We are a small assisted living in North Lincoln. we had a broken garbage disposal, causing pipe to…read moreleak under sink and spray water everywhere. I called after lunch to ask for a plumber to come when they could being the afternoon of a three day weekend. within 2 hours the plumber was here and the garbage disposal was replaced. Excellent customer services and Zach the Plumber and Katie the receptionist were very professional and kind. Thanks Action Plumbing your amazing

We got excellent service on both our plumbing and furnace service from John and Alec. We called…read moreyesterday and both service people came today. Needed a new kitchen faucet which was making sink unusable. John made a call, got a faucet for us and replaced it in no time. Alec changed our furnace filter and checked out our humidifier. Did not have celluloid part needed it's too old, so is checking to see if new humidifier is needed or if part is still available. Great service from honest service providers. Only in Nebraska! Highly recommend them. Pat and Ken Cheloha

Amazing service. Prompt, kind and professional. We will definitely be contacting again for all of…read moreour heating and air conditioning needs!

These guys are the best. I put off having my furnace looked at until the last possible moment…read morebecause I was worried about cost and hassle. They came in, changed a plug and charged me almost nothing. One recent weekend, I was having trouble with the furnace and called them--rather than jumping at the chance to charge me a costly weekend service call, they suggested that I try some simple steps to resolve the issue. Sure enough, one of the steps worked. I can't say enough good about a company that will really invest in helping customers out. I will trust them with all of my future HVAC needs!

Wrote a check in June to cover my service plan. It wasn't cashed until November when they came out…read morefor my next service. They "don't know what happened."

Never again they are the worst in Lincoln Service come 3…read moretimes Still not fixed My New Furnace Not qualified to install furnaces Pretty messed up But live n learn

I would like people to know that Brainard Heating & Air is no longer owned and operated by Larry…read moreBrainard. Larry passed away in 2022. Larry started Brainard Heating and Air from his home. He eventually moved into a small building in Waverly, NE. For almost 50 years he successfully operated his heating/air business based on the model of honest, integrity, gratitude, and good service for his customers. Did he make ever customer happy, unlikely, but his heart was always in the right place. I have never hired or have any knowledge of how Michael Brainard operates Brainard Heating and Air, therefore I have no opinion one way or another. But I do recommend anyone who is in the need of air conditioning and heating services, ask around, talk to friends and neighbors, and hire a company that operates on the standards set by Larry Brainard.

Have an AC unit installed by Brainard throuh Aspen Builders. The evaporator coil rusted out and…read morehas pin holes leaks. It should be under the 10 yr warranty, but when the carrier was called, apparently the serial number wasn't registered. I've been told this should be something the Brainard does when installing them but did not. Brainard should be making this right as it is their error for not registering the equipment. However, they are just avoiding me. Awful business practice, do NOT use, you will only be disappointed.

My AC went out this hot July day. They came out promptly and quickly had us cooling again. Joe…read moreParks was professional and pleasant. I recommend Harley's.

Poor communication and repeatedly did not show up as scheduled. Further, the person who answers the…read morephone should find a more suitable position unless they are looking to reduce their customer base drastically. There are lots of options in the market and we will be going another direction and recommend you do the same.

My air conditioning wasn't working. Brian sent out an tech and had it repaired in 15 minutes. The…read moreunit was still under warranty. Highly recommend his service.

Our thermostat went out last month with it stuck on 65 degrees right before a big snowstorm was…read moregoing to hit. Called around and no one was going to be able to come out and fix it before the storm. Lucky for us we contacted Brian, he had one of his technicians at our house within 2 hours and helped us with getting a new thermostat. Brian went above and beyond to provide quick and excellent service. We highly recommend Brian and his company. We are so happy to have found our forever HVAC company.

My inspector relied on this company during my home purchase, and the result was extremely costly…read more They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.

It was ridiculously quick and easy to get an estimate setup with Jim on the phone , he's very…read morehospitable and professional. Vince their Technician came out to do an estimate, he was polite and respectful of our house and house rules. He wore boot covers and sanitized his hands at our request with no complaint. He took a look around and made sure we knew what he was talking about. I look forward to having Pure Comfort as our go too HVAC #1 service provider.

Top quality AC/heat pump installed four years ago. Runs like a champ! They keep connected w…read moreappointments so the maintenance is followed up on. Friendly people and Nebraska-polite.

I would recommend Bill's Heating and Cooling, when there are issues they take care of it. They have…read moregood people working there, who are very knowledgeable and helpful. Thank you Todd, owner of Bill's.