Tommy the owner came to my home to help me fix an 85 inch tv that wouldn't turn on. Diagnosed the…read moreproblem immediately and I had my tv working in no time. He's very friendly and honest. Extremely knowledgeable about tv's in general. This is the place to go for your repairs!

My first encounter with TNT involved the repair of my Bose Speakers. The service was fast and…read morereasonably priced. But most importantly, the repair work was done correctly and the speaker work like new. As a result of my good experience, I returned a few months later with a Sony 300 Multi Disc Player, whereby the carousel failed to function. TNT was able to repair the component in a short amount of time for a fair price. The unit now works like a charm. TNT is definitely the place to bring your high-end and professional electronic components for repair work done well.

I placed an order for two Samsung Galaxy Note 3 batteries and the following day I did not receive…read moreany notification that they were shipped. I then waited another 3 days and still no shipping notification. Wondering if they when they plan on shipping the batteries, I went on their website: FactoryOutletStore.com and had a chat with one of their customer service reps and she told me that they will have them shipped out today, which was four days after I placed the order. The following week goes by and all I got was a tracking number that cannot be traced. On Tuesday (9 days after the order) I was able to see that the order was received at my local post office, however, it was pending. Not until Monday (15 days after the order) was I able to see the package was delivered to my local post office at 1:47 am and out of delivery at 7:10 am. Two weeks to deliver the batteries from New York is too long. And if I had not contacted the Factory Outlet Store it surly would have taken longer. Now the batteries. They arrived in just a plastic bag, not a retail box of any kind. Furthermore, the plastic bags were not even sealed, they just placed them in there. Therefore, I don't believe the batteries are Original and problems will occur with such knock offs. My advice to others, shop elsewhere and good luck.

1 - Ordered a "new" transmitter (Dogtra) to replace my lost one on 11APR23 and received the order…read moreon 14APR23. 2 - The "new" transmitter was not in original packing and only placed into a manila bubble wrap envelope with a packing list. 3 - The "new" transmitter was defective upon receipt (the second/middle digit that indicates power levels did not work). 4 - Called FactoryOutletStore.com (FOS) to request a new transmitter and was told they could NOT send a new one until the old was received by them first. So... Due to THEIR error (shipping a questionably "new" item that didn't work correctly), I was now going to be forced to be without a transmitter until they get the old one back. 5 - I asked for them to ship new one while I kept the old one. Upon receipt of properly operating transmitter, I would return their defective one (in order to maintain training for my me and my dog). NOPE! Their "process" won't allow them to ship me a properly working item while I still kept the one they sent earlier, unless... I pay for a new one FIRST! In other words... I have to literally pay for their mistake. 6 - They had all my payment information (and could have charged me if I decided to keep the inoperative transmitter (Why I would do that, I have NO idea.) and they were going to send a return shipment label for the broken one (so they had the means to track the return)... NOPE! 7 - I went from the guy that answers the 800 number to "Scarlett" (that sounded more Hindi than American) in "escalations" to "Jane" (Scarlett's Hindi neighbor) and still got nowhere. 8 - Their business practices are simply wrong. If you ship someone a POS item, then you need to make it right. I will NEVER do business with these people and I cannot recommend them for ANYONE - unless you like getting screwed over. Tip for consumers: I truly have nothing good to say about the business practices of this company. They know they're wrong and only want your money. Products used: Dogtra 280C Transmitter

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

Called and spoke to Paul. Told him my surround sound wasn't working but the existing Bose system…read morewas old and outdated so I wanted to replace it entirely. He said he would have to schedule a visit for an estimate and would get back to me. Never heard from him again. My house is 1/2 mile from their shop. Oh well, probably dodged a bullet judging from the initial service.

Lou and John took incredible care of us -- I feel like I have a new car! They went above and beyond…read moreand were so accommodating. They fixed the passenger door of my Q7 in addition to a phenomenal detailing job. Pricing was totally reasonable and well worth it. Planning to use Sound Dimensions on a regular basis now for car washing/detailing. Thank you, thank you!

I ordered this DJI Mic Mini charger on December 16. As the holiday approached I became anxious…read morebecause the order status still read "Awaiting Processing." I emailed for a status update but initially received no reply. In less than 24 hours I received outreach DIRECTLY FROM THE COMPANY PRESIDENT, Mr. Brad Berger. When is the last time the president of a 74-year-old family business in the USA called you or emailed you? This was my first time. Mr. Berger determined there was a mix-up, and the items I ordered were out of stock. Someone was supposed to reach out earlier, but wires got crossed. I'll tell you folks something. I am not a spring chicken, and that means I was alive before everyone had cell phones, tablets, and laptops. I grew up in a time when companies, especially those like the Berger Brothers, really cared about their reputation and their customers' satisfaction. They would take the extra step to make things right when something disappointing happened. If I sound nostalgic, I AM. In this era of fast everything, few companies take the time to invest in customers and clientele. The Berger Brothers is one of those unicorn companies that hold fast to these traditions. While they didn't have what I ordered, Mr. Berger more than made up for the disappointment with his multifaceted outreach. He and his family business have set the bar for every other I encounter from here on out. Stellar, five-star service.

I'm so grateful for Brad's help in purchasing a Fujifilm X100VI kit as a gift a few months ago…read more Brad helped me select the right accessories, including the SmallRig thumb grip and soft release button, NISI custom UV filter, extra battery, charger, and extended warranty. He also helped me securely arrange a shipment to my apartment. The gift recipient was so surprised and delighted! The popularity of this camera elides the fact that it's an excellent choice for everyday photography, and the everything in the kit was instantly valuable to my recipient.

the owner marc exaggerates the amount of time it will take to fix a problem so he can charge extra…read morefor his time. avoid at all costs. do not give them business. you will regret it!

From the owner: Established 1982read more

An absolute professional and incredibly accommodating. Quickly diagnosed an uncommon issue with my…read more2015 MacBook Pro's batrery and carried out the repair with equal speed. Sunny is the guy to go to for fast and thorough Apple device repair work in the NY Metro area.

I was in search for a company to fix my MacBook screen. My fear was paying more than my laptop is…read moreworth to fix the screen and potentially being without it for weeks. I visited multiple places in the city in search for the cheapest options and quickest turnaround. I stumbled upon Appleberry and it was best option. Firstly, I visited and they were very helpful. The employee at the front desk gave me my best possible option which was changing the LCD screen and it was $200. Thankfully, I was able to pick up my laptop the next day. Their customer service is great, I'm glad I found a place for my future electronic needs.

Yes, good store. Both Ed & Umi (sp?) are professional…read moreknowledgeable and a pleasure to work with. They also help to find the most accommodating sales position for purchase of a phone or Internet .

Love this new location on Jericho Turnpike! The inside is pretty clean and you can go in and out…read morewithin a few minutes if needed. The only downside is the parking. There's parking in the back but it can fill up pretty quickly. You're not suppose to park in the Dunkin' Donuts lot next door but you can get away with it. P.S. They do offer the T-Mobile Tuesday items!

Simply AMAZING! I love taking my clothes here. The place is VERY clean and Rosa the manager is…read moreawesome. The smell of the clothes are simply irresistible and they are folded to perfection. Thank you for making my life a little easier.

Just used them for first time. Pickup was on time and delivery next day was earlier than promised…read more Everything smells nice and is well folded. Kid came home from college for a visit with way too much laundry to do at home. Would definitely use them again if the need arises. I like they give you options to select from, which detergent, no bleach etc. they also texted updates which was nice.