We purchased a used 5th wheel today and had a great experience from start to finish. We were in and…read moreout the door in just 2 hours, which was impressive! Jimmy made the sales process easy with very low pressure and was extremely knowledgeable about RVs. Jared handled the financing quickly and efficiently (also finding us the lowest rate) and he was just as knowledgeable and helpful. Both of them made the whole process smooth and stress-free. We would definitely recommend working with them if you're in the market for an RV!

From researching the trailers, through actual purchase, this company made it easy to acquire the…read moreperfect trailer for our needs!

We bought our RV from Transwest approximately 3 months ago and have experienced the service shop a…read morecouple times thus far for some 'self-inflicted' issues so I feel I'm at the point where I can rate the buying and service experience. We had an awesome buying experience thanks to Taylor. I found her through her Youtube RV walk thru videos and we found her to be incredibly courteous and knowledgeable. The best part is Taylor truly cared about finding the right fit and her sense of caring has continued on well past the sale. We're first time RV'ers so lots to learn but Taylor has been there with us every step of the way to ensure our questions have been answered. When I couldn't figure out how to make our hot water heater work, Bill H. was reachable on the first try over the phone and patiently walked me thru the process. When I couldn't complete a DIY suspension upgrade project and ended up not being able to remount the old rear bump spring, Billie got me in the next day to complete the job. Everyone at Transwest has made our first RV buying experience a very pleasurable one. We'll undoubtedly be a repeat customer when we look to upgrade from a Class C to A in a few years' time.

paid for full service and repair of abs light "on". when I picked it up, they hadn't done…read moreeverything on their "check list". I pointed this out and they said they'd need it another day to complete it. Then they wanted to charge me $1200 to "repair" the abs light that was on. I read their repair order and it said the "abs light not on." But they charged me anyway . pretty disingenuous outfit

Kept calling me about a trailer and finally when I made an offer it was sold.. lol Still says sale…read morepending on their site..... Complete scam team. Basically heard my offer then prolly went to anyone else that was higher and said dell lmfao. USED CAR SALESMEN VIBE for brand new RVS thats pathetic.

Dealer lacks integrity…read more Our 7-month-old trailer needed some warranty work done. I called Trailer Source Inc. in Longmont, Colorado, asking if they would handle the warranty repairs for us even though we had not purchased the RV from them and was told that, yes, they would do the warranty work. They contacted Winnebago and got approval to move forward with the repairs, and an appointment was made. When they trailer was taken in for the appointment, we were told that there should be no issue in having all the repairs completed within the next three weeks in time for a trip we had scheduled. After one week, I reached out to see how things were going and was told they were waiting on parts but that the time frame for repairs still looked good. Week two, I reached out and was told the same thing. I asked what repairs had been completed and was told none but that the tech had looked at everything and would start on the repairs soon. Week three, same. I called the day the trailer was to be picked up and was told that none of the repairs had been made. I went to the dealership and spoke to a service manager who told me that the dealership never should have taken in the trailer for repairs. He said it was their company policy that they did not do warranty work on trailers that were not purchased from them, and he said they would not be completing the repairs. In disbelief, I explained how they had filed the claim, received approval, made an appointment, and kept the trailer for three weeks. I asked why I wasn't ever told that they would not be doing the work. He repeated their company policy and stated that the person I first spoke to was new and made a mistake. I think the "right" thing for a decent business to do would have been to complete the work they had agreed to. This is not a company that I will do any business with in the future.

Avoid their service department at all costs!…read more We needed service on our RV to replace a damaged awning and other related repairs. First, let me say that it is impossible to actually talk to someone on the phone. You call and it tells you to text a number. We started with that and got a response asking us to bring it in that day. I rearranged my schedule to drive it up, encouraged by their initial quick response. When I arrived, there was no record of them actually knowing that I was coming, despite the text exchange. However, they had Brandon come out to look at my camper. He inspected it and showed me some details - so far it was going well. He said he would have an estimate later that afternoon ("in a few hours"). That was a month ago. They now ignore any texts that we have sent asking for an update. Absolutely no communication from Brandon or anyone else there. It is impossible to actually get someone on the phone. What a waste of my time. They seem to cherry pick their jobs and ignore everyone else.

Well, I read the reviews and thought "it can't be that bad". My husband and I showed up and stood…read morein the showroom / front desk for about 10 minutes and there was no sign of human life. Walked around to try and find someone.. nope. Looked through a window to see some guy sitting scrolling on his phone, didn't see us still. Do yourself a favor and go next door to Windish, walked in and was greeted by 5 very nice gentlemen who took care of us. As a sales leader myself, do better Century.

We worked with AC. He was amazing at finding exactly what we wanted in our price points he was…read moresuper honest about everything, and honest about what was quality. We never felt intimidated or felt like he was just trying to sell us anything! We highly recommend working with him.

We have had nothing but a nightmare with the service the repairs on their Jayco malfunctions, to…read moretheir selling is the sam goody package. That when when you need their help they are not there. We had an issue with a stabilizer bar that we had to fix ourself on on JAYCO trailer our second time out. Which we bought BRAND NEW. Camping world is no help at all!! Longmont, CO toldnus after having it said we will get to it when we get to it!! Called several times for the upper management and were told he is in a meeting, left our number, nothing, called back and told he had left for the day, no response to us before he left. JOE the service manager as he said he is, said we will get to it when we get to it!!!! The upper management can not take responsibility for their own establishment and the front people answering the phones cover for them all! Such a disgrace of a company!!! You should be ashamed!!!!!!!!!!!!!!!!!!!!!

DON'T go here. They will rip you off when you need service…read more Took our 5th wheel there several times and it is still not fixed. Tom and Mike in the service department are total fraudsters. Stay away!!!

Went to the show over the weekend. Was treated absolutely terrible by some lady who ended up being…read morethe owner according to a so-called manager. The grand design rep was way out of line and was anything but professional. My family and I were just walking through all the campers just like everyone else, but because I had a competitors shirt on they decided to be absolutely unprofessional. never assume someones intentions, and you never confront someone in a manner that makes you look like a complete ass In front of your own customers. Thanks for validating why you are an inferior competitor. Pretty pathetic especially coming from the owner and a product rep that survives off of customer service and sales. Well "bro". You are an unprofessional representation of your company, but I guess you make a good pair for failure with the owner. Good luck to you! Fuck around and find out!!!

Was looking for a nice enclosed and finished inside car trailer, and I came across John's website…read more He had exactly what I was looking for in a 24' trailer. John has shown me great customer service, and the sale was painless. There was no haggling back and forth. When you ask John for information or parts he gets right on it. Very professional. If you are interested in a new or used trailer, stop by or call John. He will treat you right. BTW, he also has used vehicles and motorcycles for sale as well.

I selected Schrecks Auto based on exemplary google reviews. They did not disappoint me. Schrecks…read morenot only sold me an enclosed trailer at a fair price, but provided me exemplary service at a very stressful time. John and his team were amazing. My son was deployed overseas with the U.S. Army when we purchased the trailer. I needed Schrecks to hold the trailer for a short period until my son returned from deployment. We picked up the trailer on our way to Southern California to pick up items inherited after my father's recent death. John and his team were compassionate and extremely helpful. Do not hesitate to make your purchase from Schrecks.

The existing excellent reviews are well earned. The sale was straightforward and honest. Justin…read morehad the information necessary to make the decision. Stephanie made sure that we saved money through the closing process. Her knowledge of documentation was thorough.Marlon had both mastery and caring in introducing the motorhome, and its functions, together with taking care of small problems which needed to be remedied before we hit the road. The dealership is just a pleasure to deal with. They care. Even though not directly involved, people like Katie stepped up to make sure that the process was thorough and we were completely satisfied.

Uh oh. The heater, the refrigerator, the stove all not getting propane. PROBLEM. I went in to get…read morea part. the propane detector, and was prepared to try again to install it myself. I say again, because I had already installed a new one. The parts guy, Daniel, was a total gentleman. Very knowledgeable and really nice. I figured there would be NO WAY that they could get me in on short notice, but just inquired with Daniel. He turned and asked Sara, the sweetest service rep ever, if they had any technicians who could look at and get the situation figured out. Seriously, she has the brightest blue eyes and smile. A real pleasure to work with. Luckily they had just received notice of another client canceling their services appointment. She got me right in! What they thought might take a half an hour actually took 3 1/2 but that's OK. It turned out the work I had done was (almost) right, and the real problem was the regulator. I guessed at that, but, wasn't going to try and tackle that on my own. They got it figured out, fixed it and got me on the road! It probably cost me a little more than maybe some other shops, but not much. The service staff and techs are consumate professionals. I appreciate that so much. And as for the cost...... I know the owner donates hundreds of thousands of $$$$ (truly) to some very important organizations and scholarships. So as for this visit, I was not unhappy about the cost. I figure whatever "extra" I might have paid is going to good use. Well paid, long-time employees, and worthy charitable organizations. THANK YOU TRANSWEST!

5I, Don Miller & my business partner, & his two dogs had an emergency. This business rescued us,…read moredevoting an entire day & staying after hours to fix difficult mechanical problems with axle, emergency brake and wheels. Salute to above & beyond the line of duty for service manager, Rana & her manager & all workers. We made it back to KC, MO. that night thru hail storm in Russel, Kansas in time to see Mark's wife before her surgery.5 stars plus!!!

Warranty program is trash the worst experience I've ever had took months yes months to get a…read moreWarranty job in and months to get it fixed !!!!!!! Then it was still wrong and within a 45 minute drive broke again. Company sed they can't get it back in for over a month