Amazing service. Prompt, kind and professional. We will definitely be contacting again for all of our heating and air conditioning needs!

These guys are the best. I put off having my furnace looked at until the last possible moment because I was worried about cost and hassle. They came in, changed a plug and charged me almost nothing. One recent weekend, I was having trouble with the furnace and called them--rather than jumping at the chance to charge me a costly weekend service call, they suggested that I try some simple steps to resolve the issue. Sure enough, one of the steps worked. I can't say enough good about a company that will really invest in helping customers out. I will trust them with all of my future HVAC needs! read more

I called to have someone come out right away since it was below zero weather and I have zero heat. That was at 8am and nobody showed up till 3:30. The guy that came out looked at it 15 minutes which told me what I already knew that the blow motor bearings were shot and because it was an old system I needed a new unit! Ok great I'll call my landlord as we speak to approve it and he says he won't be able to do it today. Ok what am I supposed to do with little boys and 48 degree house? He shouldn't have waited till the end of the day. Well the nice thing they did do was bring me space heaters however those blew my fuses in my house so I was limited! Next day they were late getting here however I had to be at work so I left the door unlocked for them and came back at noon to check on them and my door was WIDE open! At noon and 3 hours into it he didn't even have the old unit out yet! I come home from work at 430 to my door wide open again and 44 degrees in my house and the guy with another person working on the unit. Wow I thought it would have been completed within 7 hours but nope! At that time I went to check on my cats and they are no where to be found! The door wide open twice! Shit! Thankfully they were hiding under the coach to get warm because it was ice cold in the house because they left the door wide open! Finally they wrapped up at 7 however left me a huge mess to clean up, mud on my carpet and wood floors, tools left behind, crappy wiring dangling, huge gap from the unit to the pipe. Also, when working in someone's house with a co worker watch what your talking about specially when the customer is home with two small boys! I wished I could give this company 0 stars! I would never recommend them to anyone!!!! read more

Recently, I called Absolute Comfort Heating & Air and spoke with Darren about my AC problem & he had a technical out the same day to diagnose our problem (our house ac wouldn't keep up whenever the temp was above 85). Come to find out the original AC contractor that installed our thermostat a couple years prior (which was another HVAC contractor), did not set up the system properly. So the technician fixed the programming & cleaned out the system & it worked! Thank you Darren & Absolute Comfort for a quick, quality repair service. These guys are fair & honest, I will definitely recommend in the future. read more

Absolute Comfort Heating and Air, very reliable and professional. Very fair on their prices. Thanks for being so Prompt for me. I would recommend them ! read more

Always prompt, knowledgeable and pleasant. We've had Absolute Comfort out to check equipment pre-season and we purchased a furnace and an A/C unit from them. Reasonably priced, respectful representatives and professional service ALWAYS! read more

Darren, Todd and the entire crew have been extremely helpful. We were so pleased with the prompt service we received. After moving into a house with a complicated HVAC system, and being new to Lincoln, we are very grateful for the help they have provided to keep our system in top shape. The one manufacturer's defect we recently experienced was covered under warranty, and they took care of it completely in just a couple of hours. read more

I didn't think any ethical companies still existed, especially when it comes to mechanical/repair companies. If you don't know anything about what's being worked on, you're at the mercy of what they say. The one word I would use to describe Absolute Comfort would be ethical! Our furnace started having a weird issue where it would periodically not start, the inducer motor would turn on and run forever but it would not send signal to spark. If I turned it on and off it would reset and work fine for anywhere from 1-24 hours. I called them on a Friday after I gave up tinkering with it. The manager advised me that we would have to pay overtime hours by the time they could be out, and that they wouldn't even be able to get parts till Monday. So if I could keep it running we should wait till Monday to save ourselves money. Monday they came out and looked it over and ran some test, and said the reason we were having issues was because we had too many vents closed in unused rooms. He opened the vents and ran more test and said the heat sensor was now reading in the appropriate range. Took him about an hour - $69.50 That evening the problem came back, we called and they said they would come back the next day. Tuesday they came out and replaced a part they thought was the problem based on what they saw the previous visit. $40 for the part, no charge for the labor! That evening the problem came back again. I called and they said they would come back Wednesday and see what they could find. They came out Wednesday with another part. NO CHARGE for the labor OR the part!! They said they put it in as a "recall". I noticed right away that the furnace sounds different. It engages way faster than it ever did and is working great. $110 total charge for 3 visits and 2 parts. I couldn't be happier with how they handled our problem I will be a customer for life. read more

My family has been using Absolute for all repairs for ten plus years. Darren and his team are great to have around. I also have used them for some warehouse work as well. Give them a chance and you will be happy you did!! read more

We called a few other places first because we are new to Lincoln and just googled "AC repair". All other businesses were quoting me a 6-day wait for repair or they closed at 5 and we didn't know our unit was broken until after we got home from work. AC was open until 6! We called Absolute Comfort and they were out the next day. The service tech was very professional and took his shoes off when he came inside. The tech even walked my husband through how to repair it in case it happened again. They were reasonably priced, and we would absolutely call them again! read more