I made an appointment for two issues. the doctor addressed the first the began to leave. I…read morereminded her that my appointment was for two issues. When I showed her my hands with the infection she completely discounted my problem, saying there is no infection, when I insisted she told her assistant to write me a prescription and run out of the exam room. When I checked my pharmacy there was no prescription. What is wrong with this office?

Very busy;had to wait 10 minutes to check in which made me late for my appointment…read more Staff was polite Dr. Failed to introduce herself even after I introduced myself & proceeded to ask me to do a full body skin cancer exam. She was very clinical, had no bedside manner & left me feeling like a claim to get paid, not a person. Completely dismissed me even after I asked multiple questions, Dr. Used N2 on me, but did not prepare me for care, I'm now wondering if it will be infected

Western Dermatology Consultants on Montgomery Technician: E…read moreAragon Went there for a "full body" skin check. The key words here are full body. There are places on my body that I am not able to see, and even if I could see, I am not capable of discerning the health of the skin. This is why I went to a dermatologist. Come to find out that they assume you do not want a full body check and will only check your entire skin surface if you have a complaint. This is foolish. I the past I have had several pre-cancerous lesions and some that were cancerous removed from places I can easily see, but that I did not recognize as harmful or have any negative sensation such as redness, itching or pain. They say they only check parts of you that are exposed to the sun. Does skin cancer only effect those areas? No. This falls within the realm of "failure to diagnose" which can be a big problem for a provider. They should always perform a full body check unless you refuse to do so. While there, I had several spots frozen and two shaved off. Now three weeks later the spots that were frozen have returned. The technician did not freeze the area long enough to kill the skin cells. I have the impression that they are trying, but they have some areas that need improvement. The service was abbreviated and superficial. It feels like this place has shifted from being a dermatology office to a beauty spa. I guess you go to where the money is?

I went to Western Dermatology for a shave biopsy of a simple, benign skin mole done by the PA. It…read morewas a terrible experience from start to finish. The numbing injection was extremely painful. The MA said it would just be a little pinch, but it wasn't -- and I always tolerate pain pretty well. Less than a week after the biopsy, the site progressively became completely infected and very painful. I went to urgent care on a Sunday where I was told I had cellulitis that could progress to sepsis. They gave me 4 prescriptions. I returned to Western Dermatology on Monday for a follow-up. The PA brought a student in to examine me and took the infection very lightly. Instead of acknowledging how serious it was, she prescribed even more medication on top of all the cost I had already incurred. When I mentioned that I was concerned about all of the new medication coats (as buying it directly from Western Dermatology significantly higher than buying it from a pharmacy) -- she and the student started laughing. They also tried to charge me another $80 co-pay for that follow-up visit, less than 7 days after the procedure. I explained at check-in and again at check-out that this type of unbundling was illegal. The CPT procedure code includes a seven day follow which should not have any additional charge. The front desk, check out desk, and the manager insisted they charge $80 at every visit. I was finally able to help them understand, proper billing codes, and charges. More than three weeks later, the infection still has not resolved. I will never go back.

What a Doctor! The level of care, attention to my medical condition and the results were nothing…read moreshort of amazing. Mohs surgery is painstaking and precise. I am now cancer free! The office staff is wonderful and I am so pleased with my care.

Wonderful Dr - excellent care- my father is skin cancer free thanks to Dr Connelly. He does the…read moreMohrs procedure with pathology on site so he will take skin sparing layers until your margins are clear! He's very careful with cosmetically putting you back together post removal - amazing plastic skills! Come in with cancer -home cancer free! Got to love Him!

grateful to Dr. Lam for the excellent work he did on my lips I recommend it to him is A + before he…read morematched my lips another person made a mistake Dr. Lam corrected him now for my 53 years he made my lips very beautiful. thanks Dr Lam

Everyone from the front desk to the assistants and Dr Reddy couldn't be kinder or more professional…read more. At my age I tend to see a lot of Doctors and visit a lot of offices and they could all learn from these people

This was my first visit. I was able to get a quick appointment. Staff was nice and friendly. The…read moreDermatologist that saw me was Brad Walters. He was amazing! I would give him ten stars if that was an option. I was especially impressed that he had me do blood work to check my immune system which identify issues I was unaware of. I am really grateful to Brad for the outstanding service he provided to me. Thank you so very much Brad. You are the best!!!

I have been a patient for a few years now. My skin has been damaged from my Southern California…read moresurfing days back in the 70s so believe me when I say I have skin issues . Dr Chang is my Doctor and he has never been wrong on his diagnosis, he is a kind , understanding and a patient man with a unprecedented knowledge of skin care . I highly recommend this company for Dermatology and skin care

This place is terrible. I called 3 weeks ago to get a new appointment. They told me to call back…read moreJuly 1 for new openings. I called back July 1. They already filled all of their new openings, and proceeded to tell me I can call August 1 at 8am to possibly get an appointment for DECEMBER 2026. Do you think the man I spoke to in June told me I needed to call first thing in the morning on July 1? No, he didn't. Absolutely terrible customer service by another abysmal medical establishment in New Mexico.

No after visit summery, wasnt asked what meds I was on. Couldnt make a portal account and wanted…read morecredit card to make and account. So I couldnt get summary of visit on what I had wrong or the names of found on my skin. Not happy with this facility. Was told each visit would cost more then last. I have a co pay so couldnt understand. N.P. was very brief and out in no time. I dont think Im coming back. To many other issues werent taken care at visit.

I had a really wonderful experience with Epiphany! I'm an adult recovering from a lifelong phobia…read moreof doctors and this was my first dermatologist visit. Ben put me at ease immediately, giving clear instructions about what to expect! I actually traveled all the way to this branch from Placitas after reading reviews about Dr. Nguyen and I'm so grateful I did--she was warm, professional, and thorough. I felt comfortable asking questions and for once, I'm not nervous about returning for my next check-up.

I had an appointment but needed to reschedule due to a family emergency. Called their office…read moremultiple times but could not reach a single person, so I selected the text option and still did not receive a response. It has been over 10 days and I have still not received any correspondence from this practice. Horrific customer service.

I can't say enough good things about High Desert Dermatology, Dr. David Carey, and his incredible…read morestaff. About nine months ago, I was playing hockey when an opponent's skate cut across my neck. I went to the ER, and unfortunately, the repair work they did was less than satisfactory. Concerned about the outcome, I called High Desert Dermatology, and despite their busy schedule, they got me in right away. Dr. Carey took one look at the injury and immediately went to work correcting the damage that had been done. His skill, professionalism, and attention to detail were remarkable. Today, more than nine months later, you can barely notice the scar. The results exceeded my expectations. The entire staff was compassionate, professional, and made a stressful situation much easier to handle. I am incredibly grateful for the care I received and would highly recommend Dr. Carey and High Desert Dermatology to anyone needing exceptional medical care. Thank you, Doc and staff! -- Enzo

Dr. Sauerman is personable, efficient, pleasant and very thorough. Best emergency room service I…read morehave ever encountered (I am 80 Years old. Plenty of experience).

Rapid, efficient, congenial, effective care. Arrived 5 minutes before appointment time and left…read morewith a Carcinoma removed 20 minutes later.

Dr Harper is great, but the customer service is terrible. One of the receptionists is exceptionally…read morerude!! When I call and recognize her voice answering the phone, I resign myself to the fact I'll be verbally abused. It's also absolutely ridiculous that calls aren't answered during business hours, and to leave a message you have to call an entirely different office. Which, conveniently, is usually not taking messages. If you're looking for a dermatologist I would not recommend New Mexico Dermatology Associates.