I have purchased my daughter a total of three formals in junior high and seven formals in high school and it is very bittersweet for me that this is where I bought her final dress... The is not one the nicer stores on Santee Alley but we made one last attempt in here and my daughter found her senior prom dress. The dress is not extremely well made but for something that she will wear only one time it was fine for $169 cash, no tax. read more

Acapulco Dreams - Beautiful periwinkle senior prom dress ~ - Fashion Near Me - Los Angeles, California

This gem is a secret. They have two lines of clothes they offer and their dresses are gorgeous. The owner is very sweet and gives you room to breathe and advice. Purchase my dress for my wedding reception, not your traditional type is dress, but has beautiful beading. Brining my girls with me. read more

Acapulco Dreams - Beautiful beaded apricot color dress. - Fashion Near Me - Los Angeles, California

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If it were possible I give this place no stars. Where to begin the place is small and they were busy when we went in. We were not helped by anyone and when inquired to give us help even received attitude for asking. read more

Came here LOVED IT girls were GREAT & WOC very sweet and helpful, the dresses were beautiful and fairly priced. 10/10 would recommend

I don't understand why people are not happy with the customer service or the store. It is a small store but amazing full of beautiful dresses in great quality with a good price. This is honestly a hidden gem. I am so happy i have came here a few times and keep getting beautiful dresses read more

This was the first store we stopped at looking for a prom dress, they asked me what style I was looking for and they both looked and pulled dresses for me. They were very attentive, kind, and helpful. They have a wide selection of styles, colors, and sizes. I tried on a dress and wasn't sure if I wanted to pull the trigger yet, so we went to a few other stores but i seriously could not find anything else I liked. We went back and she let me try on the dresses again, and I know a lot of other shops won't let you do that. She offered us a good price. Costumer service was great. Definitely recommend. read more

Was here about ten minutes ago looking for a prom dress for my cousin and the woman here was so rude. As we went into the fitting room she made. Comment saying "oh you know that's a junior size right " and when we were zipping it up she kept saying "oh it won't work if it breaks she will have to buy it" I could not stand her shitty attitude so no we did not buy a dress there but we did however find a much better dress at a much better place with a warm welcome and charming personalities. Do yourself a favor and don't come here. read more

Visited Acapulco after spending a couple of hours in all the other dress shops on Santee. The other shops were crowded and difficult to find dresses. Acapulco was quiet in comparison. We were helped by Lupe who was really helpful and not at all pushy. The owner was also very sweet. My daughter found her dream dress for prom. Once purchased the owner again told my daughter how beautiful she looked. Was really a pleasant experience. read more

We came here on Sunday (4/19/15) to find a prom dress for my little sister. The staff was very helpful even though they were quite busy when we came in. Their dresses were organized by size and that made the looking much easier (we had just spent an hour at the other stores which had no rhyme or reason to the madness) My sister tried on various dresses that were all beautiful, but we found one that was perfect. Once we started the transaction the owner or manager was quick and efficient getting our dress bagged up and got us on our way. We wanted to say thank you again! read more

Will not recommend nor return to this place. Customer service? Try customer followers and pushy rude lady who listens to your conversations until they turn -- and when she hears you doubt or question??? She interrupts and challenges you. We just got back from this place and I am still so upset I purchased a dress for my daughter. I didn't want to put ANY MONEY INTO THIS LADY'S BUSINESS...but my daughter found her formal dress here (of all places, just my luck) Asked for a receipt and was told no - she'd have to charge me tax. Got home? The damn dress is almost an inch shorter on one side. Buyer beWARE - better yet, buyer turn and run. read more

This store is absolutely terrible. I went here to look for prom dresses and it was horrible. Firstly, the ladies are extremely rude and have bad attitudes. I came into the store just looking around and got ready to try a few on and the employee grabbed it and said " are you sure this will fit you sweetie?" ! I knew that I was already a size 10 in dresses and knew it would fit and the lady said " Tell me if those fit or not cause you may need a bigger size". I grew up depressed about my weight and just lost a lot of weight and so hearing this from one of the employees made me so upset. But I was determined to try on this dress because it was so cute. One of my dresses although were a size 6 and the lady immediately grabbed it and said " honey this will never fit you, it's going to stretch and rip" . So she said she would take it out and grab a bigger size, but she never came back with it. Another thing was that their dressing rooms are terrible. Their 4 "rooms" have curtains that barely cover the rooms and you can still manage to see inside them from the outside. Also the ladies were completely stupid about entering a woman's "room" without asking. A minute after I entered the room the lady just popped her head inside and saw me half undressed and was like " oh sorry sweetie I thought you were done with the room" . Obviously this woman doesn't understand how long it takes to put on 3 prom dresses. Not even 20 seconds later she pops her head in again and said " oh sorry again". And after another minute the lady finally pops her head in one more time and it completely pissed me off! After trying on the dresses, I finally found one that I liked. And when I told the lady I wanted this dress, she ripped it out of my hand and rushed to the front of the store and placed it onto a rack. The dress was originally $189 and usually stores already add the tax onto the dress, but they did not so I ended up paying $206 including tax. Which I believe is utter bullshit. This store obviously only cares about making quick and easy money and doesn't take into consideration the feelings of the women that try on stuff their. If I could talk to their manager it would be that, they need to get their shit together and at least try and act professional. And maybe while your at it, fire your useless employees that are completely rude or at least teach them some manners. read more

The best value for the money for exquisite unique dresses. They have been there for a while and I always check them out when I come to down town. I always find a couple of amazing dresses for myself or my daughters. Sometimes they have items from their national catalog for a fraction of the price. Must check it out frequently as they bring things in all the time.Highly recommend the store. read more

No stars really from my behalf. Their customer service is non existent. I took my sister and her two friends to try on prom dresses. Be prepared to wait in line to try on garments. Their 4 dressing rooms are crowded. One or the ladies there was assisting with the dressing rooms. One of my girls was in line wanting to try 3 dresses on. This woman asks if she's trying them on. My girl says yes. She replies without a pause. They're not gonna fit you. Um..... Awkward but really?! I told my girl you try them on despise what the lady said. This lady is only there to show you to a curtain room not to style the clients. How dare she? Yeah she was plus size. So what?! For a 30 year looking woman to tell this to a 17 year old how dare she? This to me was unacceptable. I told the woman who seemed to own the place when she checked out one of the dresses my sister purchased. She agreed with me but gave me the excuse that they have a reason to say this. Its called unecessary opinions. She said people try on their garments and tear them. I told her it may be a quality issue then or she may want to consider carrying bigger sizes. My sister really liked the dress so she decided to purchase it. But had it been me, I would have not given them my business. read more

After visiting one store on Santee Ave and being treated rudely I wasn't very enthusiastic about checking other stores. Then we went in to Acapulco Dreams. The owner was so helpful, friendly and encouraging. My daughter found her perfect wedding dress in 20 minutes. I would go back to this store in a heartbeat! read more

Thought this place was going to be our final stop for a dress. My daughter found 2 dresses she liked but they did not have one of them in her size so the sales Lady promised us she could get it from the warehouse the next day and have it shipped to us. So we gave her the money for the dress. She then has someone other than herself call us the following day and tell us they didnt have the dress and offer us a different size. Why would I want a different size? My daughter needed a size 4 so that's what I want. So she says she will send us a refund check. We wait and a week goes by and we receive nothing. I call her and she says the owner was on vacation and she just put the check in the mail that day. Ok another week goes by and still nothing. I call again and she says why would I keep your money I have thousands of dollars in inventory. So I tell her it's not even her shop and it's not her inventory. That is was going to drive back over there to get my cash. The owner calls me and apologizes and says he will make sure we get our money and admitted to Barley sending a check. Days pass again and still nothing so my husband got involved. Finally a day later we receive a check by ups. I will not be returning to this place and be careful not to be scammed by these people. read more