Stay away from this place and these people. They have Zero compassion, they only care about their…read morenext paycheck. Tried many times to find out where my mother is, as she had been sick for a long time. Turns out she died, and No one even bothered to call or notify me. It was like a giant secret that everyone knew, but no one took the time to call. Zero compassion. I still don't know where her body is. They are not allowed to tell me, because after all, I was just her son. Why would that matter? It does not to them !! Angry, yes, yes, I am. Where is my mother's corpse ? I would like to lay her to rest with her family ......

Our father had been ill for a long time. Compassus were so patient, kind, and absolutely caring…read more They took care of all the medical transport to ensure a safe transport home from the hospital. They took so much time with our mother and made her feel at ease with this difficult decision. I highly recommend them and I'm grateful they provided exactly what we needed in this highly stressful time.

The people are friendly and attentive also the facility is clean and impeccable to the eyes very…read morerelaxing. I had the pleasure of arriving during the Monday lunch service and could tell that there was a professional in the kitchen the plates looked succulent in appearance. I would leave my mother there 7 days a week 365 days a year.

I wish I could give them a negative star. Do not work or put your loved one in their care. I worked…read morehere for a month two days a week. Thier new hire training is non-existent. They neglect Thier patients for them to go smoke. I was not fired I was forced to leave in the middle of my shift due to the actions of the head nurse. I was not staying there for one more min for my own mental health. I was put on a shift I wasn't trained for in Thier facility. They left me on multiple occasions all trough every shift so they could all go smoke together. We are talking wash, bus, serve and be a caregiver with at least 30 patients to care for. The RN in charge had me go into a large room with everyone that was on the floor 4 people, to worked that day seeing I was visibly upset to tell all of them why I was upset. It was probably the most unprofessional thing I've seen in my medical career. I saw her neglect a request for a patient to go to the hospital knowing he was in pain all morning. This patient was beating on a wall and calling nonstop due to pain. Screaming help. Do not work for them. And I suggest you look else where for your loved one.

Mom was in there for Hip rehab the facility itself was fair…read more Tennell was very helpful taking care of my moms needs. Tanya was very helpful in doing PT with my mom, and getting her strong enough to return back home.

Havenhealth is under new management thus a new name. They've undergone recent renovations upgrading…read morethe main entrance, and common areas. They have a modern physical/ operational training area. There is new commercial vinyl flooring throughout. The place is clean and comfortable. The quality of care is very good. PT/OT folks are understanding and great. The RNs CNAs and staff are very good. The Office and support staff are great. The kitchen is fair but has alternatives which help.

Jolynn is great! She is always on time and gets right to work helping me with the things I cannot…read moredo myself. I highly recommend her and her staff for anyone who needs extra help.

I wish I could leave a zero star. My mom is the one that is getting "HELP" through you guys. Which…read moreis a total joke. The whole time you have had someone come in they dusted maybe once. Her and I have asked for it to be done weekly. As her health will not allow her to do it any more. The workers come and sit there butts on the couch and play on there phones instead of doing anything. Things have come up missing or broken but it's my mom's fault. Then they wanted her to change her schedule for them because "she has nothing going on" which is total BS. Today she got a call from someone that was so rude and yelling at her calling her a liar and the person that comes will no longer be coming and IF THEY HIRE SOMEONE THEY MAY SEND THEM TO HELP HER. This company is supposed to help the elderly not harass them.

This facility forces sick (fever, diarrhea, vomiting) staff members to work or be fired. So,…read moreresidents are being fed meals prepared by sick staff members.

My mother has been at Granite Gate for 6 years now and it is the pits. It was recently sold, thank…read moregoodness but this new Stellar Living also leaves a lot to be desired. My mother has problems with UTI's and both times their nurse was supposed to take samples and get to the labs has been a fiasco. They don't return calls, they don't answer emails, and if you ask a question they treat you like dirt. I would not recommend this place on my worst enemy. Didn't use to be this way, but they can't keep good help for some reason.

great caregiving ,great facility ,the staff is very nice ,clean rooms the food is goodread more

Very nice upfront but that's not what happens once you're admitted. Staff is abrupt and ruderead more

I was visited by a nurse from Alaga Healthcare. Her name was Evonne. She was so patient and…read morehelpful. She is really knowledgeable as well as very kind. Thank you so much for everything you do.

I have a great experience using Alaga Home Health Care. I am especially impressed with Tina Lay who…read morehas been so kind and helpful. She is a great communicator and any patient who gets to meet her and talk with her will be taken care of really well.

In my opinion they purposely overbook to acquire medicare dollars. The friendly staff is…read moreoverbooked. If you don't want a meal, they still sereve it to get those $ I got hurt there, they never examined me. A STAT MRI order was placed, it took five days to get me to a hospital. The therapist and orderlies are fine, with one exception. They had a class exerxise that not only put patients at risk, it brought them and famly members to tears. The grounds are not safe for handicapped or visually impaired. Equipment, like for eyes, hasn't been updated for 19 years (when I was there). It should be shut down.

I spent 13 days here after hip surgery and found their patient plan and care is excellent. I had 2…read moretherapy sessions per day equaling 3 hours per day. The hospital staff, nurses, doctors, nurse assistants and the therapy staff were very efficient and friendly and knowledgeable of my condition and needs. I had a single bed room and it was very comfortable with a large bathroom. Their plan is to get you up and moving. The dining room food was good with many choices plus they are informed of each patients dietary restrictions. The staff if very friendly and helpful to your needs. They also have an inexpensive meal program for your family who might be visiting during a meal time. Over all I would recommend this hospital if you are serious about getting back on your feet safely as soon as possible with the proper PT and OT therapy. Carol S.