It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

Pamela Mathis was very welcoming and straight forward very professional made sure everything was…read moreready on time for me and my family to move in she communicated with me very well and was patient with us being first time renters

if you're tenant this is the worse property management ever. do not rent from them, they do not do…read moretimely repairs no matter how important or critical. They do not have a number where you can reach any person. I have lived at my place for 3 years and I have NEVER met anyone from the company nor have any of the maintenance workers that have came by, I don't even know where they are. Even now, they are allowing a neighbor above me to create a nuisance and they have not responded even though it's someone who is not authorized to live There.

They steal packages here and the leasing office says they have no security cameras (I think this is…read morea coordinated theft ring but that's just a theory based on what I experienced). You will DEFINITELY need a doorbell camera if you want to receive packages. Controls around who can get in the building are pretty weak; all sorts of random people in the hallways and I have gotten scared a few times. The building reeks of weed, not just coming from apartments but in common areas like entrances and elevators. There are nice amenities here if you are into communal amenities. The gym looked usable and the pool looked nice (never used them though). The renovated apartments are nice but the walk-in closet is small (if you are into clothes and shoes like I am, you will suffer and your quality of life will be diminished). Beware of what they call a 1brm; it's really a junior 1 bedroom because the room doesn't have a true door ... just a sliding wood thingy that doesn't provide much privacy. If you think you can have a guest on your couch and partake in adult bedroom activity, think again; it's just not going to happen. Food options are slim if you are the type that wants to walk to get dinner. There's stuff about 7mins drive away on Howell Mill Rd but you gotta drive. Overall, it's ok. I am not booking staycations in my apartment but I am not fleeing for the hills.

Update: Just so you understand the type of shady people you are dealing with here at the Sync, my…read morebrother (also my roommate) recently received a job offer here in Atlanta, so we decided to stay in the area. The Sync won't renew our lease now, even when we offered to sign for a full year instead of the requested 10 months. A disabled vet who pays his rent on time and just wanted some solutions - guess the sync doesn't like it when the truth gets told! Good luck future renter (and can't wait to see what/if they write a response to this!)

On April 9, 2025, a water leak originating from the bathroom of the unit above mine -- managed by…read morethis property management company -- caused my ceiling to collapse. This has resulted in significant property damage that remains unresolved to this date. I contacted Nicholas at this company immediately following the incident. While the company did acknowledge responsibility for the damage caused by the unit they manage, they have since failed to follow through with any action. No repairs have been arranged, and I have not been offered any compensation for my damages despite their acknowledgment. This is the second time this same unit has caused damage affecting my property. A reputable property management company has a responsibility to ensure that the owners they represent maintain their units to an acceptable standard -- particularly when neglect directly harms neighboring residents. This company has acknowledged fault yet still failed to make it right. I am requesting that this company take immediate action to: 1. Follow through on their acknowledgment of responsibility and arrange for full repair of my ceiling and any related property damage. 2. Compensate me for all losses incurred as a result of this incident. 3. Take corrective measures to ensure this unit does not continue to cause damage to neighboring owners. This company's repeated failure to hold their clients to a basic standard of care -- and their inaction even after accepting responsibility -- is a serious concern that reflects poorly on their business practices. I am seeking the BBB's assistance in reaching a fair and timely resolution.

I was a tenant for a year and had a great experience with Cooper Brown Real Estate. I never had any…read moreproblems and it was a very easy experience for my first apartment. Would highly recommend!

I can't praise the team at Trusted Ally enough. I have several properties in the Snellville and…read moreGwinnett area. For the past 3 years they have been reliable and professional. We're happy we've found a property management company that knows what they are doing. Ideal company for invest property owners.

As an investment property owner, I needed a company for renting and managing my properties in the…read moreSnellville and Lawrenceville area. Working with Trusted Ally has been amazing! They were incredibly helpful and responsive during the process of securing a tenant. They advertised my property, screened potential residents, and shared updates with me along the way. Because of their professionalism, repairs and service calls are a breeze. Highly recommended!

Professional and very responsive. They had answers to all my questions. I can relax knowing I chose…read morethe best property management company for my condo!

From the owner: Bay Property Management Group Atlanta is a full-service property management company in Atlanta,…read moreGeorgia, handling residential and multi-family properties around the greater Atlanta area. From property maintenance to leasing, tenant management to financial reports, and comprehensive rental property marketing solutions, our Atlanta property managers take a proactive approach to property management. Additionally, we offer 24-hour emergency after-hours maintenance services 7 days a week. With a reputation for integrity, innovative management, and comprehensive rental marketing, it's easy to see why Bay Property Management Group Atlanta is the right property management company for your Atlanta rental investment.

The absolute worse company I've had to deal with! Experienced their antics for 13 years. My…read moredaughter's room had ceiling tiles and drywall falling on her and her bed while she was trying to sleep due to leaks in the roof and ceiling. They never fixed it. If any type of appliance stops working, they immediately threaten to make you pay for it and blame you before they even get to the source of the problem. One Source threatened to evict me and my wife over HOA dues that are the responsibility of the "home owner" until I showed them the law that requires them to pay it. There's a multitude of incidents with One Source harassing or refusing to assist neighbors when an appliance stops working. The BEST THING YOU CAN DO IS SHAKE THE DUST OFF YOUR FEET (with One Source) AND DO BUSINESS WITH SOMEONE WHO ACTUALLY CARES

All of the reviews are accurate. They take peoples money and refuse to fix anything on their…read moreproperty. Mia definitely uses unethical practices especially using threats and she is very combative. They collect their money off of application fees and evictions. She knows someone in the court system that helps her evict people expeditiously so they can replace the tenants for free as advertised on her page. I can go on and on but bottom line do not ever affiliate yourself with this company ever. Notice no one replied to the negative comments/ reviews only the one positive which is probably made up or someone that knows her.

This review is mainly for the LAZ parking at the Metropolis building on Peachtree. Do not park…read morehere. LAZ parking are scammers and will charge an exorbitant amount for parking. Demon Davis had a chance to fix my problem and refused.

Condos are in an excellent part of the city with so much to see and do close by. The condos are…read morewell appointed with great views of the city and great amenities like a pool with a fabulous hang out area for grilling and lounging, a nice fitness room, and many public rooms to gather or have meetings. There is a 24/7 concierge and you need to badge in to enter so there is a feeling of safety. Everything is clean and the tenants have easy access to trash and recycling. It was fairly quiet during my stay. I could hear people outside my door and above me on occasion but usually the other tenants are quiet and very friendly. When entering the elevators, everyone is very nice.

We appreciated Arvis dedication and professionalism. Arvis transparency and willingness to help…read moremade a stressful situation into a smooth positive process for my family. There isn't enough words to express the gratitude. Thank you!!! Mrs Arvis Sullivan, continue to be that blessing and wealth of knowledge for others. Thank you

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.