Terrible customer service. Once I signed up, I quickly realized I should have been more careful in…read moreselecting my insurance partners. Left in the dust on a claim with absolutely no help from Monica at all. I'd gladly have paid even more to avoid this hassel.

I found Monica Poblete's agency online and I walked in and was given great customer service. They…read moreeven cancelled my old insurance so I wouldn't have to do it. I definitely recommend this office to all my family and friends looking for a better rate.

I had a very pleasant experience with Ms. Virtuous Edwards helping me obtain renters insurance for…read moremy 1st time Yaaaay!!! She was very delightful in her assistants​ and didn't keep me waiting. Ms. Edwards gave great conversation while still delivering great customer service. I recommend her for each person looking to receive all forms of insurance!!

Great company!! Very efficient and they provided many options. Truly a one stop shop if you are…read morelooking for a trustworthy agency where you can keep all of your business with one agent.

urchasing your first home can seem daunting initially however, bank south mortgage allowed my…read moreprocess to go a bit smoother than anticipated. I had the pleasure of working with Kristy Ragsdale who had some of the best customer service I've encountered while doing business. Although the process of new construction itself was frustrating, working with my lender was not. Kristy took the time to explain things throughly, underwriting went smooth despite the horror stories I've heard, and I was able to close on time with a great rate during a rough market. She even helped me to establish clear goals with my credit to get the best rate possible. I am forever grateful for working with Kristy and BSM.

Good auto insurance. Competitive prices. Jasmine is the best. She is what keeps me there and my…read moreother family members. Hopefully their looking after her to keep her. I dont want to change auto insurance.

These agents sound extremely helpful, but I want to warn you about the experience you'll have when…read moreyou need your insurance company most. The whole ordeal of processing a claim is more than a nightmare. I was hit in Atlanta by a Nationwide customer (I live in Marietta). Their client was found liable, but the company's customer experience and the lengths they go to nickel and dime you is insane. We tried to get ahold of our adjuster after the wreck. We never heard back and left two messages on his voicemail. He eventually called back, after 8 pm, and yelled at us for at least 15 minutes (I started timing it) because we left a second message after never hearing from him. After taking our statements he told us we had to move our car from the tow lot within 24 hours because Nationwide will charge you holding fees after three days. He then yelled at us again when we tried to clarify where the car needed to be towed. With no ability to get ahold of our adjuster, I set up to have the car towed from the lot (it was totaled and couldn't be driven). Nationwide hadn't looked at the car yet because they assigned it to someone on vacation and after much pressing and being literally yelled at with a raised voice for over 20 minutes, I found someone at Nationwide who said he'd help get the car looked at and towed to the Nationwide site. Long story short, over a week after our accident, the tow yard let us know that the car was being considered abandoned because Nationwide never showed up despite their promises (we were also told we were being charged). We also had to send our adjusters the police report and other things to facilitate the process because they weren't working on our claim. Basically, the company did everything in its power to delay looking at our only car and told us they wouldn't pay for rental expenses. We still have not been reimbursed for travel expenses from the accident home even though the Nationwide wreck line told us we would be if their client was found at fault. As you can imagine, the Uber cost was high coming out of Atlanta to Northern Georgia. So here we are, no car, paying for a rental even though they accepted liability. They use CCC which undervalues your car. For example, the comps they used had over 50k more miles than our car and didn't include our Special Edition features. When you try to send comps, they ignore them. We have been without a car for over a month, have been given prices for cars that don't match ours, and have been yelled at multiple times. Also, I've spent at least three hours per day for a month dealing with Nationwide representatives, only to get my property and health valued at next to nothing. You also have to work with them on Pacific Tine since they are all in AZ, meaning a lot of work time is eaten up. I am still struggling with health-related issues from the accident (which makes all the yelling even worse). Also, they don't accept Bluebook values. They don't accept similar cars unless they come from CCC, whose compatible vehicles aren't even on car lots - we called the lots to see if we could buy the cars. If you have special features, forget it. They are valued at nothing. We had less than 1k miles on brand new tires. We spent $700 and they offered us $25 because our tires were in exceptional condition. Good luck collecting fees for taxes or added value for things like AWD or special edition features because apparently it doesn't snow enough in Atlanta to make those valuable. Nationwide is not on your side. Use this insurance at your own risk. You won't be covered and they will undervalue your time, health and property.

Ric Frost runs this office and he is the best. I have worked with many insurance companie and…read moreagents and we have been very pleased with Nationwide and extremely happy with Ric as our agent. He is very buttoned up plus has a great sense of humor.

Have been working with the staff here for a number of years and have colleagues who use them as…read morewell. They are all great and Marilyn, Cliff, Angela and the staff are all excellent. They know what they are doing and since I have a fairly complicated return I trust them to handle things correctly. They have also always made good recommendations on other services, such as estate planning etc. Will continue to work with these folks and recommend them to anyone who values high quality, professional work.

They are friendly, proficient and smart. I handed over confetti and they handed back neatly…read morecompleted forms. And you can park in the shade and walk in.

Not helpful-did not want to take my business and did not offer any help when speaking with me in my…read moreexploratory call.

At first, Noreen seems so serious, like we would want any account to be about our fiscal health…read more However, if you goad her into it, she will show you a great sense of humor. When preparing our taxes every year, she is the most honest, fully documented, thorough accountant I've ever worked with. She's really efficient and will make sure you have everything that you legitimately have coming to you. My family has been going to her for at least the last 15 years. I highly recommend her for both personal and business tax work. A note: Like all CPAs, I think she has a sincere appreciation for people who keep all of their receipts in order and schedule meetings in January and February--instead of at the last minute.