I'm replying to Craig's reply to my review. He was on vacation, and I left messages for him to…read morecancel the contract... he decided to finally contact me after two weeks. When it was supposedly too late for a full refund. By then, he said he would cancel minus a fee... he did nothing to warrant $700. BBB should investigate.

We recently had our basement waterproofed and mold testing done. Craig and his crew did a great…read morejob from the beginning of our 1st meeting until completion of the work.

I scheduled for a consult and quote, Tony was a no show and did not respond to my text 15 minutes…read moreafter the appointment time.

Since I bought my house I've wanted to do something about my backyard. There was a concrete pad…read morebehind my house but it was very unlevel, the concrete was busted up and the drainage situation was bad. I'd heard several good things about Custom Stoneworks and Design from my neighbors so I got in touch with Tony, the company's owner, and he came over to my place to come up with a plan and work up a cost estimate. After seeing my situation and discussing what I was looking for Tony got back to me fairly quickly with a price for the job. The cost was reasonable, but construction work had to wait a few weeks because he had a backlog of projects. Once the job was done I was extremely happy with the results. My backyard looks great and as far as I can tell no corners were cut and there was no sloppy work. There were a few minor unexpected issues with a drainage pipe but those were easily dealt with. The work did take longer than originally estimated (what was supposed to be a one day job turned into 2 & 1/2) but all I had to do was unlock my back gate before I left for work in the morning so the delay didn't really impact me. Another thing I was happy about was that Tony seemed to be familiar with the challenges of working on small city rowhouses. There's no convenient place to park a truck near my house and the only access to my backyard is through a narrow walkway. None of those were a problem although I'm sure it made life harder for the guys doing the work.

My Mom got her kitchen floor replaced and it looks like a new kitchen. We went into the store and…read moreChris was very helpful and to the point and showed us the tiles & left us to pick one we liked. He was professional and a pleasure to work with. We were given a price and the contract was signed that same day! The agent came the next week to measure her floor for the exact measurements and once Chris had the info he called back & the price did change by about $1k but still an excellent price! She put a deposit down when we first went there then paid the rest of invoice when they scheduled the installation. We don't know time frames for ordering products but it took over a month before she got another call to schedule the install. The installers came yesterday & were very professional & did a good job. They even matched up the molding coming into the kitchen & around cabinets and walls and it was perfect. It did take all day but overall great work and again the floor looks amazing.

Larry K. July 2025 We recently went to Jim Boyd's…read moreCarpet and Rug Outlet in Timonium to purchase a couple of area rugs. From the moment we entered the building, we were very impressed with the professionalism of the staff. The sales person LaVerne, and her manager Larry were both knowledgeable of their products and worked with us to find exactly what we needed. We are completely satisfied with our experience and will highly recommend them.

Great experience. Rick was friendly and knew exactly what to direct me to. Had carpet installed…read moreon my stairs to keep dog from slipping. Would use them again 100%

Worked with Mike at Priceless Carpets. He was extremely helpful with picking the right floor for…read moreour needs and our entire home. Also did an awesome job with our family room rug, front door rug and matching stair runner. His team of installers were friendly, polite and did amazing work. Mike paid attention to every last detail even staining the molding to match our kitchen cabinets!!!! HIGHLY RECOMMEND Mike and his team at Priceless Carpet!!!

I want to take this opportunity to show my appreciation and satisfaction with the performance of…read moreEaze Restoration. I had several projects that required professional service. The first project was a demolition of a bathroom and installation of an outdoor bathroom door. Eaze was able to complete this task in an inexpensive and quick turn around. The second project was to remove insulation, remove & replace floor joist, and install "new" insulation underneath the house crawl space. Again, terrific turn around and excellent workmanship. Highly recommend them. Chris Langeluttig

My home was damaged in a wind storm. Ron is absolutely the best contractor I've ever dealt with!…read moreHis crew, very friendly and professional. He went, in my opinion, above and beyond. It shows in the finished product. My house looks brand new, I am thrilled! I could go on and on, they are wonderful.

I would recommend the Bath Doctor to anyone for bathroom remodeling in Baltimore County. Scott and…read moreKaren are kind, patient, and diligent in making each detail of your bathroom look just right! Tons of design options, fast, and affordable. Thanks for your help.

It's now been about a year since Scott and Karen did my beautiful tub to shower conversion. It…read morestill looks brand new! Many thanks to Bath Doctor for taking such good care of me (twice-years ago they also did a tub liner and surround for me). I would happily recommend them to anyone who's looking for an affordable, wonderful new bathroom. Thanks again, Karen and Scott!

While searching for a company to fix my roof leak after a storm I chose Aero from a list of 2…read moreproposals. I needed the job done fast since I was heading out of town. They were the lowest bid but the red flag should have came when I felt I could smell alcohol on Bob. Maybe it was mouthwash... at 1st the communication was great but once the job was completed but my leak was still not fixed I became a second thought, there was always another job. The owner TJ was actually helpful and professional he did get someone out right away but sadly the leak took 3 more attempts to repair. This went on for over a month... My bill was $1200 but if the repair couldn't be fixed after the 1st attempt $400 would go to a new contract for a full roof replacement of around $8000. I would have been a fool to sign a new contract. Sadly a crew was dispatched a 4th time and thank God one of my security cameras saw their 25ft ladder fall and damage my wife's car. It was like pulling teeth to get my roof fixed and the insurance information to file a claim. One of the supervisors Ricardo came out and he was very apologetic and not only did he repair my roof he produced the information needed for my claim. We need our small and local businesses to succeed and hopefully they will but when it came to my experience with Bob there was no consistency or any level of comfort. As hard working paying customers people deserve more, therefore I would not recommend Aero or use them once I need a roof replacement. Maybe you'll have better luck but your research

My house was built in 1925 and needed a much overdue replacement of the old main roof, the roofs…read moreover the wrap around front porch and the scullery kitchen on the back, plus replacement of the facia, soffits, and gutters. Basically the whole top of the house. The owner TJ gave me a really good price relative to other estimates. The work was done in stages. It took 6 days but each day they completely cleaned up, and it was not easy because of camellias and azaleas growing against the house. They covered the bushes to protect them. When the job was done, I had an issue or two, as I am kinda picky, but I went ahead and paid my balance and hoped they would come back. They did and fixed everything to my total satisfaction. A really good job and very reasonable for the amount of work. I will be going back for more renovations as I can afford.

They have done windows and siding for us. The windows were first. It took forever for the windows…read moreto arrive because of an ordering snafu. The windows arrived, and when unloading the bow window (which was quite heavy and large), they almost dropped it, and put a small dent in the bottom edge, it isn't fixable. Nothing that interferes with the structural integrity of the window, but it is noticeable if you look right at it. When installing the bow window, they damaged some of the stone wall it rested on. In fairness, the stone had some minor damage before they did anything, but after the window was installed, it had to be repaired. We had to get another company to fix the stonework before the siding could be finished. Excel put in a new sliding patio door, but had the wrong hardware for the door and lock (said it was an order snafu), so we had to wait another two weeks for that. The siding crew were going along fine until one of them managed to cut his hand wide open, necessitating an immediate trip to the ER. After all the stonework was finished, after some prodding, they came back and finished everything. The owner made an adjustment on our bill because of all the delays, which was appreciated. Everything (aside from the dent)looks ok. Today, we found metal scrap pieces and a box of nails in the side yard, and about 1/2 a box sprinkled through the grass in the side yard, and that was just what we could find ourselves. The owner is coming over this afternoon with a magnet to sweep the yard. This should have been done the last day of the job. Unprofessional to say the least, and I'm tired of the excuses. If you want to babysit grown men, hire this bunch. They do ok work, but take forever, and it's one thing after another, excuse after excuse. Just think about how high your bs tolerance is, and hire accordingly. Knowing what I do now, I would have chosen differently.

Be sure to check the work these guys do to ensure it's done in accordance with the contract you…read morehave with them. I paid them a significant amount of money to install siding, with the bulk of the cost covering installation of furring strips to which they were supposed to nail the siding. Upon close examination of the work once completed, I discovered they had nailed the siding straight into the side of my house (instead of installing furring strips). In skipping the furring strip step (for which I had paid), they materially changed the terms of the contract without clearing the change with the homeowner and saved themselves two days of labor in an effort to maximize profits, quality be damned. Excel Remodeling's actions were dishonest, and as the owner of the company admitted in the aftermath, a poor business decision. He explained to me that they weren't trying to pull one over on me, but that his foreman had made this business decision and informed the owner two days into what was supposed to be a four day job. Nonetheless, the owner never bothered to mention this important fact to me at any point after he was informed of this change, so judge for yourself. To be fair, once Excel Remodeling was caught skipping steps in their work, the company did return to my home, took every piece of siding down, installed the furring strips they were contractually obligated to install in the first place, and reinstalled the siding. They did this without trouble, quickly, and the owner was quite apologetic. Regardless, "Caveat Emptor," as the saying goes.