Recovering at home from total knee replacement was much easier because of their compassion,…read morepatience, and genuine kindness. I am so grateful to my team, Sherilyn, Haley, Kris, Amanda, and Kate. They took the time to listen to my concerns, and encouraged me every step of the way. I can't thank them enough for everything they did for me, and I would highly recommend them to anyone in need of home healthcare. Thank you

I'm a retired physician, a former quality assurance board member at a Silicon Valley hospital…read more The care I received from my team ( RN Scott , OT Emerald, PT Anita and Amanda from Social Services) more than met my high standards. Their competence, knowledge, compassion and great listening skills is why I believe UC Davis has partnered with them as their affiliate Home Care Agency. Communication skills, patience and experience with homebound patients is different from health care providers in an outpatient or hospital setting. They definitely have that from years of experience in home care. Thank you to this team and the owner of American River Health Care for his insight and providing extra much needed services for free that are not provided by insurance. You have set the bar high! P.S. It's important for NEW home care patients to understand that home care professionals are unable to stick to a specific appointment time frame due to travel time and the importance of judging when the patient is physically and mentally ready before leaving for their next patient.

My dad had to stay here for a couple of weeks for rehab and I didn't think much of them at first,…read morebut looking back now I think highly of this place. They were very accommodating. My mom stayed here most nights and I bought her a reclining foldable chair and they did not complain. Facility is also super clean and does not have a funny smell. I work EMS so I've been to a few SNF and this one seems to be the best. Wooden floors = no lingering smell = easy to clean. Bathroom is clean. The staff at first took a couple of days to adjust to my dad's medications, they forgot to give him his eye drops etc but after a while they were on it. They also gave me a sandwich and beverages which was very much appreciated as I visited my dad for 4-6 hours. There were also times where I stayed past the suggested visiting hours and never got a hard time from them about it. My only complaint would be the parking. It is tiny and when it's full it could be hard to find parking on the street. But honestly most residents here never really got visited as often as I did with my dad so it wasn't a huge issue. I'd like to thank the Filipino staff that took care of my dad as well as the rest of the staff including the physical therapists. They are great and this is a great facility, highly recommend. -Craft family

A decent place until they harass you to leave even if you are not ready, even if you have no place…read moreto go. Money always comes first!

the staff and personnel are wonderful. 90% of the time food was inedible (in skilled nursing) and…read morenow that my mother is discharged, no one will answer the phone and we are unable to get the medical equipment they prescribed.

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

My mother-in-law was admitted here following an ER visit at Kaiser for recovery from a UTI, as she…read morewas experiencing instability with walking. The staff took excellent care of her--carefully monitoring her condition, administering medications, and supporting her recovery. Notably, she did not experience any falls during her stay, which was a significant relief given that she had fallen on her very first day at a previous skilled nursing facility. The reason I am giving four stars instead of five is due to a lack of communication after admission. Neither my husband nor I were contacted regarding her condition, diagnosis, care plan, goals, or discharge planning. It wasn't until I visited the facility in person four days later and requested to speak with someone that we received this information. My mother-in-law did mention that the care environment felt very constant, saying, "They never leave you alone--up at 5:30 for medications, bright lights, no privacy." However, I reassured her that the staff was being attentive and doing their job to support her recovery. By the fourth day, her infection had cleared, and she had regained independence in getting to and from the bathroom without incontinence issues. According to the discharge planner, she was also able to walk 175 feet with a walker under supervision. Special recognition goes to Sondra, the discharge planner, who was incredibly efficient. She coordinated the physician's discharge orders, medication reconciliation, and completed the necessary 602 forms for her return to assisted living--all by 2:55 PM on the same day I met her. We arranged private medical transportation, and my mother-in-law was comfortably settled back into her own bed by 6:15 PM that evening. Overall, we are grateful for the quality of care she received, with the main area for improvement being communication with family members.

Doctors: Decent Nurses: Most kind and generous…read more CNAs: Can't be hit or miss with care and compassion. Front desk: Kind and helpful Dietary: Was decent a few years ago

My mother has been living in Gramercy assisted living memory care (Tudor house) for a couple of…read moreyears now and I'm still currently happy with the care she receives. Located in Sacramento. The staff has been awesome! I still have zero complaints. I want to give thanks to the new administrator, Toni Jones for making some positive changes. One of the changes made was the parking situation. I work around the corner, and I see my mom every day on my break. In the past I would drive around trying to find a place to park and it would take up some of the time that I could be spending with my mom. Not anymore! The change that was made is the staff park elsewhere. Now visitors can find parking. Parking is no longer an issue. On 5/24, Toni had arranged a "pink and purple candlelight dinner" for the residents and their family members. It was amazing! The food was so good I had thought it was catered in. The dinner was made from their main kitchen. A lot of smiles that evening. What a thoughtful/meaningful event for the residence and their family. Attached are some pictures.

Unfortunately, my parents spent many painful years living in sad, unsafe & neglectful facilities…read morenearby. After my father's death, I struggled to find a safer home for my mother. Right when it seemed impossible, a few in home support nurses recommended Gramercy Court, saying it is the home to their happiest & best cared for patients. By the grace of god, as soon as I inquired, a room became available for my mother. In disbelief we moved her into a lovely, private room with her own bathroom. She instantly made new friends with both residents & staff. She'd text me all day about the excellent food & would video call me every night smiling, in tears over how much she felt cared for. Admin Toni Jones is warm, present, supportive and professional at every turn, and has truly created a home like environment at Gramercy Court with the highest standard of care. A big thank you to her staff, especially head nurse Joanne, who love & advocate for residents like they are family. Gramercy Court has been a safe haven for my mother & one of the biggest blessings of our lives! My family and I highly recommend.

At Advanced Health Care I was subjected to entirely arbitrary fluid restrictions by their doctor…read more When I tried to appeal to their doctor I was not listened to. I am fed up with doctors that think they can boss their patients around! When he works for Advanced he doesn't represent Sutter. He just happens to work for Sutter and Advanced. The real truth emerges. As a result of the fluid restrictions and simply awful food I lost a significant amount of weight. At Sutter Roseville Medical Center, the 2nd rehab facility I resided in and the assisted living facility I currently live at I was never subjected to fluid restrictions! On 7/10/26 I received an completely unwanted phone call from the administrator of this dump of a facility! That's the reason for the 1-star rating. Case closed forever.

I highly recommend this facility. The care quality and the dedication of the entire staff is…read morephenomenal. Right when you walk in, it's so inviting, honestly made me feel like I wanted to stay over night. It's a friendly, professional clean and safe place to leave your loved ones They are in good hands I had no worries of how she was going to be cared for, that' was one less worry for the entire family . A special thanks to Yolanda Dela Rosa who was very caring, attentive, and efficient. she made this whole transition from hospital to the recovery facility speedy and welcoming. my Mom and our family are so thankful. Thank you AHC

I visited this facility for placement of a friend and was pleased with what I observed. I was…read moregreeted right away by friendly and helpful staff. The facility was clean, bright and organized. The nurses and CNA's spoke kindly to residents and were busy providing care. My friend did not need to come here after all but if he does or anyone else I know, I will definitely recommend Bridgewood.

Wonderful acute therapy location! Caring staff, exceptional service! I'd recommend them for anyone…read morewho needs medical rehabilitation or acute care. Top notch!

They are great! Wish they had more staff. These poor folks are running around like crazy.read more

I am currently in this hell hole. Everyone is rude and non caring. They provided me with an air…read moremattress so that I would not get bed sores. The mattress did not have a fitted sheet. The flat sheet kept moving so my skin was getting irritated by the plastic mattress. I asked them to put a fitted sheet but was told a fitted sheet did not fit on the mattress. I suggested to her that they should purchase sheets to fit or tuck in a flat sheet. she turned and walked away from me. This place is full of rude employees, filthy and disorderly workmanship.

Impressed. We all…read moreknow the stereotypical negative reputations that go along with care at Skilled Nursing Facilities, but this place actually cares! My husband was transferred here from a rehab facility to receive rehabilitation for a below knee amputation. He was at deaths door, practically, when he was admitted. Incredibly weak, out of it, at times lethargic from the care he had just escaped from. At American River Center, it's lively, clean, the staff is exceptional, and above all the physical therapy has been the best my husband has received the whole year of this newly experienced amputation ordeal. Who ever oversees the management of this facility, my hats off to you! It smells GOOD in here, they take care with organizing the menu, they provide weekly newsletters with the menu to their patients, and you can make requests to the menu. They allow family or visitors to come and go. The staff is very friendly and very attentive. The facility is always being maintained whether it's inside or out. I really just don't have enough nice things to say about it here. By the time my husband was discharged he was able to walk with assistance of a rolling walker. Compared to when he arrived needing 3 people to help him out of the car, there was literally no need for help upon discharge. Physical therapy helped him reach his goals. I am so grateful as his caregiver! Above all, I felt comfortable knowing he was in good hands and never worried about his cared. This is saying alot for SNF's!!! I'd give more stars if I could, but 5 it is!! Thank you American River Center!

It's certainly better than the three others my husband was unfortunate enough to have to endure in…read morethe past six years, but there were problems with a bed that injured him needlessly, and the food on his diet was very lacking. There is a clear disconnect between the kitchen and the other staff at the moment but the rehab. staff is mostly very good and as they don't have long term care they do seem make a genuine effort in that area at least. I'd recommend using it if the need arises, and keeping a close eye on it while you do.

This place is not where you want to leave a loved one!! The staff doesn't pay attention to the…read morepatients ! I wouldn't take a dog here...

They don't deserve one star. Facility is old and in need of replacement. Bedding is worn. Staff is…read moreno response, my help light was on for 5 hours, I had to get up and go to the desk because I was in extreme pain and was denied help! If you value your love ones life, do not let them stay here!