As the first reviewer of Limo Zen (limousine service), I'm pleased to report that my experience was…read moreabsolutely great. My wife and I attended a wedding this past weekend (9/17/16) at The Cliffs at Glassy. We live in Tryon, NC and didn't want to drive there for the wedding and back after the reception. In addition, we had never been to The Cliffs and were not sure where it was and how to navigate the winding road leading up to the resort. Having Limo Zen in the area was a blessing. We easily set up the reservation online and received a prompt reply from Heather confirming everything. A few days before the event she sent me the driver's name (Joe P.) and his contact number. On the day of the event I called Heather to confirm everything (because I'm a little OCD about plans and schedules). She confirmed that Joe would pick us up at 3:15 PM. At 3:10 PM he pulled into our driveway. PERFECT timing! The vehicle assigned to us that evening was a new black Cadillac Escalade. Joe has the AC set low (it was a hot day) and bottles of water for us. He was a delight to have a driver. Joe, we learned is a recent transplant to the area from Upstate NY so my wife and I (both native Tar Heels) had a lot of fun talking with him. Although only in the area a short while, Joe knew exactly where we going and the shortest route to take. We arrived right on time. After a beautiful wedding and wonderful reception, Joe picked us up at 9:30 PM (again perfect timing). We have used UBER, limo services and executive cars a lot when traveling in large cities and we can say Limo Zen (including Heather and Joe) are as good as any big city transportation service. I hope Limo Zen has a long and prosperous future in the WNC & Upstate SC area because we really need top level transportation services. Thanks Limo Zen. I'm sure we'll be using you again.

Definitely a repeat on our list. Limo Zen provided us with much professionalism, made us feel…read morecomfortable and everything went smooth, from our initial contact to booking to the end. I can't wait to book our next wine tour in NC. I recommend this service to anyone looking for transportation in the area. I've actually referred many friends and they loved it too!

This company has been a class act from our initial inquiry though the booking process to the two…read moredays we spent with our driver exploring the area and following his recommendations to visit some beautiful sights. I whole heartedly recommend these guys for your driving needs.

Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Exceptional service for an early morning airport pickup. Super clean and comfortable car. Amazing…read moredriver who made our trip a success!

Great crew loved the ride and destinations!!!! Experience peopleread more

We loved this service for my sister's bach weekend! Super clean and let us be girls!!read more

Our transportation was perfectly executed to every detail, timing and convenience. Well done.read more

Fantastic drivers, quick service, everything we needed for my bachelorette!!!! They were so…read moreattentive to make sure me and my girls were taken care of. And the sprinter van was SO fun!!!!! Highly recommend!

I was originally told that all the limo companies in and around the Asheville area were terrible…read more Well, I'm here to tell you different. Elite was EXACTLY what I had hoped for and more. We used them for my parents 50th wedding anniversary celebration to take us from a mountain house in Brevard to downtown Brevard and back. We reserved the stretched Hummer limo, and despite the steep terrain, John, our driver got us around with no problem. He stopped, and took picture of our entire group at an overlook and made everything top notch. I would highly suggest them for your next event.

Wish I could say better things but our experience booking was such a problem that we didn't even…read moremove forward. We asked for a quote through their website, in writing, as they ask and our info was entered correctly. When they sent us a quote it ended up being for the wrong date (on the heels of originally quoting the wrong vehicle). When we ultimately uncovered that the quote was for the wrong day, they told us the vehicle we wanted was gone and the only solution was a bus. If they had simply honored their quote for the other vehicle (we asked) we would have been happy, but they insisted that bc we were getting a bigger bus, they had to increase the price (75% higher than the quote). They get 1 star instead of zero because at least management had the decency to call me to talk it through and offer a small discount, but ultimately that's the only positive. Our biggest frustration is that their quotes state very clearly that they are good for 48 hours. We called to reserve within that timeframe, yet we were told that while the price holds, their ability to deliver the car does not. What use is holding a price on a good or service you don't intend to deliver?

I scheduled Atchison to pickup my 78 year old mother at her home in Spartanburg on 11/21/2022 and…read moretake her to the airport. They were incredibly professional, arrived on time, helped her with her luggage, and drove her comfortably to the airport. The driver was a lady named Paula who Mom really liked. She also stated that there was a "sweet young man" with her that was training. Paula also picked her up from her return flight and drove her safely home. I live hundreds of miles away and it is very reassuring that my mother was so well cared for during her travels. I will certainly book Atchison for future transport needs for my mother.

As a professional event planner in the industry for over 20 years, this was by far the worst…read moretransportation company I have ever worked with. Late, rude and incompetent drivers among many other things. I do not recommend this company.