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    Austin TV Sales and Installation

    4.8 (78 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    40 minutes

    Response rate

    100%

    Services - Austin TV Sales and Installation

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    Gail M.

    Austin TV Review Travis and his team were amazing! We needed someone to mount our TV on the wall. Not wanting a mess of unsightly wires, I needed someone who knew what they were doing and could mount it securely, cleanly and hide the cables and plugs. I called to get an estimate, and Travis emailed it to me within minutes and he and his team came out that same day and got it done. I also decided to add a soundbar, and subwoofer. Travis gave me a couple of options and we love the one we chose. The team cleaned up every spec of dust and even put on booties over their shoes on our wood floors. They know exactly what they're doing, are great communicators, and work quickly and efficiently. I highly recommend them for this type of work. After all was mounted, we bought a small cabinet to put the cable box in. We still need ti drill a hole and then will reattach the cable & plugs, but Travis allowed plenty of play in the wires leading to the box to enable us to easily move it. Zero wires, plugs or cables are visible...exactly what we wanted!

    Ben G.

    Travis and crew did an amazing job helping us think through a consultation, electrical solutions and eventually buying and mounting our outdoor TV w/ soundbar. This is my second time using Travis and he's been great each time.

    Cluttered and dead wiring that should have been removed.
    Brian M.

    Travis is an incredibly nice guy, and very likable. But I am afraid this is a case where we on Yelp have possibly been duped. Like some small businesses who solicit only positive reviews, and then hope that the bad work they perform doesn't turn into bad reviews, the Yelp presentation of this business may be skewed. In other words, are these folks more skilled at getting people to leave positive reviews than they are in doing the actual work? I'll see if I can include some pictures I took, but their work is sloppy, and they damaged my wood floors and said nothing about it. My wife sat there and watched it happen! We found loose parts and bits of wire all over the house, the install was sloppy and careless in general. The delays and rescheduling were constant. Travis would come for a short period of time, and then he brought in a lesser experienced installer to do the bulk of the work. They left a bunch of dead/unneeded wiring from our old network setup that should have been discarded. It looks like a pile of old spaghetti. An organized professional would have removed it. And when I was told I'd be educated on how to operate the whole system they were installing, instead that turned into a 2 minute training session right before they were leaving. A real professional would have a whole presentation ready, on an iPad, and also in writing, to leave with the client as a reference so they know how to operate things. I have no idea how to operate anything. At least point your clients to some online resources to refer to after your installs, so they can learn how to operate everything. One day Travis left behind a gigantic tool bag, and it wasn't till later that afternoon when I texted him asking if the tool bag was his, that he realized it was missing. The entire operation seems like it is an a constant state of disarray. Most importantly, they installed equipment they did not know how to install. Part of the install was 8 Nest fire detectors. The installer told me they were all installed, and that all the boxes could be thrown out. The problem was that the boxes had wiring harnesses that had not been put in! The installer thought the units were battery powered, and when he saw a battery in each of them, and figured he was done after mounting them on the wall. But the battery was for a backup, I soon found out that the Nest fire detectors are all hard wired. So I had been told to throw out essential parts! After discovering the error, they offered to come out and fix it, and pay for the parts they had accidentally directed me to throw out, but I had enough. I told them not to come back out, and that I'd have someone come out and finish the fire detectors and also fix some of the other sloppy work they had done. $1,000 later, a new installer had untangled the mess they created and fixed everything. He is going to say I refused to let them back on the premises to fix the mess they caused. But the reality is I declined their offer to come back and damage my house and botch the job some more. Besides, they followed up and offered to "make things right" 3 DAYS AFTER I TOLD THEM the work they did was subpar. I would have offered to fix my mistakes 3 seconds after making them, not 3 days. They did discount a small amount of the labor, and that was nice. And as I said Travis is a very nice guy. But unfortunately when doing business, being a nice guy doesn't cover for sloppy work. Travis will reply to this with a lot of excuses, and point the finger at me somehow, as he did in his defensive and unprofessional follows ups after this all went down. He will probably admit there were "some" mistakes they made, but he will find a way to talk around a lot of this. He is good at that. I noticed that most of the excellent reviews here on Yelp come from simple TV installs. Maybe they can handle one TV and one TV mount, but I wanted him to work on a lot more; like my wireless network, multiple TVs, wireless cameras, a Nest security system, and Nest smoke detectors. Maybe they're just incapable of handing larger projects? I could go on, but I am out of energy. I would advise you not use them. Or if you choose to try them make sure it is a small project. And make sure Travis does all the work, and no one else. While his work is sloppy too because he is always in a hurry, he likely won't make major mistakes.

    Tv mounted above fireplace
    Autumn B.

    I highly recommend Austin TV Sales & Install. They responded quickly and were able to problem solve with my difficult placement of electric outlets. They were able to come out the very next day to get my tv mounted. They did an excellent job and were very friendly throughout the entire process.

    No wires
    Musi M.

    Travis mounted 2 tv's in my home with hidden wires. The pricing options were also affordable. The install was very clean and uncluttered, Travis was very careful and handled my stuff with caution. I am extremely satisfied with the work Austin Tv Sales/Travis did. I would recommend Austin TV Sales to anybody and I plan to use them for future home theater installation....

    3 of our 4 TV's
    Gene G.

    These guys are the real deal. The owner, Travis , & his lead tech Tim were great to work with. They were especially knowledgeable and provided a fast, clean installation for us; 4 TV's mounted and cables run behind the wall in approx. 6 hours! We cannot speak anymore highly about the company and their team.

    My friend suggested them tech was nice they came earlier than scheduled which worked out better for me will definitely be recommending them

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    10 months ago

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    9 months ago

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    6 months ago

    Horrible service dont try to call him He damage my property and these people are not well experience

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Good communication, clean installation, and fair prices. Definitely recommend!

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    7 years ago

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    7 years ago

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    5 years ago

    Tim did an awesome and fast job installing my TV! This was the 2nd time I've used this company and I'll use them every time.

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    11 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    7 years ago

    Great work. The installer was early professional and answered all of our questions. Couldn'task for more.

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Austin TV Sales and Installation

    Review Highlights - Austin TV Sales and Installation

    Submitted my request well after normal business hours and got a response from Travis almost immediately.

    Mentioned in 60 reviews

    Read more highlights

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    5.0
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    TLDR: Great installer, don't hire someone else until you get a quote from Eric…read more I needed ethernet run for 3 cameras 2 wifi APs and a couple other drops. My house has fiber, but AT&T installed the Jack in the upstairs living room, on the other side and a floor above the wiring cabinet (cat5). I decided to relocate Everything to an upstairs closet. I got 2 quotes that were within a few percent of each other. The other installer said they needed to cut drywall for 2 drops, or run one outside and the other on the wrong side of the room. They were also going to just run a line from the fiber jack to the closet, leaving the AT&T box out in the open. When Eric came to do his quote he got deep in all the attics, found that he could pull one of the drops with a duplicate coax, and the slanted ceiling on the other was decorative most of the way so he could drop in the right spot. He also offered to pull a new fiber line to the closet. It all turned out great. one camera needed a small outside hop to the right spot, but he made sure that was OK before doing it. He did a very clean install, labeled the patch panel, wired up the rack beautifully, and cleaned all the mess afterward. The only cut drywall was in the closet for wires to come out.

    Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

    Securimax

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    So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

    DT Security-ADT Authorized Dealer

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    DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

    DT Security provided exceptional customer service, offering clear and detailed explanations…read morethroughout the installation process. Danny and Angel were incredibly helpful from the start to the end, making the installation a breeze. I couldn't be more pleased and secure in my new home thanks to their expertise.

    Simple Clarity Electronics

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    I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

    I was very happy with their service would recommend them to everyone. Love the details when it was…read moreinstalled and performance of the systems. Looking forward to sharing our sound effects!!

    Austin TV Sales and Installation - hometheatreinstallation - Updated August 2026

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