They don't answer phone calls, can't leave a message and the 24 hr line hangs up on you. Is this…read morecompany in business?

The entire Generous Home Care Team has been the best. My older brother had a stroke and after being…read moredismissed from rehab, they stepped in to help with the necessities to accommodate my brother at my home as well as offer home health therapy. The therapists and nurses were on top of keeping my brother healthy and getting him better from day one. Now he's able to walk and move his arm and leg. We are very grateful for everyone's efforts and hard work. We recommend Generous Home Care to all. San Antonio, Texas

Came in today for a knee checkup. Met with Dr. Stephen Saenz, he is very friendly and knowledgeable…read moreand wants to creat a path to getting better. The staff were all extremely friendly and respectful. I'm sad I have to be at the doctor because of knee problems but glad I found such a great office to help me get better.

Dr. López and his team were so helpful and attentive. They were able to get in me in same day and…read morebecause of how much pain I was in, he and his team helped get me my crutches and to my car safely. They followed up with me for my MRI and helped get everything squared away super fast. I am now taking it knee-sy with PT. Thank you!!

[the backstory] I've…read morebeen suffering from a major hip problem due to Osteonecrosis for a couple years. After a pretty severe fall, the "I can deal with it" turned into a significant hit to my quality of life. I could no longer walk without a cane and insane amounts of Oxycontin twice a day. I put up with the cane and Oxycontin through 4 MRIs, 3 CAT scans and more x-rays than I've ever had in my life. After 11 months of different surgical teams, they finally decided that I needed a total hip arthroplasty. So I had my anterior anthroplasty done done by an amazing and talented team of surgeons. I went into surgery at 0730 and was convalescing in my hospital room six hours later. When the physical therapist came in to evaluate me a couple hours later (about ten hours after the start of my surgery), he was happy to see me using a walker to get from my bed to the latrine and back with little assistance. Fast forward to the next morning. After a visit from the surgeons and anesthesiologist, I was deemed ready to be discharged. And I was very happy for that diagnosis. Happy, that is, until my insurance company said I'd be discharged to home. Wait, what? Home? I could only get out of bed with assistance, walk twenty feet with a walker a considerable pain, and the insurance company was sending my home? WTF? So I called the mediator to ask why would I be sent home to a 100 year old house with poor access to necessary facilities (toilet/shower). After a lot of back and forth. insurance company relented and offered a week of in-patient physical/occupational therapy. [end backstory] I was released from the hospital and transferred to Select via ambulance 36 hours after surgery. I don't really remember much from my arrival except that the transfer from the ambulance gurney to my private room bed was painless. Since I was transferred on a Friday night, there wasn't a doctor to greet me, but the entire staff made me feel welcomed. My first night in Select had a visit from an RN every two hours to check my vitals, assess my pain level, and provide prescriptions as required. My first full day in Select was pretty amazing, with the entire staff checking in on me on a two and four hour schedule. The nursing staff helped me stay in front of my significant pain with immediate and long lasting Oxycontin. I was kept on a four hour schedule of pain medication for the first four days in rehab, then as warranted. Even though I arrived on a Friday night after closing time, I was scheduled for physical and occupational therapy the next morning. I had my OT first thing in the morning just to see how I could take care of myself (getting out of bed, walking, going to the bathroom etc). Obviously I needed a lot of work on those items. The OT set goals for me to meet over the next five days (get out of bed without assistance, walk to the bathroom without assistance etc). Then I had my PT appointment. The PT, like the OT, assessed my abilities and set goals for my stay. [I should mention that 90% of the PT/OTs are bona fide doctors. Don't let their youth fool you.] I had an initial PT/OT on my weekend arrival, but then was assigned a dedicated PT and a dedicated OT for the rest of my stay. Both of them were amazing. I've never been in a rehab facility, and only have memories of a grandparent being in one. If I was sent to a rehab facility like my grandmother, I would have been a sad camper. Her [my grandmother's] rehab facility smelled of urine, was staffed by angry people (angry to the point of caustic) and was a horror show on every level. Select really changed my mind about what rehab hospitals can be. Every.single.person I came into contact with, from my assigned MD, to RNs to PTs and OTs to CNAs and housekeepers to kitchen staff were incredible. I complained about the first meal served to me and received a visit from the kitchen director to figure out what I needed over the course of my stay. I wasn't quite ready to be released after my first five days, so the in-house advocate worked on my behalf to extend my stay for another five days. She even set up all of the home care devices I needed upon release to my house. Here's the bottom line about Select Rehabilitation Hospital. I told my mom and her husband that if they ever needed to in-patient rehabilitation, this is the place they should advocate for. Select has a top of the line rehabilitation staff, an amazing support staff (MD/RN/CNA/Kitchen/Housekeeping) that provides a positive and whole-person approach to the rehabilitation process. After less than one month from a total hip arthroplasty, I am virtually cane free (except for long walks), thanks to the dedication and professionalism of the staff. I should add that there were patients in worse shape that me that I witnessed amazing improvements in their physical abilities over the short time I stayed here. Highly recommended.

Pretty inept administration staff. They bungled our in processing with our insurance company…read more They wasted 24 hrs and after insisting with them about it they came back with a "oh, sorry, we won't be taking you at our hospital..." Pretty bad.

In march I had my first of two knees replacements. I had Dr. Kaiser, who was amazing! We met…read moreseveral times to make sure I was ready for the replacement. He showed my the x-rays, which show extensive damage. The surgery center and staff were great. I had no fears or concerns go into my first surgery or my second. They had my up and walking before I went home. Dr Kaiser's office staff was on the ball about getting me all the meds I needed before my surgery and after when I would run out. I meet with his PA-C Michael LeDoux after the surgery's and got the all clear. I am now 8 months out on my left knee and 3 months out on my right knee. I did PT for my left knee and I am doing PT for my right knee know, almost finished. I feel a 100% better then every. I have gotten my quality of life back. I am able to do more and more every day. I wouldn't change anything about my surgery or recovery. I just don't know why I waited so long!

Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

Dr Alfred Flores is a wonderful Dr that listen and try's new treatments. I have been in pain for…read moreover 2 years and diabetes out of control. He has manage to help me get pain relief and diabetes are stabilizing Thank you Dr Flores. Delia

This place was last minute but ended up being a blessing and will now be my son's pediatrician…read more From the help in the front to the nurses in the back everyone was very caring and patient with my son. The doctors were very thorough and encouraging. I would recommend this facility to anyone.

Vitas staff lacks experience with diverse cultures. My family was not given the courtesy of…read morerespecting our beliefs. I was often told they could not supply my loved one with supplies which forced me to buy my own. I requested my loved one receive medication for possible UTI, but it was denied. In the end we left Vitas due to lack of empathy, not working with the family, and excessive out-of-pocket costs.

My father was transferred to Vitas after 5 weeks in the hospital. He passed less than 24 hours…read morethere. The staff were amazing and helpful. Since my father served in the Army they offered to play Taps and honored his service with plaque and U.S. Flag pin given to my mother. When the funeral home came to transfer my father they draped him with a U.S. Flag and everyone in the hallway paid their respects while Taps played and fellow Vets were saluting and others with their head bowed as they escorted him to the funeral home. Thank you for making us feel so special and important for the short time we were there.

They advertise that next level prime can be a substitute for primary care and that is not true…read moreYou cannot see a Dr in person only virtually. They then schedule another appointment in The clinic for a physical exam. This disrupts any continuity of care. I was told in a visit they they cannot provide care for chronic conditions. And when I presses forward, I was told I'm not a good fit and got hung up on. When I responded to a survey I was called by a member of their leadership team who blamed me. This is not care. It is a business model to get as much insurance and pro are money as possible.

I cannot comment on the care they provide, we never got to that…read more I made an appointment for 9:45am for a physical for my son. We arrived at 9:30. Four or five people were in the waiting room. We check in and shortly after, a woman arrives that is coughing, sneezing, sniffling. Never covered her mouth. After 45 minutes, I got tired of waiting and left. All the people that were in the waiting room had already been called back, but none had left. So, even if they had called me at that point, I probably had another 45 minute wait in the back. So, either: 1) all those people had appointments also and this clinic is overbooking appointments, or 2) walk ins have just as much priority as appointments. If that's the case, don't make appointments, just post that everyone is a walk in.

My wife has been coming here for a good while and she loves it. The atmosphere is relax, everyone…read moreis super nice and they even have a dog to greet clients love this place. If you're in the need of physical therapy I would recommend this place hands down.

As a 25 year old mostly healthy woman, the mental and physical pain I experienced daily due to…read morehealth issues was horrible. I was skeptic and nervous- and everyone in the office is so amazing. I can play with my kids again, I laugh and smile. It's not just physical healing, it's emotional too. I'm so grateful for everything they have done for me. Thank you to this amazing team!