I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

Mike had saved the day for me twelve years ago, and I remembered him as such a nice guy, so when my…read morea/c system stopped working on a Friday night, after a 96-degree day, I called his company. One of the technicians (also a nice guy) showed up at my door that night just before 10 p.m., and had the system working again by 10:30! My little dog and I were so very relieved, and I am most grateful for the effort and expertise.

I can't speak enough about this company and their team! Very honest, very customer service…read moreoriented, very reasonably priced etc. Bradley is always such a professional and goes over and beyond for his customers! Thank you Mike for hiring great people who represent you well!!

Honest Air is exactly that, they NEVER try and sell you services you don't need and they are super…read morefriendly and care about their customers. Give them a call, you'll be glad you did!! Joanna

Absolutely top notch company. I will not call anyone else for hearing/air issues. I've had heating…read moreunit issues last winter and this year. Last year my heat went out the night before a holiday (MLK DAY). With several inches of snow on the ground and still falling they promptly responded the next day and had heat on literally within minutes. This year heat went out again. Promptly responded and got heat back on. However, it went out again an hour later. Long story short they had to make multiple return trips to make multiple repair/part replacements. Never charged more than the first service call fee and originally diagnosed issue. Knew and was able to make multiple repairs under warranty coverage that I didn't even know about shortly before warranty was to expire. So courtesy, patient and customer focused and persistent in getting it done right with an exemplary attitude throughout. Very reasonably priced each time I have called them for service. So impressed with these guys and this trustworthy company. Very highly recommend.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

Shane arrived in the morning and diagnosed our issue. He returned a little after lunch with the…read morenecessary parts, pieces, and additional help - David and Colton (I hope I am correct, my husband thinks). All three men were professional, courteous, thoughtful, and very good at their work. I am writing this not just for the excellent and accurate diagnosis and repair of our HVAC but because this extensive emergency repair was completed during tornado winds and sustained severe thunderstorm conditions (Sumner Co, 5/8/24). All the while, these hardworking men took care of all of it. Our system is working very well and we are grateful for their dedication to excellent service. If you need service, this company will help you quickly and at a fair price.

From the owner: Brown and Son Company has been in business since 1958, formerly H.Brown and Son. We are located in…read morePortland, TN. We Specialize in Residential and Commercial HVAC. We are on call 24/7

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

Had Merritt on Oct. 23,2025 to perform our annual Plumbing Check. From the moment he arrived, he…read moreexplained everything and he was 100% on the check list. Professional and Very Experienced. I highly recommend Lee Company and use them for everything they do. Sign on for their services if you haven't already. Very reliable and responsible company.

We were looking for someone to install a mini-split and had plenty of mini-split frustrations in…read morethe past. My husband has installed one himself, we've paid to have one installed professionally, and we've had multiple companies out for repairs over the years. I actually found Derryberry's through a Reddit recommendation. The woman who answered the phone was friendly and helpful. They came out the next day, diagnosed our existing mini-split, and provided a quote for a replacement system. The quote was reasonable, and there were discounts and rebates available. We ultimately chose Derryberry's based on the reviews, pricing, and warranty. Scheduling was easy, and the installation team was efficient and professional. My husband was especially happy with the quality of the Mitsubishi mini-split installation, which says a lot given our previous experiences. We've had the system for about a month so far and everything has been working well. I'll update this review over time because, in my opinion, the true test of an HVAC installation is how the system performs years down the road and how the company handles any maintenance or warranty issues that arise.

I had Brian come by on July 16 to check my HVAC system. He was amazing. Really put in a lot of…read moreeffort, looked over everything, gave recommendations and performed so confidently and professionally that I had to write a great review. Highly recommend the company in general and Brian in particular.