I've been an A V Connect customer since 2016 and my system was initially set up by A V Connect when…read moreI moved to Austin. Since then I've added new components, changed out old equipment, and even though I have a very modest home and audiovisual set-up, A V Connect has been there for me in a timely, professional, friendly, and consistently reliable way .I've never in the nine years that I've been their customer had to worry that they had 'moved on' or that they would relegate my issues to the back burner. Recently my Control4 unit began failing. A V Connect sent Greg out to my home the same day I reached out to them. He evaluated the problem, ordered the new control unit and on it's arrival, installed it and had my system back up and running all within a week. Time after time, A V Connect has been there for me from the day they installed the system in my new home, to now, nine year's later. That's what it means to be reliable!

We have been customers of AV Connect since 2020 and have been pleased since day one with their…read morecustomer service, as well as the components they offer for our home automation system. Greg and his team are Fantastic at their jobs!!! We highly recommend AV Connect for your home automation!!

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you.

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

We have used Tom and his crew over the last 8 years at two different properties and it is an…read moreabsolute delight to work with them. What sets Tom apart are his commitment to customer satisfaction and attention to detail. He identifies your needs and works with you to get you the system that you want. He is very transparent and there aren't any "last minute" surprises. The installation process is always a breeze, and everything works without a hitch. Also, they don't just install the system and leave; whenever we've had to make changes / modifications they have always been there. Truly outstanding!!

We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

Absolutely the worst company I've ever dealt with!…read more I hired this security company thinking I was protecting my home, but instead I got stress, wasted money, and zero accountability. The installer showed up late, seemed completely unprepared, and didn't even know how the system was supposed to work. Sensors were crooked and one camera works only sometimes. When I asked about it, I was told "that's how I was told to do it" and "most people think it's ok". The system went offline multiple times, including once while we were out of town. What's the point of paying for the services if it doesn't work when you need it most? Customer service is a joke. Calls go unanswered and when someone finally responds, they act like you are the problem. Every issue was blamed on my internet, my phone, or "user error," even though the system wasn't working rights from day one. How is it my fault when the app says that a camera is offline? What am I supposed to do but contact them. I pay them monthly for the service, so if something says it is not working then I think it's reasonable to say I can call them. What is not reasonable is for there to be no customer service when the system is malfunctioning. To make matters worse, I was locked into a contract and threatened with cancellation fees instead of offered real support or a fix. If you care about your safety, your money, or your sanity, stay far away from this company. I regret ever signing up. I thought I was doing good by going with a small company, but I should have called ADT, Vivint, or someone bigger.

Nathan was quick to respond to our request. He was on time and did the job within the previously…read morediscussed quote. He was very professional, tidy and communicative. Nathan did a high quality job and we will be back for future projects. We are super happy with his service! Highly recommended!

Nathan was very responsive, professional, clean, courteous and very flexible when I had to cancel…read moreat the last minute for a work conflict. He even responded when I scheduled a second time! HIGHLY RECOMMEND THIS COMPANY!! His pricing was great too!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

ACA Electronics did a lot of work for us during our home remodel. They set up our high-speed whole…read morehome network so that we have great internet throughout our house. My video-gamer sons love being able to play games with Gigabit speeds! We have received excellent education and support along the way. They made it so that all lights, ceiling fans, and thermostats in our home could be run through Alexa, an app, or on preset schedules. This has made my life as a mom so much easier. On school days, I have our whole house scheduled to "wake-up" at a certain time so that I don't have to go to each of my four kids' rooms to wake them. "Wake-up" turns lights on, ceiling fans off, and the thermostat up a little. And a simple "Hey Alexa, turn on bedtime" turns off all lights and turns on all ceiling fans throughout the house. And when I leave my 2 story home each morning, I do not go room to room turning off the lights behind my kids. I say "Hey Alexa, turn everything off!", and she does! ACA Electronics has been great over the past few years to offer continued support, and they do a really good job of explaining things in a way that I can understand. They also wall-mounted all of our TVs. In our great room they installed a MantleMount above our fireplace. It can be lowered to a comfortable eye-level height when sitting, but raises to above the mantle when not in use. It's really tight on the wall and a very beautiful addition to our home. Throughout the whole process ACA has been great. They gave me an itemized estimate, then gave me options without overselling. During the installation they communicated well and the follow through was excellent. They kept the house clean while they were working and the final clean up was excellent too. I highly recommend using ACA Electronics for all your Internet and audio needs!

Chris and Dana were fantastic. Easy to reach, prompt response and scheduling, and were very…read morecommunicative with us throughout the whole process. Prices were more than fair, and they gave us quotes for future projects without giving us the feeling like they were trying to sell us more than we had asked for. Definitely recommend, and will be using them again in the future.

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!