I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

The customer service, quality and value was excellent. Chris's explanation of the process and…read moretimeline was easy to understand and follow I would recommend him to friends and family.

We contacted Chris' Plumbing Service when our on demand, tankless water heater stopped working…read more They came out promptly, diagnosed the problem and ordered the parts. As soon as the parts came in, he came back and quickly fixed the issue. The bill was reasonable. We will call them again if we ever have plumbing issues. A good family run company. We are very happy with the service.

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

We were so pleased with our service. Robert got to us within 6 hours of our call on an incredibly…read morebusy day for him. Nashville was frozen & everyone has burst pipes! He was efficient, fairly priced , and kind. I recommend him highly!

From the owner: Plumbing & Drain Cleaning, Water Heater Repair, & Replacement, Faucet Repair & Replacement, water &…read moresewer line replacement.

The price was great and they did a great job. Fast service too. Highly recommend Dave!read more

Best plumber we have ever had! Honest, hard working, gets to your house quickly, will stay as long…read moreas needed to make sure the job is done correctly.

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Service maintenance on HVAC unit. Did a good job. Had a coupon for discount and I appreciated…read morethat savings. Very professional and knowledgeable. Polite and explained everything to me.

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.