Ashleigh helped me today, and she was truly wonderful. She was calm, thoughtful, and incredibly…read morecompassionate, and I never once felt rushed or dismissed. She took the time to understand exactly what I needed and made sure everything was handled with care. What impressed me most was how human the interaction felt. It wasn't just "customer service"--it was genuine kindness. This company already stands out for being responsive and returning calls quickly, but Ashleigh is the kind of employee who makes the experience memorable. She is the definition of someone who goes above and beyond, and I hope her leadership knows just how lucky they are to have her.

Joey Marin is a gem. He has worked very hard to get on top of and ahead of all tasks. Due to this…read morethe needful gets done and meetings get shorter. In addition, he is direct, honest, bold. That is... he operates well even when it is difficult. I recommend using Joey as the trainer for new employees. -Aaron D.

Let me start out by explaining my rating, if I would be able to give it a negative rating I would!…read more I have loved my time in the little cottage in Laguna Beach. However, a very rude awakening came at the end. Throughout the entire time of my stay, the leasing company consistently dragged down the experience. I had to pay the water bill for the entire complex, due to an oversight of the leasing company. Once the subject was addressed by me, there was not a hint of an apology. From the very beginning there was a pronounced - and very obvious mold problem in the house in the kitchen and bathroom. Instead of addressing it properly, the "a touch of paint will do" approach was chosen, exposing my son and I to mold spores, which made me decide to move out instead of risking serious health issues. The other residents and businesses under their management have dealt with the same issues as well as much more. At the time of the move out, the leasing company presented me with a completely unreasonable invoice for damages that did not occur, services that where not requested or required, and so on. That came as a complete shock and disappointment to me, as I have left the premises in a much better state than when I had moved in. I would highly recommend to avoid doing business with Kail Property Management company.

This was a disaster. Mold was found and a lot of it. They refused reasonable requests to make…read morechanges. They simply don't care about the tenant; only maximizing for the client. Filed in small claims and they caved.

I can't say enough great things about Coast Property Management, and especially about Debbie, who…read morehelped me find the perfect property for my family. From start to finish, Debbie made the entire process easy and stress-free, which is no small feat when you're navigating the chaos of moving. I originally came to Debbie because I had rented a property from her 13 years ago, and that experience was fantastic. Whenever anything needed attention, Debbie was quick to arrange speedy repairs and always made sure everything was taken care of. When I saw a sign out front back then, I didn't hesitate to rent from Coast Property Management again--and I'm so glad I did. This time, I needed help finding a home, and Debbie was the perfect person to assist me. She was incredibly optimistic and helpful from the very beginning. I had a set price range, and she worked with me to find properties that fit within my budget without compromising on what I needed for my family. What really stood out was her flexibility and availability--she was always ready to show me places at times that worked for me, making the whole search process so much easier. When it came time to move in, Debbie went above and beyond. Not only was everything in order, but she even left me a sweet welcome card and a delightful smelling candle as a special touch to help make our new place feel like home. It's those thoughtful details that really set Coast Property Management apart. If you're looking for a property management company that genuinely cares about its tenants and goes the extra mile, I highly recommend Coast Property Management--and especially Debbie. She made the whole experience memorable and, quite honestly, much less stressful than I expected. Thank you for everything, Debbie!

Coast property management has been amazing. We had two prior property managers before we starting…read moreusing Coast and they were terrible. I am so thankful I found Coast. We are happy AND our tenants are happy. Coast is not a corporate run business, they actually care about the properties they manage.

Kent deserves a 6-star review! My husband and I are so glad…read morewe hired him to sell our condo in Laguna Woods Village. When we interviewed a few agents who specialize in Laguna Woods Village real estate, we received very similar introductions and comparable estimated market values for our condo. We still had doubts--until we met Kent. Kent presented a detailed market analysis portfolio for our condo and explained his sales and networking strategies clearly. We were truly impressed by his presentation and confidence, and we decided to go with Kent without hesitation. Kent advised us to organize and update our condo before the sale. After we completed everything according to his advice, he meticulously checked the entire condo to ensure it was truly market-ready. We were amazed by his vision. From that point on, we had such a wonderful journey with Kent--especially when we received a pleasant and unexpected offer during the first week of the open house. His professionalism, combined with his kind heart, is truly rare to find in a real estate agent. Kent kept us informed at all times, paid attention to every detail throughout each step of the transaction, and even helped us on several occasions to ensure the inspections went smoothly. Beyond the sale itself, he also helped us take care of a few things outside the scope of the transaction, truly as a friend. We cannot thank him enough for everything he has done for us. All we can say is, "We are so glad and so lucky to have Kent as our agent." We highly recommend Kent because he will be with you every step of the way until the sale is completed. Thank you again, Kent! Without you, we would not have sold our condo successfully.

Kent is the ultimate professional. He knows the market, delivers comprehensive marketing, and keeps…read morecommunication flowing at every step. His mastery of contract nuances ensured our home sale ran seamlessly from start to finish. Above all, Kent is incredibly ethical and trustworthy. We had the best possible experience and would enthusiastically recommend Kent and his team to anyone.

These people are fraud. This company collects your application fee and makes you linger around…read more Imagine, a hundred applicants x $40 a month. Thats exactly what they're doing. I have emails, I spoke to other "potential" applicants, and this is just fraud. I'm reporting them immediately.

Ziad & Jeff are the worst property manager from I renter perspective I've ever experienced. They…read moredon't communicate and only care to be paid. Night before moving into the property we were informed of extensive damage to the property due to a leak but, was insured it would get fixed... it was never completed in the 4 months we lived there. Ziad wasn't there when we got the keys to the property but, the owner. She proceeded to tour us through the "clean" condo that she herself cleaned. We spent the next day removing a 3yd dumpster worth of trash that she left between the garage and cabinets including a used razer. Not even the toilet was cleaned.... Oc residential didn't care.... The property wasn't even inspected prior to owner and property manager contract. We experienced 3 plumbing issues due to non code compliant plumbing, broken AC, Broken heater, hazardous material following from air ducts, massive gapping hole in the wall due to the night before leak never being completed.... Couldn't even fix the microwave ... List went on and on. Before we knew it owner was in over her head due to her unprepared property. We were informed that she wanted to sell the property. Jeff gladly sent me listings to a new property that he managed... why would I consider them when they could careless to take care of me within my current living situation that they managed? Oc resident property management doesn't management but, collect a check.

Working with Dave and Julia was a very positive experience. The entire process as seller can be…read moreoverwhelming, but Dave and Julia ensured we were supported. They have an awesome team and great referrals for everything you may need such as cleaning, handyman, etc. We highly recommend Dave and Julia.

I would highly recommend the Archuletta team! I have used them twice to sell and buy properties and…read moreit has been a seamless and non stressed experience. Dave handles everything with a calm and confident quality. Great team members and referrals for whatever is needed. Five stars!!

My family and I met John in 2014 while searching for a home to lease. We were interested in leasing…read morean apartment or house and came across his number. He met us there and immediately, he and my family hit it off. Rather than being charged an application and credit check fee for every home we were interested in, John created a portfolio for us and submitted it to potential landlords, saving us time and money in the process. However, John didn't stop there. He was with us every step of the way. He located potential properties that matched our needs, met us at the properties, even tested electrical outlets (every single one in the homes we looked at), checked for water leaks, breakers, and negotiated with landlords on our behalf. In a short time, we were able to sign a lease and lived in that house for three-and-a-half years. Once we signed our lease, John's work was done - or at least should have been, had he been in it solely for profit. John was our leasing agent, not our property manager. Yet, every time we encountered an issue, we'd call John or email him and ask his advice - and to my initial surprise, he always took my call or called me back soon during those rare times I had to leave a voicemail. He even took my call while attending a UCLA game. (I felt bad, John didn't - he wanted to help us out, and did). It didn't matter if it was about a leak or questions about extending a lease that he had no stake in. John always responded. Since then, I'm happy to say that I'm not surprised when John returns our calls, but we're still grateful. He has always been generous with both his time and advice, and if my experience is any indication, he has impeccable follow-through and is dedicated to every one of his clients. John has a way to make a person feel comfortable and confident in his abilities to assist them, and with good reason - he actually cares. My family and I are a testament to this fact. For four years, John has been there. He is approachable and friendly, professional and efficient. He knows real estate and he cares for people. A rare combination of businessman and altruistic human being. My family, my wife, my children and I, consider John a friend as well, with my only hesitation for calling him such, being that some may consider this review a biased one. Siracuse Realty and Management is one of those rare businesses because not only does it deserve your business, but because you also deserve the best - and unlike so many, John will actually provide that for you. There are many choices out there, a good many options. But speaking from my own experience, John Siracuse is one of the best. Really good at his job, and a truly decent and dedicated person.

I met John through a referral from a friend of mine that was using him to manage some of his rental…read moreproperties, and have employed his services ever since. He is hard working, fair and honest. Best of all, he is extremely responsive to both you, and the renter. A fantastic partner in the property rental business. He works hard to make and keep everyone happy. I've had four different renters through the years I have employed John. John placed the listings, vetted and qualified the renters, negotiated the terms, and prepared and got all the rental forms executed. Best of all, he did so with urgency, understanding that every day my property sat empty cost me money. If you have rental properties , you are all too familiar with how sometimes you have an "easy" renter and other times, not so much with seemingly daily calls for repairs. The intention of having a property manager is to insulate you from all the nicky nackey stuff. JOHN DOES THIS EXPERTLY and for an extremely fair price. Everyone always talks about how big business has killed mom&pop service, and how clients are just a number in a spreadsheet. John and his company are the best of both worlds. Friendly, personal yet professional knowledgeable service with a face, smile and a handshake. I recommend John and his company whole heartedly. Give him a call, you won't be sorry!

Gina was very helpful in securing a beautiful property for my family in Dana Point. She provided an…read morein person tour followed by a quick and efficient application process.

Working with Gina Aguilar was a great experience. She is professional，responsible.She guided us…read morethrough every step and made everything easy to understand. If you are looking for a broker in San Clemente, she is the best choice！