My inspector relied on this company during my home purchase, and the result was extremely costly…read more They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.

It was ridiculously quick and easy to get an estimate setup with Jim on the phone , he's very…read morehospitable and professional. Vince their Technician came out to do an estimate, he was polite and respectful of our house and house rules. He wore boot covers and sanitized his hands at our request with no complaint. He took a look around and made sure we knew what he was talking about. I look forward to having Pure Comfort as our go too HVAC #1 service provider.

Outstanding service best heating and air guy in the business, very affordable and honest. Takes…read morehis time to explain the process and how everything works, his customer service and attention to detail is by far the best in the business. Can't express enough, if you need A/c repair etc you have to call this guy.

Everything about this company is superior! Timeliness, service, price, I am totally pleased with…read morethese folks, called a bunch of others for quotes...these guys won out and I am so glad they did!!

Zachary was very knowledgeable and gave us great information when he came out for an estimate.read more

Todd came and checked my home AC and cleaned my outside unit and gave me good advice on AC AND…read moreOTHER THINGS. HE WAS VERY KNOWLEDGEABLE and I learned allot from him. I'm so satisfied and happy. Great service !!

When our AC went out, i did a little troubleshooting and found that the start capacitor had blown…read more Wanting to get a new one ASAP, several HVAC places here in town wouldn't sell me the part, but instead wanted to send a tech (to tell me what i already knew was broken). Biggerstaff not only had the part in stock, but sold it at a very reasonable price (i researched the price online), and i had my AC back up and running in less than 1 hr.

From the owner: Biggerstaff Plumbing & Heating & Air Offer Qualified And Experienced Technicians And Advanced…read moreMethods While Giving Your Home, Your Business, And Your Investment The Respect It Deserves. We're A Family-Owned And Operated Company In Its Third Generation. We're Proud Of The Work We've Done In The Lincoln Area Since 1949.Lincoln, NE.

Our thermostat went out last month with it stuck on 65 degrees right before a big snowstorm was…read moregoing to hit. Called around and no one was going to be able to come out and fix it before the storm. Lucky for us we contacted Brian, he had one of his technicians at our house within 2 hours and helped us with getting a new thermostat. Brian went above and beyond to provide quick and excellent service. We highly recommend Brian and his company. We are so happy to have found our forever HVAC company.

We had a similar experience to that of a previous reviewer. Our A/C went out on a Friday evening…read more 100 degree days forecasted for the week. Called Saturday morning; Darrin came out, found the problem, and got our A/C up and running while we wait for a part. Very impressed with the company and Darrin.

I didn't think any ethical companies still existed, especially when it comes to mechanical/repair…read morecompanies. If you don't know anything about what's being worked on, you're at the mercy of what they say. The one word I would use to describe Absolute Comfort would be ethical! Our furnace started having a weird issue where it would periodically not start, the inducer motor would turn on and run forever but it would not send signal to spark. If I turned it on and off it would reset and work fine for anywhere from 1-24 hours. I called them on a Friday after I gave up tinkering with it. The manager advised me that we would have to pay overtime hours by the time they could be out, and that they wouldn't even be able to get parts till Monday. So if I could keep it running we should wait till Monday to save ourselves money. Monday they came out and looked it over and ran some test, and said the reason we were having issues was because we had too many vents closed in unused rooms. He opened the vents and ran more test and said the heat sensor was now reading in the appropriate range. Took him about an hour - $69.50 That evening the problem came back, we called and they said they would come back the next day. Tuesday they came out and replaced a part they thought was the problem based on what they saw the previous visit. $40 for the part, no charge for the labor! That evening the problem came back again. I called and they said they would come back Wednesday and see what they could find. They came out Wednesday with another part. NO CHARGE for the labor OR the part!! They said they put it in as a "recall". I noticed right away that the furnace sounds different. It engages way faster than it ever did and is working great. $110 total charge for 3 visits and 2 parts. I couldn't be happier with how they handled our problem I will be a customer for life.

Amazing service. Prompt, kind and professional. We will definitely be contacting again for all of…read moreour heating and air conditioning needs!