This is where you go to get school uniforms for a bunch of the different private and prep schools…read morein the area. They have good service and nice people.

Our experience with Texas Embroidery & Silkscreening ended up wasting over a month and a half of…read moreour time while we were trying to get uniforms made for our new business. To be fair, the experience started off very polite and professional. The staff initially seemed helpful and confident they could complete the order. We brought in the exact shirt we wanted, including the shirt model number and logo already on it as a reference so there would be no confusion. The only things we asked for were to make the logo slightly smaller, embroider it in gold thread instead of the patch style on the original shirt, and make the name slightly larger. Everything was explained in person and even measured in the shop. The first order came back with logos that were about three times larger than the original shirt, and the names and company name were missing completely. From there the order was redone multiple times, and every revision came back wrong in a different way. Sometimes the logo size was wrong, sometimes names were missing, sometimes the wording was incorrect, and at one point designs were even placed on the wrong shirts. One thing that became obvious during this process is that nothing was entered into a computer system. All of the instructions were handled with handwritten notes, and those notes seemed to get mixed up each time the order was redone. After numerous trips back and forth to the shop and repeated attempts to correct the order, the shirts were still not usable. Instead of resolving the issue, we were ultimately told they would simply refund the order and stop working on it. While the experience started off polite, by the end of the process the tone had completely changed. There was visible frustration directed toward us even though the repeated mistakes were not on our end and we had clearly provided the correct shirt and instructions from the beginning. What should have been a simple embroidery job turned into six weeks of delays and repeated mistakes. We ended up making nine or ten trips to the shop, wasting a significant amount of time, fuel, and energy while trying to get something corrected that should have been straightforward from the start. Because of how much time this cost us and how it set our business launch back, I absolutely do not recommend Texas Embroidery & Silkscreening. Based on our experience, I would strongly encourage anyone considering Texas Embroidery & Silkscreening to look elsewhere before committing to an order.

Awesome!!!!!! I love the shirts and hats that they have done for me. Always on time and at a good…read moreprice. TOTALLY recommend them!

The store has a whole selection of apparel and accessories. I was just looking into some weighted…read morevests ao I was in and out, didn't spend much time in the store whoever nobody said hello or checked if I needed help, they just made I contact and went on with whoever they were doing. No a great customer experience but I also wasn't offended by it, like I said I just wanted to take a look on some products prior deciding which one to buy.

I have shopped online for 5.11 tactical pants/stuff for like 10 years, always been great quality at…read morea reasonable price. I've never been to an actual store so this was a nice option. I think I'll still order online as I have specific things I need, but I'll stop in and check it out if I have free time. Otherwise the store is in a good location and easy parking.

I went into this location to return some a set of scrubs I had purchased, tags intact, never worn,…read moreand I had the receipt with me and even the bag I purchased them in. I went into letting them know that I had paid with Apple Pay, and I asked how the returns work for that, and it was insane from there. The girl training in the front was very kind and patient. However when she called the assistant manager for help, the assistant manager was giving me some weird looks like she was annoyed and or suspicious or something. I asked if there was an alternative in refunding my money, like if she could do cash. I asked if she could seek further info on a return for Apple Pay, she was very very annoyed. She told me there was nothing they could do and I had to plead with her and ask her to pls call someone above her to ask for details as I was leaving the city of Fort Worth to Houston and i am a paramedic (don't wear scrubs) so store credit was not of use for me. I wanted to make sure the money would be refunded into. Y bank account. It was like pulling teeth, she refused to give me the number to corporate, she refused initially to contact someone above her before she actually did. She refused to give me her name, she told me that " I needed to learn to listen", and she ignored me when I asked for her name, and she refused to give it to me. I want to note.. that there is nothing wrong with not knowing how to do something, but being in a leader position, you would think that she would know to call the next person in the chain of command to ask for further help/guidance. She made it such a complicated process, and had such a bad attitude the entire time, it felt like high school and clearly a bad example to the trainee and also very unprofessional. Never going to this location if I ever need scrubs again.

I'm shocked about my experience at this store. When I walked in she asked if I needed any help. I…read moresaid no because I wanted to browse around and see if I like the selection and I noticed my size was limited. When I walked up to the counter to ask her if she could help me find my size she said that's why I asked you when you walked in. I told her I needed extra small petite she handed me a black pair and I asked if she had brighter colors like pink or purple. Then she said Well you should've started with that and we don't have that here!!!! Very rude I didn't catch her name but she was wearing green glasses I believe. I wouldn't recommend coming here it was very uncomfortable.

Mediocre at best. I had 8 dri fit athletic under armor t-shirts that needed numbers for a team. The…read morecustomer service was rushed, made me feel as tho I was not important and just another client. I wasn't able to communicate anything to the lady and felt rushed out the door. My shirts were ready in less than a day and they looked it. The numbers had finger prints, nail marks and creases on them, and had a very glossy and cheap appearance. I don't recommend coming here if you want quality work. I ended up paying double because I took the shirts to a higher quality place and they did a great job. I recommend going elsewhere if you want quality. For being open 20 plus years I'm really not impressed.

Horrible customer service, no communication. I finally just picked up my jacket and went somewhere…read moreelse. I wish it would have worked out, they are really close to home.

Had no idea 5.11+ had a store front!! They opened in November and have a super clean store woth…read moreplenty of options to choose from. Polos for men start around $40 and the quality is amazing. Check out the women's section for bags or get a bag of Black Rifle coffee (~$15).

5.11 Tactical I had…read moreno idea any place existed like this. I'm not in law enforcement or any of the public emergency services, but if I was, I would be shopping here all the time. There is no shortage of tactical clothing that will make work in the field a lot easier. The selection of clothing is for male and female, and the clothing is very well made, too. Plus, there is a nice selection of boots in the back for both sexes. What I thought was unique was the caps that featured a Velcro loop circle on the front, and you could buy a variety of different patches with Velcro on the back in order to place on the cap you choose. This way you can buy one hat and several interchangeable patches. Pretty nifty! A plus is that they also sell Black Rifle Coffee! WooHoo! The people on the sales floor were happy and helpful, too. They seemed to like their job, which equates to a good company in my opinion. So, all you FBI, police, fire, EMT, and other peeps like that, what are you waiting for? This store is open and ready for you! And, for any wannabes, it's open for you, too. Your money is good there.

Very good selection with excellent customer service. Prices are a little high and the location is…read moresketchy with the homeless shelters directly across the street.

Honestly a great place to go to grab uniform items. Their sales staff was super attentive and…read morehelped me find everything I need. He was truest knowledgeable on what I was purchasing and what gear I truly wanted. Great service to law enforcement/ Security personnel.