Customer service went well my first time at this place I really like this place and a great…read moreselection

very attentive and helpful. have a good selection of sport goods. will def continue to shop my team…read moregear here

I decided to check this store out since it was in the area that I was in. I walked in the store and…read morethe workers at the front just looked at me without saying welcome or anything. Upon looking around, I didn't really see many items that caught me eye and if they did, I didn't like the ticket price. The DSG ( Dick's Sporting Good) brand seemed like them had the biggest discounted items vs some of the popular brands. They do have many shoes that were reasonably priced. Upon leaving there was a new young man up frontnamed Jackson that thanked me for coming in and told me to have a great day.

Service was mid. Selection was impressive for a wholesale place. Super sad to see this place close…read moredown but I did get a great 75% off everything that was already discounted. I saved about $120 and ended up only spending $40 on brands like Nike and The Northface the day before they closed down.

My wife and I came in to buy our first bowling ball. The staff were super helpful, knowledgable and…read moregave us a great experience. It was really cool to see their process of drilling the ball. Would absolutely recommend and will return!

We ordered bowling balls for our family that were not pre-drilled (even though 2 claimed they…read morewere). The thing is, we were trying to save a few bunks bu purchasing online. They are not returnable. We were in a bind and I called EVERYWHERE. We were very happy to find someone close who can assist us and is reasonably priced, as this is not a common feature in bowling establishments any longer.

This surplus store has a lot to offer and gives you the opportunity to dig for treasure. You can…read morefind unique items from coutries around the world. I will let you in on a secret, bypass the expensive namebrand clothing gear that offers you minimal protection against the elements and do a bit of reasearch on wearing military gear especially the cold weather gear and equipment. The cashier

Best surplus store in the north Houston area. Great prices and large selection of gear, clothing,…read moreand accessories.

I've been a hat guy for a while now and after having been to this store to buy some hats and have…read morethem custom fitted you can tell that Bobby Miller (owner) is a true craftsman and knows what he is doing. Miller Hats has overtaken Texas Hatters as THE best place in Texas to get a hat for those that want high quality and experienced craftsmanship at very reasonable pricing!

Edit after manufacturer response: The second hat was…read moredefinitely not a second hat. It was 100% certainly the exact same hat. Care instructions are in this case irrelevant as I have never worn this hat and would gladly send it in for replacement if your company would cover return shipping as should have been provided in the first place. Also, I shared a review on Google very shortly after receiving the "replacement" which did not warrant a response, therefore I consider this review of your company's quality and value as valid. Completely unacceptable. I ordered a four hundred dollar hat that arrived completely misshapen and unwearable. When I called to remedy the situation, the gentleman didn't seem to believe me. He made me pay fifty dollars to ship back a defective product. Several days after it arrived, I called for a status update, and he told me that he couldn't see anything wrong, and that it was okay for a misshapen brim because the hat was handmade. Handmade American should be a mark of high quality, not an excuse for poor craftsmanship! Utterly disgraceful! Nevertheless he assured me that he would send me a proper product. Alas, what I received was the exact same hat in the exact same shape as it was! At this point I would have been better off to order a Chinese knockoff than pay four hundred and fifty dollars for a poorly made piece of junk! What a waste of money! I am very disappointed by this company pretending to manufacture high quality American made products!

Hands down the best staff EVER!…read more I am not a hat person and had to get one after switching committees. The hat search had become an absolute nightmare, after I went to 4 different stores! We tried Cavender's and the guys in that hat area were rude and dismissive... Then my husband found ROCK'EM!!!! From the moment we stepped in the staff was great! I have a big ole watermelon size head and don't wear hats... The young lady (I didn't get her name) started off really patient helping me. She never made me feel uncomfortable, and when she needed a second opinion she grabbed a hat guy. FERMIN stepped in and SAVED THE DAY! He helped me figure out the size, then shaped and adjusted it around my head and face! He never seemed rushed or bothered and that made it such a great experience! So seriously THANK YOU!! I don't know where this store found their staff but they really are OUTSTANDING!!

Rock'em was extremely crowded on a Friday night but I couldn't tell by the wonderful service that I…read morereceived from Hector A. He assisted me in finding not 1 but two pairs of wide calf boots. He was also able to negotiate an awesome price.

Love love LOVE for AdAPrint!!! FZ has always been amazing to work with. I ordered shirts and…read morekoozies for a company event and everything turned out beautifully. The quality is through the roof. I truly don't think I'll trust anyone else with my future products.

I placed my order on Oct 17th for the pick-up to be Oct 28th. I went to pick-up my 2 items on Nov…read more2nd and they still wasn't ready. She told me to come back in 30 minutes. That's pretty worthless to me.

Small hockey shop in Houston. Only game in town…read more Worked w one of the associates who is a hockey player himself (college). Decent prices. Offer sharpening and baking.

Excellent service. Will be back for sure for all my hockey needs. Knowledgeable staff and very…read morequick skate sharpening service while you wait.