Erin Burgess is caring and takes her time with me. She listens and truly provides service with a…read morecaring heart.

What a Blessed experience! I have been to many doctors and this has got to be the best and most…read morecaring doctors office I've ever been to. The office staff is friendly and polite. Dr. Erin Burgess is easy to talk to and really cares about her clients. She sees you as a person, not a dollar sign. She does not run in and out in 5 minutes. She listens attentively to what you say. I have been here in Prescott for decades and this is the most competent, comprehensive medical care I have ever received. She solved my chronic medical problems in 3 months! Chronic no more, I have my health back and am pain free, with NO meds. I will never leave. BTW I am 69.

I have no respect for any doctor that changes my prescription without consulting me about the…read morechange. And I have never had to pay a $100 new patient fee!!!! What the .... And then I was sent a bill for my 10 minute visit but somehow I received another patients bill along with mine. I noticed that I was charged almost double what the other patient was charged. What happened to ethics?

During my annual Sleep Doctor appt he noticed my left ankle was considerably larger than my right…read more He stated that's not right and you should look into that. I was able to get into my PCP in hours. I met Doctor Brett Jones MD. Great guy, great personality and ordered an MRI within minutes. Although I like Dr Dennis Little he has several associates and Dr Jones may be my new go to physician. Thanks to the Doctors for prompt attention.

Had two stents added plus a subsequent operation to replace my aortic valve. Everything has gone…read morebeautifully! Healing almost complete as I await follow up exams. Staff at YRMC Prescott were all fabulous. Caring and knowledgeable. Dr. Moualla is a great surgeon!

No one I can reach seems to care. The last contact I had was their scheduling department. Alexis…read moretold me it would take a week or two to process my doctors referral request because they did not have enough people. I if you have to wait that long to schedule an appointment and then wait weeks to get an appointment it is a very poor situation. No excuse is good enough. I personally think Dignity Health is more motivated by profit than patient care.

Dr Clark is by far the best primary dr we have ever had! My…read morehusband and I are both in our early 30s and it has taken us 10 years of marriage to find the perfect fit for us and our dr He is patient and attentive! Amazing bedside manner !!! And the best part is HE ACTUALLY LISTENS TO YOU! he also remembers me every time I come in which is usual as it is for a but with wearing a face masks it's even harder to recognize patients ! He always gets me in quick. Relatively no wait times and like I said he cares and actually listens to your needs and WANTS TO HELP! He's awesome so is his whole staff. I immediately felt comfortable and welcome

Dr. Clarke was incredible! My husband and I were camping in Prescott and I had contracted food…read morepoisoning. We were 10 hours from home and I couldn't even imagine the drive home in this condition. Dr. Clarke saw me immediately at 7AM and was able to get me in a condition to tolerate the long drive ahead of us. He is caring and compassionate. If we ever move to Prescott, he will certainly be our primary care doc. Thank you again Dr. Clarke!

As much as I like the doctors here, I am absolutely frustrated with the clinic. We have seen a…read moredoctor a couple of times, so we are not new patients. Two days ago, my baby got sick. I called the clinic right after they opened at 8 am, but it went straight to voicemail. I left a message asking them to call me back. I called again later, but it went to voicemail once more. There is no option to reach a person directly. Finally, at 2 pm that day, I received a call back, but by then, I had already seen a doctor at another clinic. The billing department is just as frustrating. Calls go straight to voicemail, and they say it will take 48 hours to get back to me. Every time they call back, I am at work and miss their call. They only bother to call once and leave a voicemail asking me to call them back. I've been playing this game for two months. I provided my insurance in he clinic but instead, they billed me the full amount as if I didn't have insurance... I would not recommend this clinic. They do not care about their patients.

I got really good care, butt the doctor I was assigned too and only met once has left facility! I…read morereally wish these doctors would stick around longer. It really amazes me h0ow much they job hop. I found out she is at another facility, but they do not take my insurance.

He charges a yearly membership 'Fee' to see a patient..... above and beyond what he gouges the…read moreinsurance company for your visit! What... is that even legal? What a sham! He pretends to read your lab results and you've got to wonder if he really knows HOW to read them! Since there's never a plan for your health discussed, as he pushes you out the door for another cigarette brake...but they make sure to rope you into the next visit! $$ They do not remind you about the office visit, but then if you miss your visit, you get a rude call from the receptionist belittling you and scolding you! What a nice place ....NOT ...I think he is taking advantage of all the Precotonians that think he might be a real doctor! Run don't walk away!

We were looking for a medical practitioner when we moved to Prescott and researched the backgrounds…read moreand reviews of doctors that were accepting new patients in the tri-city areas. We tried three different doctors; within the first year they either didn't meet our expectations, moved to a new city, or retired. So, in the quest for another doctor, we found Dr. Herman Charles Heikkenen of Rocky Mountain Medical in Prescott, AZ. Rocky Mountain Medical is a small, quaint medical practice. Dr. Heikkenen has extraordinary medical knowledge, a compassionate bedside manner, provides thorough explanations, delivers genuine care for the patient, listens attentively, and bestows an overall positive impact on the patient's health and well-being. We have been extremely impressed and are delighted that we found Dr. Heikkenen. He has consulted with us on a wide range of medical issues, including cancer, back issues, heart, lungs, and mental health. His in-depth knowledge of the medical conditions, ability to assess accurate diagnoses, provide the necessary expert referrals, and deliver effective treatment plans have been spot on.

My husband and I have been with Dr. DeVito for many years and we are always treated with…read morecompassion, respect, and genuine concern for our health. The other doctors and office staff are very friendly, efficient, and always make you feel welcome. We would not think of trusting our health to anyone else.

Dr. Devito called me right back, late at night, about one of his patients who tested positive for…read morecovid. She was my neighbor and I was very concerned about her welfare and what I might do to help her. He called her immediately but advised me to not get too close to her in spite of the fact that I had already had covid 6 months prior. So I called her family to make sure they knew and they were very concerned. I talked with her over the phone several times to give her encouragement until she went to the hospital. Dr Devito was so kind and professional and assured me that I could call him back anytime I needed advice and I was not even his patient.

Great doctor. Very sensitive to individual needs and has a great, affordable option to typical…read morehealth insurance plans. Julian T

My husband and I moved here from California, in December (surprise, another family leaving CA) and…read moremy hubby needed a Dr. He doesn't have insurance, (I have it from my CA employer) so I was on the hunt for one that would not gouge us! I found HealthSong and my hubby signed up for her monthly program which is SO reasonable. She is caring and patient and also a Chiropractor! Always responds quickly, can get in for an appointment and even sends a message when she goes out of town!!

Received a bill 15mos after a 2min Well Visit, This Dr did not even touch me, sat across from me…read moretalked with me for 2min, gave me a rx for diabetes/weight loss without knowing anything about me, whether any underlying condition, no labs. Can you say kickback from Pharmaceutical companies.

My 84 year old mother was complaining about some sores on two of her toes on her right foot. I…read morebrought my mom in to see Lynette Figg, NP. Lynette looked at her foot and toes and said she didn't see any sign of infection. My mom told her there was discharge coming from the sores. Lynette did nothing despite what my mom told her. I ended up taking my mom to a podiatrist I found, he immediately noticed she had sores between her toes that were so bad he could see the bone. By the end of the week my mom was in surgery getting two toes amputated to avoid further infection. Thank God, my mom recovered despite Lynette complete misdiagnosis, how did she not see the bone in my mom's toes. I made an appointment with Dr. Mohindra to see what could be done about Lynette's misdiagnosis. He refused to take any responsibility for his staff and was extremely condescending and pompous.

I love this doctors office. The quality of care, the overall office experience and staff are kind.read more

I just wanted to let people know that I've gone to see Cindy for years. Sometimes she's really…read moresweet and sometimes she's all business. But, ALL the time she's thorough and concerned for me. I didn't like it when she hired other NP's to work at her office, but apparently she not only hires according to experience, but hires people that CARE. Now her office is called Asura or Assura medical and medical walk in. The standard of care is still number one there and the medical practitioners are still all about YOU. I have insurance that allows me to go wherever I want, yet I still choose Cindy Brown. If you want thorough and caring people on your side, best place to go!