Academic Travel Services

1.0 (1 review)

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Open • 9:00 am - 5:00 pm

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Academic Travel Services - Travel Services Near Me - Hendersonville, North Carolina

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Anonymous A.

10 years ago

Planning a trip to Disney World for my daughter's dance team through this travel service was a disaster. My biggest complaint was their absolute refusal to offer us any documentation whatsoever. many of the families simply wanted a receipt for all the payments we had made. They absolutely refused. I called their office to verify that they had received my check. the woman on the other line would not even confirm that my payment had been received. They wouldn't even give us a confirmation number for our lodging until a week or two before the trip. We needed it in order to reserve character dining and fast passes. Since we got the confirmation numbers so late, we missed out on the reserving the most popular experiences. Throughout the trip, we realized that our girls were entitled to some perks through the Disney Dance program that they never received. So some of the parents asked again about getting receipts and a breakdown of our costs. Again, they refused and told us that it was our studio director's responsibility to issue receipts. But we did not pay her. We made the checks out to ATS! The planning process was so stressful that it caused a lot of friction at our studio. Some families left the studio because they felt the owner could not be trusted to be responsible with our money since she had hired ATS. It was a very bizarre experience. read more

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More info about Academic Travel Services

795 Mountain Rd
Hendersonville, NC 28791
Directions
(828) 692-7733
Call Now
Visit Website
http://academictravelservices.com

Hours

What time does Academic Travel Services open?

Academic Travel Services opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Academic Travel Services close?

Academic Travel Services closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Academic Travel Services is closed on Saturday and Sunday.

Mon-Fri 9:00 AM - 5:00 PMSat-Sun Closed

Other Amenities

Does Academic Travel Services have free WiFi?

Yes, Academic Travel Services has free WiFi.

From the Business

Specialties

Academic Travel Services is not a typical travel provider as we specializes in planning educational and performance based student group travel to most major destinations within the United States, Canada, and Western Europe.

History

Established in 1995.

Academic Travel Services was born in 1995 as a dream of former educators who wanted to promote affordable, educational, and fun tours for school groups. After almost 24 years, 8,000 trips, over 300,000 participants, and millions of lasting memories, Academic Travel Services is recognized as a leader in the student travel industry both in experience and integrity.

Meet the Business Owner: Greg S.

Greg has over 35 years' experience working with young people. For the first ten years he was a high school classroom teacher, coach, and class sponsor and for last 26 years he has worked as a group travel planner working primarily with student groups of all types. Greg is recognized as a leader in the travel industry having served for six years in leadership positions both as a Board of Director and as President of the Student and Youth Travel Association (SYTA) as well as serving on the Board of Directors of the prestigious American Bus Association (ABA). He holds professional certifications of CTP from the National Tour Association (NTA), CSTP from SYTA, and CTIS from ABA.

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Nestled in the Smokey Mountains, with tons to do rain or shine. When you walk into your cabin…read moreyou'll immediately feel like you've arrived at your home away from home. The staff at Brightwaters are very welcoming. I asked to see some of the other (unoccupied) cabins if possible (for our next visit with friends) & Elisabeth (one of the owners) was happy to give us a tour. Each cabin is decorated so beautifully & all are immaculately clean. Highly recommend! We'll definitely visit again. Wifi, cable tv, games, DVD player too!

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Valerie N.

7 years ago

We have used ATS for over 7 years for our Math and Science Trips to Disney World. They are fabulous and every trip has been wonderful. They make sure everything is taken care of so you and the students can enjoy the trip. I would highly recommend they. Every person we have worked with is wonderful. My students love James and are always upset when he has to leave our group. The review below did not understand how things worked. We always provide receipts to the parents when they send in their payments. All payments go in on one payment sheet. You do not get confirmation numbers for resort until you are paid in full and WDW releases them to ATS. We have always paid way in advance so that we have that information 60 days prior so we can pick fast passes for the students. I think there was confusion on how things work for the other review. It is sad it did not work for them. They are one of Disney's largest Academic Travel provider. We had our seats on a flight get messed up and we could not fly out as planned on our return flight during spring break. The owner personally paid to put all of us up in a beautiful new hotel with suites. He purchased the food and an apple TV to show movies to the students. He also gave us spending money for the trip home. He offered to take them to Universal studios because we could not get flights for a few days. He went over and above what I would have expected. read more

Rochelle K.

7 years ago

We have used Academic Travel Services for the past 4 years to plan our 9th grade school trip to New York. Every year we have had excellent planning and service at a great value. When I email, I have an immediate reply back. One year the weather was terrible and we were hotel-bound. Our agent flew to New York to check on us and make sure our group was okay. On another trip, the airline we flew on had an unexpected delay which caused us to miss our connecting flight. I sent a text message to our ATS agent who immediately switched our flights and our whole group was given free meal vouchers at our connecting airport. I have always felt that my group was one hundred percent safe on the trip and was in constant contact with ATS agents the duration of the trip with any concerns. Our tour guide was top notch and so was the driver of our motor coach. We will continue to use Academic Travel Services for every school trip and highly recommend their services. read more

Academic Travel Services - travelservices - Updated July 2026

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