Nathan was quick to respond to our request. He was on time and did the job within the previously…read morediscussed quote. He was very professional, tidy and communicative. Nathan did a high quality job and we will be back for future projects. We are super happy with his service! Highly recommended!

Nathan was very responsive, professional, clean, courteous and very flexible when I had to cancel…read moreat the last minute for a work conflict. He even responded when I scheduled a second time! HIGHLY RECOMMEND THIS COMPANY!! His pricing was great too!

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

TLDR: Great installer, don't hire someone else until you get a quote from Eric…read more I needed ethernet run for 3 cameras 2 wifi APs and a couple other drops. My house has fiber, but AT&T installed the Jack in the upstairs living room, on the other side and a floor above the wiring cabinet (cat5). I decided to relocate Everything to an upstairs closet. I got 2 quotes that were within a few percent of each other. The other installer said they needed to cut drywall for 2 drops, or run one outside and the other on the wrong side of the room. They were also going to just run a line from the fiber jack to the closet, leaving the AT&T box out in the open. When Eric came to do his quote he got deep in all the attics, found that he could pull one of the drops with a duplicate coax, and the slanted ceiling on the other was decorative most of the way so he could drop in the right spot. He also offered to pull a new fiber line to the closet. It all turned out great. one camera needed a small outside hop to the right spot, but he made sure that was OK before doing it. He did a very clean install, labeled the patch panel, wired up the rack beautifully, and cleaned all the mess afterward. The only cut drywall was in the closet for wires to come out.

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

This company does not want your business. They were suppose to come Friday to do a walk thru of…read moreour security system and quote a whole house audio set up. My hubby took off work and they never showed. He called them and they said they forgot to put us on their calendar but would be out Monday. We never heard from them. Hubby called again and got an answering service. Do not waste your time with this company. If I could give them zero stars I would.

I had the guys at Mesa install a media room in a house I moved into in 2009. They did an amazing…read morejob. Exquisite attention to detail. Top of the line products available but did not try to up-sell me and were very knowledgable about the products/options and installation. They are not super speedy (in getting the actual job done....they are absurdly fast in calling you back and scheduling an appointment) but they pay attention to detail that you really need in this type of work. Any trouble I ever had with the system and they came out quickly and without any hassle. They treated me with respect and never assumed I was a stupid girl who didn't get IT/AV equipment. I then built a new house a few years later and wanted my builder to use Mesa to do the whole house wiring. He refused as he said he thought they were too expensive. I really should have insisted. I ended up having them come out after the fact to install my whole house AV equipment and set it all up. Again I was floored by how professional they were. They are on time. They call before they come. They call to follow up. They respond to emails in a timely fashion. They treat your house and belongings with respect. They are generally very pleasant humans who work there that I enjoyed interacting with on a personal level. Every single problem I've had with the AV equipment wether it be my kid's new PlayStation that I wanted hooked into the whole game room AV system, to crappy service from TWC who I couldn't get out to solve my problem that Mesa solved with no issue whatsoever, to fixing random blown bits of equipment that failed.....all without any hassle or headache. Every single encounter I have had with them in the past 7 years has been just so impressive. I have had a lot of time to interact with them setting up new systems, fixing problems with old systems, fixing things they installed that happened to go wrong, fixing problems other people/companies made....all without a hitch. Every time I interact with them I tell my friends that it is worth every single penny I've paid them over the years (and.....it's been quite a lot when you include all the equipment I've bought) has been worth it. Steve, Mike and Heath...you guys are amazing. I cannot recommend them with any higher regard. They set a standard that is very very hard to match.

Shane from Secret Simple Computer Repair is an absolute wizard. Not only were his services…read morereasonably priced, but he was incredibly efficient with his time and deducing the issues with my semi-ancient desktop computer. I'd become very familiar with the Blue Screen of Death a few days prior to giving him a call and tried to fix things myself (poorly), but Shane resolved the issue within a matter of hours, on my time, at my location. He even had the required parts on hand that were an upgrade to what I currently had installed. I even learned a lot just from discussing the issues with him, and I consider myself relatively tech savvy. Oh, and the computer runs better than I remember it running in years. I can't say enough nice things about Secret Simple, and I highly advise you give them the chance if you're wanting something fixed and fixed right.

I read the reviews but it was an emergency and Shane couldn't come until the next day…read more I went with another company that said they would be there at 5. At 6:15 a repair guy showed up. Nice guy but immediately I new I was wasting money and time. He'd was basically running through a list on his phone identical to what i had dug up on the internet and tried myself. Not even close and I called it after a wasted hour and $160 I called Shane back. He came as promised right on time next day. Immediately diagnosed the problem. ( confirmed my worst fears ). He then proceeded to recover and preserve my data ( most important to me ) replaced the drives, reloaded windows with all the of specialized settings of this specialized system and got me going. Quick, precise , reasonable, I'll never use anyone else.

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

These people are so customer oriented! I will definitely use them again. The tech who did the…read moreinstallation work was extremely polite, efficomet, and explained everything regarding the new setup. Terrific service!