing this because of how he treated my wife and me. When I'm in the market again, David will be the first person I contact -- and I recommend others do the same. My wife and I drove 106 miles to see a used 2022 Honda Pilot after being told it was still available and that we should come in for a test drive. We even texted updates on our arrival time and asked if a manager could be available to help expedite things when we got there. When we arrived, the original salesperson was tied up and introduced us to David to help. David was friendly, engaging, and thoughtful, and as we walked to the vehicle he made us feel welcomed. Unfortunately, before we could even properly look the car over, a manager came out and told us the vehicle had already been sold. That was disappointing after a two-hour drive. The policy was explained, but the tone started to feel more like a lecture than customer care -- so we decided to politely disengage and head back to our car. This is where David truly stood out. David followed us, apologized sincerely, and said, "I want to make this right." He wasn't pushy at all -- just genuinely empathetic and solution-oriented. He offered to find the same vehicle in the same color, stayed in touch, and communicated proactively throughout the process. He texted updates without us having to chase him, responded quickly, and put in real effort over several days to try to acquire the right match. When the vehicle arrived, David immediately sent pictures. Unfortunately, it turned out not to be the color we wanted (and it's possible I mixed up the exact shade originally), so we didn't move forward -- but that doesn't change the point: David's professionalism, integrity, and follow-through were exceptional, especially considering the original issue wasn't even his fault. If you want someone who will treat you with respect, communicate clearly, and genuinely advocate for you, ask for David Gonzalez.

I bought a car in April from here, not even a week and the car broke down.. At first I was told…read morethat it was a seal that had leaked after a week was told they found more problems through there mechanic of course turns out it was the transmission. So I was responsible for half because Thomason's does not offer warranty it is as is , so you're taking a huge risk.. They paid half of the cost. So on top $8,300 for the car I bout I had to pay $1300 for the transmission. I got the car back after about a Month. Jen and Michelle were kind to me and very professional, Fabree (I believe that's his name) kinda came off like he didn't care.. they apologized a lot and said this hasn't happened before but based on the comments it has.. not sure if I'll come back.. I don't feel I should've had to pay the amount I did but grateful they at least payed half of the original amount. So buy at your own Risk..

DONT BUT FROM THEM I bought my daughter 1st car from them …read more the check engine light went on the next day they refused to give me my $ back!! California has a 3 day law from buying from a used car dealership They still refused give me my full amount back and we also filled the car up with gas N the car is back on the lot the next day!! SCAMERS!! Be AWARE!! DO NOT BUY FROM THEN THEY RIP GOOS PEOPLE OFF N ARE VERY RUDE ABOUT IT small claims case here we come

I love going to pick n pull looking for parts but most of the time they over price used parts!…read more"DEAR CAR SELLERS" before selling your cars for under $600 to pick n pull you should post them up on Craigslist, Facebook, or Offer up for car part out allowing you to make more money than what you'll get from pick n pull and it allows the potential buyer to test the part before purchase, its tax free, sometimes sellers may have receipts to hand down for warranty and give and get better deals on multiple parts!!!

It's a cool spot but you guys don't have the closing's right. I came yesterday because it said you…read moreguys were open online till 6, I came and you guys were closed and it said you guys close at 5, I dealt with it no problem, but today I came and you guys were closed at 4:30? Can you guys put the right time you guys close or at least what time you guys have to stop letting people in, would appreciate it!