When did oil changes get so expensive? Valvoline has an app where you can get coupons. Without the…read morecoupon, the oil change would have been over $100. I chose the higher-end oil, but it was surprising to see the price that high--especially since I didn't even have any filters changed. The service itself was very fast and efficient, which I appreciated. But overall, it's pretty expensive for just a basic oil change.

UPDATE: after 72 hour, I have still not been contacted by ANY Valvoline local management. I was…read morelegitimately ghosted by the entire company, who had the audacity to respond to this review to accuse me of being fake because my wife made the case under her name-- how many open investigations do they have at this store alone? I am flabbergasted that I have sent the email Jamie has listed in previous reviews an email to try to understand what is going on with my car that they messed up, but have received NO communication. This is a living nightmare. Original review: 13 miles after receiving an oil change from manager Rob, my car engine stopped working completely. I was in contact, via text, twice with the manager. He sent a tech out who could not figure it out. After the manager "looked at the tapes," he fled his place of work and lied to his staff about coming back. After nearly three hours of waiting for the tow truck they called and waiting for Rob to come back-- we were forced to leave my car at Valvoline and take a $50 Lyft home. I was able to start a case with Valvoline, but I have received NO communication from the manager Rob or area manager Grant. My engine in my car is no longer working directly after an oil service, and the local leadership has not communicated at all. No rental car, no help getting back home (we were visiting Bloomington). They were actually useless. Eager to find out what damage they have caused to my vehicle-- DO NOT GO HERE UNDER ANY CIRCUMSTANCE

I'm pretty sure my last review was for the old owners…read more There's nothing fancy or frilly about this place. They're solid guys who get the job done. Note- be sure to make sure their system is correct in listing your oil type. My car says 5w-20 on the oil cap, and their system said 5w-30. They were very nice when I noticed the 5w-30 listed on my sticker and requested the other. Time it right and you're in and out quickly! There is an attached car wash, but I'm not sure if it works.

New personnel tries to use high pressure to up sell their synthetic oil and when I said no the…read morewhole crew, including the "Manager" continued to explain why it was required. Now of course I didn't choose the synthetic oil and I was none to happy about the high pressure so according to the "Manager" I didn't need to be rude. I was probably rude once they surrounded my SUV but since I was the customer I thought that my wishes should be followed. The "Manager" was equally rude and I will never take my SUV back to them for service. I do not recommend.

These chain car service companies simply cannot be trusted. They try to upsell you and try to…read more'trick' you into spending more money. Unfortunately, the independent car shop I used to go to sold their business to Valvoline...well, I went once to Valvoline and those guys were idiots. But I saw there's a Meineke in town and I need a oil change - sooner, rather than later. So, two days ago, I stopped by Meineke in Ellettsville in person to ask about their setup for an oil change...how much it cost, scheduling, etc. They told me that I could find coupons online. Today, I went to the Meineke website and subscribed to their emails and advertisements in order to receive a coupon for an oil change for $69.99. Then I called the local shop in Ellettsville to see if they were busy, and they were not. I told them I have a coupon and they said no problem. So I immediately drove to Meineke and I got in line. I waited for them to complete oil changes on two cars...then I pulled in. Just before they started, I showed the attendant the coupon and he said, "Oh, that's a corporate coupon. We don't take those here." "You can find a $10 coupon sometimes, and we take those." What? You're Meineke, but you don't take Meineke coupons? No. So I immediately shut it down. No oil change. I'm not going to reward a company that is trying to trick me. So gasoline costs $4/gallon. I spent money just by driving to your shop. I wasted both my money and my time - because of Meineke. Their attitude is that "It's not my fault because you don't know how our Meineke business is organized." Really? You immediately knew about the situation, no confusion on your part, and you never mentioned anything about the coupon problem until I was in the shop. BS.

They did a great job. They are courteous and respectful. I highly recommend their service.read more

Excellent communication, a recent repair job was diagnosed and fixed quickly at a good price. I…read morelike the online diagnosis report with photos.

I had a check engine light on. I had a diagnostic check perforned at another shop. The diagnostic…read morecheck indicated that bank one sensor was bad. I watch the mechanic run the diagnostic. It took about five minutes. Advance auto did a diagnostic test which showed the same diagnostic. They also did a vehicle check which I did ask for or authorize. They did't find anything else other then the original bank one sensor. They charge me $155.00 for a diagnostic that I had already received from another shop for free. They never mentioned the vehicle inspection or the charge for it until the vehicle was ready for pickup. Never again.

really great staff that are very helpful but they way over charge for parts on top of labor and…read moresupporting parts. They charges 1,000 dollars for a 300 dollar alternator. same product number and everything. don't pay their parts mark up

Don't take your car to this place. They take forever "fixing" your car and give it back still not…read morefixed after spending thousands. They seem really nice but talk about you when they think you can't hear them. No place in Bloomington with honest mechanics, especially here.

I needed two truck tires. Mine were bad. Although they try to upsell a lot, I'd done my…read morecalculations online. No, no unneeded alignment. No, don't need the road hazard warranty. Do please, apply all possible discounts. Took 45 min start to finish. Fine tires, good price. Will they last? Very likely. My tips: 1. Make sure you have the price correctly negotiated before you start. There are a lot of trainees here, and they can screw up-- they're new. Ask what will be done. Make sure that what they tell you is what you need before you proceed. 2. Do your research on their website, which is better than other tire stores and repair shops online. You can even go to the local library, ask to use Mitchell Online, and know exactly what they'll charge based on Mitchell's estimates, which are thorough and easy to make on the library's license of the software. Mitchell estimates a bit to the high-side, but any mechanic will tell you that stuff happens, and Mitchell gives them some leeway. Example: if you want an alternator changed, there are different steps for different vehicles; some will be more stubborn than others. This lists the labor steps needed to do the job correctly. Print it at the library and take it with you if you want. The Mitchell Online software isn't too tough to use, although the first time you use it, you'll scratch your head until you get used to it. Remember that the estimator also scratches their head in the same way. 3. Have realistic expectations. No one likes to pay the repair costs, just like few people like to pay preventative maintenance. Some people live one pay check to the next. Automobile safety isn't just for the owner or driver of the car, it's for all of us. Not trying to preach, but taking responsibility for one's actions is important. Tires, brakes, steering, all of these are safety items. Overall, my experience was fine, just had to wade through and resist the upsell.

I'm in the military so I'm usually busy and I made an appointment to have an oil change and I have…read moreto request to get out early for appointments like these and I get to my appointment for them to tell me that they canceled it so they reschedule it for the next day and now I'm waiting for about 15 min at my appointment the next day and now they said the don't have the filter for my car and this is after they've had the information on vehicle before the appointment and even after have had canceling the previous appointment and now they are telling me they don't have the filter. Wasted time that I could have been doing other important things

They were relatively quick but a little more expensive than I expected. They didn't have the right…read moreoil filter for my car and said I could come back in 3-4 days and they should have it. I never made it back in. They were nice about it but it's hard enough to find the time for the oil change let alone a return trip.

Friendly staff. Oil change was quick and did a good job. I just didn't like how their coupons work…read more It's like you charged more then coupon off same price almost as the oil chane.

They charged me 4000$ to fix a overheating issue. and a month later the Hose they made fell apart…read morewhen I was in Chicago don't use them they won't use the right parts for your car and charge you top dollar.

Did an AC fix on my diesel van, a 2006 Ford, on time and at the price quoted. It works today,…read moremonths later. Prices are fair, and was done to spec. correctly. Can't ask more than that.

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

The customer service is okay. But I was there clueless about any vehicle and clueless about…read morefinancing a vehicle I thought I would get a decent vehicle nope soon as I drove it home it's jumping really bad. They kept circling as is I shoulda known they were selling a very unsafe vehicle my daughter not even 2yr old was n truck with me it scared her and me. I'm pretty upset they conned me into it and said o we can fix it if u pay for it. That's totally unprofessional they should have tested it and everything I know they knew about it jumping and not wanting to go. Now I'm stuck 15 thousand n hole with a piece of crap truck.

I changed my oil care there and they checked my car for free pointing out some repairment I nedeed…read moreto do. I am going back soon to change oil

Autochoice replaced my serpentine belt and AC compressor when they went out. As someone unfamiliar…read morewith cars they did an adequate job explaining the situation to me and felt they did not take advantage of me by price gouging. They communicated back and forth between my dad who's more familiar with car maintenance and I, which I appreciated.