Amazing service. Prompt, kind and professional. We will definitely be contacting again for all of…read moreour heating and air conditioning needs!

These guys are the best. I put off having my furnace looked at until the last possible moment…read morebecause I was worried about cost and hassle. They came in, changed a plug and charged me almost nothing. One recent weekend, I was having trouble with the furnace and called them--rather than jumping at the chance to charge me a costly weekend service call, they suggested that I try some simple steps to resolve the issue. Sure enough, one of the steps worked. I can't say enough good about a company that will really invest in helping customers out. I will trust them with all of my future HVAC needs!

We are a small assisted living in North Lincoln. we had a broken garbage disposal, causing pipe to…read moreleak under sink and spray water everywhere. I called after lunch to ask for a plumber to come when they could being the afternoon of a three day weekend. within 2 hours the plumber was here and the garbage disposal was replaced. Excellent customer services and Zach the Plumber and Katie the receptionist were very professional and kind. Thanks Action Plumbing your amazing

We got excellent service on both our plumbing and furnace service from John and Alec. We called…read moreyesterday and both service people came today. Needed a new kitchen faucet which was making sink unusable. John made a call, got a faucet for us and replaced it in no time. Alec changed our furnace filter and checked out our humidifier. Did not have celluloid part needed it's too old, so is checking to see if new humidifier is needed or if part is still available. Great service from honest service providers. Only in Nebraska! Highly recommend them. Pat and Ken Cheloha

My AC went out this hot July day. They came out promptly and quickly had us cooling again. Joe…read moreParks was professional and pleasant. I recommend Harley's.

Poor communication and repeatedly did not show up as scheduled. Further, the person who answers the…read morephone should find a more suitable position unless they are looking to reduce their customer base drastically. There are lots of options in the market and we will be going another direction and recommend you do the same.

Our furnace and air conditioner was over 40 years old and needed to be replaced. Doug and his team…read morecame out, replaced the air conditioner and furnace and hauled the old stuff away. They were on time, professional, honest and made sure we understand the process that was going to take place. I would highly recommend them.

My 40-year-old air conditioner broke down during one of the hottest days of summer. I called…read moreDegree in the afternoon to schedule a repair and they were able to get a service technician to my home the next morning. The service tech diagnosed the problem immediately, fixed what was wrong, didn't try to up-sell me on any other service or repairs, and when I got the bill it was less than half of what I expected it to be, plus my air conditioner has worked flawlessly ever since they fixed it.

Pretty disappointing! A friend of mine highly recommended them and my experience was not smooth…read morerunning at all! I called several times to get an estimate however it took several days if not a week to get a response. Once the technician came out I felt great about his assessment however it took several weeks to get the estimate and even then I had to keep contacting them to get the estimate sent to the appropriate contact. After all was said and done I was still interested in perusing them as my heating and air people but every time I would call the tech he would cut me off saying he'd return my call but I'd never hear from him. I continued to try to be in contact still months later but all promised return calls and informative texts didn't ever get returned or sent. I would not recommend them as my go to guys especially in an urgent matter

These people have been very easy to work with! The put all of the HVAC in my new townhome, and I…read morehave had them come out twice a year Summer and Winter , where they clean up everything, and make the system ready for the upcoming changes in the weather. Jennifer the office manager is the best part of the company! She is fantastic! Thanks Mike R

I would like people to know that Brainard Heating & Air is no longer owned and operated by Larry…read moreBrainard. Larry passed away in 2022. Larry started Brainard Heating and Air from his home. He eventually moved into a small building in Waverly, NE. For almost 50 years he successfully operated his heating/air business based on the model of honest, integrity, gratitude, and good service for his customers. Did he make ever customer happy, unlikely, but his heart was always in the right place. I have never hired or have any knowledge of how Michael Brainard operates Brainard Heating and Air, therefore I have no opinion one way or another. But I do recommend anyone who is in the need of air conditioning and heating services, ask around, talk to friends and neighbors, and hire a company that operates on the standards set by Larry Brainard.

Have an AC unit installed by Brainard throuh Aspen Builders. The evaporator coil rusted out and…read morehas pin holes leaks. It should be under the 10 yr warranty, but when the carrier was called, apparently the serial number wasn't registered. I've been told this should be something the Brainard does when installing them but did not. Brainard should be making this right as it is their error for not registering the equipment. However, they are just avoiding me. Awful business practice, do NOT use, you will only be disappointed.

Wrote a check in June to cover my service plan. It wasn't cashed until November when they came out…read morefor my next service. They "don't know what happened."

Never again they are the worst in Lincoln Service come 3…read moretimes Still not fixed My New Furnace Not qualified to install furnaces Pretty messed up But live n learn