I recently had the A/C unit repaired at my business by AC1 Heating & Cooling and couldn't be happier with the service. I called AC1 Heating & Cooling and they were able to get a tech over to us right away. The tech Ethan was professional, knowledgeable, and got everything up and running quickly. Highly recommend! Thanks again for the help, you guys are a lifesaver. read more

where do I start? This is an absolute horrible company. please go anywhere else but here! I have so many problems that they refuse to fix. my house is still hot with a $300 electric bill now. they keep making excuses but lastly they blamed it on my fireplace ( never had the problem with my old ac) when they replaced the handler they thought it would be ok just to use bondo on the giant holes. And the only way I could get a hold of someone was complaining to FPL home program. I got the ac last July for around 10,000$ and it looks like I put it in and still haven't heard for the inspector. read more

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UPDATED POST: After my initial post, a guy named Josh reached out to me via text. Best part is I realized he was only doing so to try and get me to change my review to higher stars!!! (see attached photos for evidence of this and timeline of events). Once he realized I wasn't going to change my rating, he ghosted me and stopped trying to help, even though I provided mass amounts of evidence for how it was their fault. AND, Josh said he "would take care of it" since the broken parts were in warranty (it even says in-warranty on the invoice), but then I find out later this was all a lie and I was sneakily charged $1120 for the 4 hrs of labor to replace the coil that broke, despite what I was told. Basically, they installed the unit incorrectly and bent part of the unit such that all dust and debris could simply go around the filter I put in. Additionally, the filters that I was originally told to use were incorrect. 100% the company's fault, but apparently I'm responsible for their negligence. It gets better. I'm about to sell my house (July 2024), and the inspector came back with news that my AC unit is leaking from the ductwork above the unit. WOW! Going to pay someone else to try and fix it since I don't want AC1 to sneakily worsen the problem in order to keep charging me money. I'm a teacher, so I don't make much money. This unexpected charge forced me to cancel my summer travel plans. As if we aren't disrespected enough. Can't believe how little this company cares about people and how badly they want to make a dime off hard-working individuals. Total costs (~$8400): Jun 2021 - Initial Install - $5,600 Jan 2024 - AC not working, initial visit, nothing fixed - $249 Feb 2024 - visit to add refrigerant - $488 April 2024 - visit to replace coils and more refrigerant - $1857 July 2024 - fix ductwork - $200 ORIGINAL POST: I have had AC problems since my new unit was installed 2.5 years ago. I maintain the pipes, replace filters monthly as they suggested and followed all instructions they gave me but still have consistent AC problems. They charge $300 to send people out just to tell you that it will cost another $2000 or so to fix it, and then make up some excuse about how it's your fault and therefore doesn't fall under warranty. They are also so overbooked that it takes days for them to send anybody out to you while you sweat all day in the heat. Extremely unprofessional and sneaky, they will try to steal all your money and not actually fix your problem. read more

AC1 Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Bradenton, Florida

I had this installed August of 2023... I've called multiple times - with no call back ... we signed up for the service plan . 1st service was not even 10 min long ... and a month or so later our system froze up completely due to poor maintenance as we were told by the next service technician who came to then fix it ... along with that - during install it was SO messily done we have whatever sealant they use still on our door frames next to it ... now due to poor installation ... Servpro who came to remediate storm damage would not even touch it stating that if it was not installed again correctly mold would continue to form ... we purchased a new system with an air purifier attached because me and my children have asthma!!! And now our new system is covered in mold looks a MESS, and is pumping mold into our home ... and garage space what a nightmare... I've called multiple times and left a message with the secretary who tells me they'll call back I've emailed without response along with picture proof ... ALSO unrelated but rediculous my brother in law had his done just before we did and had recommended this company ... his entire ceiling fell down in his living room following due to a leak !!!!! They still have not repaired (( again unrelated to our issues but this company is 2/2 bad installs and bad customer service riskigg by children and adult health ))!!! Hopefully a manager will finally call me back after this review because I didn't want to have to leave a bad review to get results but I've been left with no choice !!!!! read more

AC1 was extremely responsive and was able to help solve a very complex problem with our AC unit. Communication was great and they took the time to keep checking in with me to make sure everything was ok. read more

Dads ac went out in September and AC1 was the first one who had a unit in stock so we chose them I have to drive 5 hours round trip to be at the house for install 1 first county inspection failed because they didn't leave the building permit 5 hours drive wasted 2 they mailed the building permit and new inspection. Failed because this county requires a heavier gauge drip pan. 5 hour drive wasted 3 they come out to repair and "wrong gauge" drip pan loaded into truck. Did they not read the failure notice from inspection? Now what should have been 1/2 hour repair time is more. At the moment I'm waiting on him to go get the drip pan this county requires. "But we've installed 1,000's of units and never failed before". Guess what - y'all failed and I still need another 5 hour drive for another inspection. They refuse to work with me because I called them incompetent. They didn't call the county for the next inspection and I had to call. Inspectors office says they never had a customer called to schedule, it's the installers job Six months later ac1 actually called me to schedule the required maintenance in order to keep up the warranty. So they get a star for that. read more

This A/C company by leap and bounds surpassed ALL the companies within my service area. I got an estimate from MANY others, way more than the suggested 3. No one was as honest, upfront, truthful and willing to assess my home properly. I was able to secure the financing I needed under my circumstances and not be degraded nor embarrassed to ask for help. It was a simple process and within my budget limit. The FREE assessment was done the same day I called for info. The Rep was knowledgeable and suggested the best type of unit for my size house. The 2 installers were polite, professional, efficient and cleaned up after themselves! I am beyond pleased with my new mini-split units! They are so quiet and work beyond my expectations. I am very glad this type of system was suggested and IS perfect for my needs. The first night of using the new units, I was missing something....the loud bangs and clanging from my old unit. The new units are so quiet I felt like I was at a 5-star hotel for the night. The owner, receptionist and installers above all the rest, in every detail of the professionally run business. I wish all my home improvement projects were as wonderful an experience as this. Sound too good to be true, YES! it is, cause it's rare to find a reputable company with values. Give them a call today and see for yourself! read more

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AC1 was quick to respond and solve an issue with my air conditioner within an hour. Such a necessity in the Florida heat. They were professional, timely, and fair. Would highly recommend to anyone. read more

Woke up to my AC not working on one of the hottest days of the summer! AC1 was able to get a technician out to my home the same day! They were able to quickly diagnose the problem and get my air conditioner up and running the same day! They have honest and great customer service. I highly recommend using them for all you AC needs! read more