I don't think this office has a clue about customer service. I'm thankful I never had a claim while…read moreI had them. When I sold my house in 2014, I gave the buyer their info. Every year for the last 10 YEARS they call and ask for her. I have explained numerous times, that they have the wrong phone number and I've repeatedly asked them to remove my number. Today when they called, I calmly explained that I had already told her last year and the year before and the year before that and the year before that that I sold my house and I am not the person they are looking for, nor do I have a policy with them. And she actually hung up on me! So I called her back... I asked her to have the agent call me or I was going to put a negative review tonight. Well here it is because I never received that call back. Is this the kind of company you want to ensure your home or auto? They don't even know who their clients are!

Excellent service monthly. Hit a deer and the claim was seamless. Would recommend this agency to…read moreanyone I know!

I would like to thank Letrice, I didn't get her last name but she was informative and kind. I was…read moreinvolved in a hit and run accident and no one stopped to help me or see if I was ok. At least 4 people saw the accident and not one person asked me if I was ok. Thank you Letrice you are awesome. Carolyn West

Best insurance agency ever! I always recommend everyone to them. They truly are so competitive and…read morethe service is always so pleasant. If you need a quote on Saturday they are there to be of service. Love them.

Ivan & Debbie have been taking great care of my Insurance needs for many years now. Very…read moreprofessional and courteous service. Debbie has always found the right policy at the best price for my requirements.

Had the pleasure of doing business with this gentleman. Outstanding.read more

Im not sure what happened, but I got completely gosted by Tom after contacting him for help in…read morefinding homeowners insurance that wouldnt ask me to cut down most of the trees in my yard. He was originally prompt in getting back to me when I contacted him on 08/26 and I provided him with the information he requested, but never got back to me. I reached out via voicemail on 08/29 and again via email on 09/04 but never heard back. Finally I reached out on 09/10 in hopes that I could get his opinion on if I would not be able to obtain insurance without cutting down my trees, or if it was possible to get Texas Fair Plan coverage, but couldnt even get a response. Absolutely terrible performance on the part of the Texas Insurance Broker.

Tommy is awesome. I needed to in sure a rental property in Texas and one of my friends that lives…read morethere referred me to him. From day one he was super friendly and easy to work with. We looked at quite a few options before I found what I wanted and the rate seems solid. If you need some assistance or even just need to get educated on what questions to ask about insurance, I highly recommend Tommy.

I needed a different auto insurance company because despite my low ins usage my former company was…read morecharging like a highway robber. I had previous great insurance customer swtvice wirh State Farm in a different state and when Statr Farm in Texas contacted me I was very happy with the insurance information and the cordiality I received from Dan Shomali in the office of Stephen Couvillon. Dan is very easy to work with. State Fatm offers reasonable rates and reliable coverage. If you need a new car insurance carrier contact Dan Shomali in Stephen's office!

Working with Gaye Gaston-Kilgore and Allison Desselle was a pleasure. They were always kind,…read moreattentive and had wonderful customer service. Steven on the other hand was very curt and short. When my daughter's car was stolen for the second time he had the audacity to ask me if I knew the people who stole it. I took offense to that and changed insurance. I do miss Gaye though. She is amazing to talk to.

They are brokers. They rip you off and give you the wrong policy. They dont listen and they don't…read morecommunicate to make clear. I got busted by the police. And I was paying for insurance and the whole time I wasn't insured. They won't give any money back. DONT NOT GET. DO NOT TALK TO THEM!!! They need to be out of business. I just learned that they also do business under different names. One is Breanna's. Please stay away from them

Horrible!!!!!!!communication is not a top priority. The agent told me the insurance company will…read moretake two deposits both going to my premium. Looked at my statement one from insurance and one from best buy insurance. Talked to Mike the owner and wasted an additional 1 hour of my life. So scammer? Yes! I work hard for my money. Now won't see it again.

If you don't buy all the EXTRA unnecessary insurance they will turn you away. Such a waste of time…read more Don't go here. Just wasted an hour of my day for Caleb to tell me to go online and apply and that he wasn't going to accept my business. I asked if it was because I didn't want to add on the extra insurance he flat out said yes because I'm not taking his "advice" to add accidental insurance, cancer preventative insurance, and life insurance. Wow!

From the owner: HealthMarkets is the largest health insurance brokerage in the country, we have access to all the…read moremajor health insurance companies. One thing we don't have is the scams, the discount cards or the Limited-benefits plans those are not insurance and I don't have them. You can get health insurance today. Call today for a free review of you personal options.

Our realtor referred us to Kevin at Benjamin-Fry Insurance and we have nothing but great things to…read moresay about him! Kevin was able to help us bundle our car insurance with our new homeowners insurance, and we saved a lot of money in the process. He also guided us every step of the way and made the process seamless. Homebuying/ moving can be stressful, so it was a huge relief to have this part of the process taken care of for us!

Worked with Kevin after our home premiums were increased drastically, and he was able to help us…read morewith new home + auto that helped us save significantly. He was excellent to work with, communicated well, and the process was painless. Would recommend Kevin and this group to anyone in need!