I received a defective GPU in my ABS PC. I sent the GPU in for replacement. Two weeks later after several back and forths with ABS I received a replacement GPU that was used. It was obviously damaged with bent radiator fins and one out of three fans that didnt work. ABS's only solution was to again send in the GPU with no guarantee when I would receive the second replacement part. Over 1 month with a new unusable PC is inexcusable, and I will not be buying from ABS again. read more

ABS Computer Services - Bent radiator fins - IT Services & Computer Repair Near Me - Redlands , California

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Robert did a great job handling the repair of my older Dell PC. He successfully backed up the data, accurately diagnosed and fixed the PC, and did a wonderful job communicating with me along the way. Quick turnaround as well. Thanks ABS!!! read more

Always solves the computer problem quickly and successfully. Knowledgeable, professional, friendly service at very reasonable prices. I highly recommend the owner, Robert Burnham. read more

Computer fixed! They have also available pc, parts and accessories (used or new). read more

ABS Computer Services - IT Services & Computer Repair Near Me - Redlands , California

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Good service, decent prices. Some computers and printers are also for rent. Call first to make sure that someone is there to help you. If not they will come right away. Expect a hefty deposit until you become a tegular. But that money is refunded. Otherwise the rental prices are much more reasonable than Rent-a-Center. read more

Robert spent an extraordinary amount of time transferring data from my failed hard drive to my new computer. I kept calling him asking him questions and he answered every one. When I returned asking him to walk me through the transfer to the backup drive, he did the whole process with me. And he did not charge extra! So rare to find an honest computer guy with integrity. He also was patient and kind. He's a whiz with computers but also a quality person. I would highly recommend using him for any computer or iPhone need you may have. Hey read more

My computer had some blue screen problems due to a bad memory module so I left it here. Job was efficiently done. I don't need to worry about contacting the manufacture about warranty - the guy here took care of it. I got everything I expected. I'm new to this country so I don't know how much the service is supposed to cost. Testing memory cost $49, installing windows 7(was using windows 8, it sucks) cost $149, and ordering, installing, and testing a new memory module cost $95. I thought these are kind of expensive, but he told me beforehand so I can't complain about that. read more

As a longtime client, I highly recommend Robert Burnham to all my friends for his computer expertise. He recently installed and successfully transferred all of my data and photos from my very old to my brand new desktop computer. Because of various circumstances, this was not a normal assignment and he worked extremely hard to fulfill all of my special requests. He cheerfully answered all my questions and provided instructions on transitioning from Windows XP to Windows 10 which was very helpful. Robert is definitely the only person I trust for all of my computer services. He is the best! J. Kiva, Pasadena read more

Robert is a great IT resource. My work had to update all it's medical workstations to Windows 7 from older XP. Robert was able to work around our patient schedule, come early, stay late and was great to coordinate with. He sat down at our workstations, asked a few questions about our individual preferences, printer routing, backed up all software/files and re-installed them in the same place. Our non-tech savy staff were even able to come in the next day and not notice any difference (except some graphic changes) and went straight back to work! Definitely a recommended resource for any IT/computer related assistance. read more

Extremely quick diagnostic and turnaround. The only place I could find that did not try to rip me off over the phone for a simple diagnostic. Robert exceeded my expectations, will be heading here from now on. read more

I had a great experience here, Robert was very professional, and straight to the point. told me what was wrong with my pc very quickly, and was able to fix it in a day. I got my biz back up and running. Prices were reasonable, and def worth the quick turn around. I'll def go back. Thank you Robert read more

Robert is hands down the best computer whiz there is! I very rarely if ever write a yelp or other form of business review, and if so usually only for negative service. This is not at all the case here. Read on to be wowed. Robert at ABS computer services absolutely went above and beyond and exceeded all expectations. Luckily for me, his office is right down the street and within walking distance but I would happily sit in the notoriously horrendous L.A. traffic for hours if I ever need computer services again in the future. Our encounter started with a quick phone call to inquire about his services. I had assumed I would have to shop around and make lots of phone calls and deal with lots of less experienced individuals to possibly make some headway in my predicament. That being an older (4-5 years possibly?) Samsung laptop that I had little hope for reviving. The computer used to "work" the last time being over a year ago and in a very frustratingly slow and unreliable state, to say the least. It would over heat and/or crash on the few times it actually got into the operating system. Would have to try safe mode numerous times to even get past the boot up process. Nothing worse than being a few pages or more into a project to have it freeze up and lose any unsaved work to have to start again, often times from scratch, after numerous attempts to restart. The state it was in prior to Roberts outstanding work was horrendous dismal and depressing. I had considered recycling the machine as I had forgotten about it until recently when I came upon it again while doing some cleaning. When I found the beast again it brought me nearly to tears with all the memories of it quitting on me and nearly resulting to "Office space" printer tactics, I.e. taking Sam out to an abandoned field and performing some "surgery" with a sledge hammer. Robert asked me a few questions during that first phone call and I could tell he was the man for the job. I went into his office with the laptop and power cord and we discussed what the problem(s) were. We brainstormed together about the symptoms and possible solutions, basically I did my best to keep up with his wisdom while explaining what the stage of the device was. At this point the computer would turn on and say Samsung...that was it. It would not go past that screen to load operating system, or even allow access to setup, etc. Essentially the battery would chargeoo and then you had a Samsung display sign until the battery died again. I decided to leave it in his hands, and glad I did. Robert was in touch with me and very upfront about costs of his service. Robert did his magic, after a small deposit of $49, found it to be the hard drive. I confirmed with Robert after he gave me an estimate for parts and labor, to replace. Not only did he give me an accurate quote, but the work was completed quicker than estimated. He charged me for the replacement hard drive, and gave me back the original. He updated the operating system, installed Office suite, put chrome and Firefox and malware protection on the device and it works better than ever before with more storage! He took an extinct dinosaur and revitalized it evolved it to something better. If I could I would give 6/5 stars! Very fair price and excellent work and timely honest outstanding customer service. He even said if there's a problem in the future he will fix it! I sincerely doubt there could be any problems because I know he did things right the first time. Truly amazed! Robert YOURE THE MAN! read more

My Lenovo laptop was starting to build many problems that even after reformatting to factory settings, it still would not work. I took it to Robert at ABS, and by the next day my laptop was fixed. This has been the 3rd time I have used their services over the past 4 years on different systems, and every time my problem/repair was done. read more

Robert was thoroughly professional, knowledgeable and kind. He took my laptop and cleaned it up - literally, because I don't use it often, so it was a bit dusty - and internally, where he did a great job of making my computer run faster than it's run in months! He removed malware and spyware he said was cluttering my laptop, and did it quickly and thoroughly. I'm considering using him for another project. read more

the address for this listing is wrong, it is 711 E. Walnut. i will never set foot anywhere near this place. they registered my computer for the factory warranty (in THEIR name!!!) and then tried to charge me for the registration. never told me what they had done. i researched it and had to re-register my computer in MY name. when i pointed out that i had never authorized anything like that they got huffy with me. highly unethical - YIIIIKES! read more

Really great place. Treats you like a person. I needed my computer the next day, my business relies on the one computer that broke. Not a simple problem, burnt out video card and ram. Got the system out to me the next day. Really reasonable and dropped the computer off after working well passed business hours of any other computer repair places I looked for. So nice to know businesses like this still exist. read more

Great services - I had dead laptop repaired when they replaced power board and saved my daughters school work. Also thought I had lost all my digital pictures because I hadn't backed them up like they told me and they were able to retrieve them all from dead computer. I now back up my pictures! Great personal service - they have even helped me remote by dialing into my computer to clean up a crashing desktop. Very reasonable pricing. read more