I don't think this office has a clue about customer service. I'm thankful I never had a claim while…read moreI had them. When I sold my house in 2014, I gave the buyer their info. Every year for the last 10 YEARS they call and ask for her. I have explained numerous times, that they have the wrong phone number and I've repeatedly asked them to remove my number. Today when they called, I calmly explained that I had already told her last year and the year before and the year before that and the year before that that I sold my house and I am not the person they are looking for, nor do I have a policy with them. And she actually hung up on me! So I called her back... I asked her to have the agent call me or I was going to put a negative review tonight. Well here it is because I never received that call back. Is this the kind of company you want to ensure your home or auto? They don't even know who their clients are!

Excellent service monthly. Hit a deer and the claim was seamless. Would recommend this agency to…read moreanyone I know!

Best insurance agency ever! I always recommend everyone to them. They truly are so competitive and…read morethe service is always so pleasant. If you need a quote on Saturday they are there to be of service. Love them.

We have usually done everything online in the past but am so HAPPY to have called and worked with…read moreLorena. She worked really hard to get us all the discounts available and ended up saving us thousands of dollars a year over what we were paying to the P company . She was super helpful and professional. Glad to be back with GEICO thanks to Lorena.

Ivan & Debbie have been taking great care of my Insurance needs for many years now. Very…read moreprofessional and courteous service. Debbie has always found the right policy at the best price for my requirements.

Had the pleasure of doing business with this gentleman. Outstanding.read more

Tommy is awesome. I needed to in sure a rental property in Texas and one of my friends that lives…read morethere referred me to him. From day one he was super friendly and easy to work with. We looked at quite a few options before I found what I wanted and the rate seems solid. If you need some assistance or even just need to get educated on what questions to ask about insurance, I highly recommend Tommy.

Im not sure what happened, but I got completely gosted by Tom after contacting him for help in…read morefinding homeowners insurance that wouldnt ask me to cut down most of the trees in my yard. He was originally prompt in getting back to me when I contacted him on 08/26 and I provided him with the information he requested, but never got back to me. I reached out via voicemail on 08/29 and again via email on 09/04 but never heard back. Finally I reached out on 09/10 in hopes that I could get his opinion on if I would not be able to obtain insurance without cutting down my trees, or if it was possible to get Texas Fair Plan coverage, but couldnt even get a response. Absolutely terrible performance on the part of the Texas Insurance Broker.

I needed a different auto insurance company because despite my low ins usage my former company was…read morecharging like a highway robber. I had previous great insurance customer swtvice wirh State Farm in a different state and when Statr Farm in Texas contacted me I was very happy with the insurance information and the cordiality I received from Dan Shomali in the office of Stephen Couvillon. Dan is very easy to work with. State Fatm offers reasonable rates and reliable coverage. If you need a new car insurance carrier contact Dan Shomali in Stephen's office!

Working with Gaye Gaston-Kilgore and Allison Desselle was a pleasure. They were always kind,…read moreattentive and had wonderful customer service. Steven on the other hand was very curt and short. When my daughter's car was stolen for the second time he had the audacity to ask me if I knew the people who stole it. I took offense to that and changed insurance. I do miss Gaye though. She is amazing to talk to.

The staff was very polite and helpful the process was easy a slight few bumps for me but they were…read morethere to help me understand certain things. I felt so comfortable with them and they made sure everything was in order before I left out the door. Thank you..Francisca& Thiago.

Thiago fez um atendimento excelente! Super atencioso, tirando todas as minhas dúvidas e me deixou…read moresegura com a compra!

If you don't buy all the EXTRA unnecessary insurance they will turn you away. Such a waste of time…read more Don't go here. Just wasted an hour of my day for Caleb to tell me to go online and apply and that he wasn't going to accept my business. I asked if it was because I didn't want to add on the extra insurance he flat out said yes because I'm not taking his "advice" to add accidental insurance, cancer preventative insurance, and life insurance. Wow!

From the owner: HealthMarkets is the largest health insurance brokerage in the country, we have access to all the…read moremajor health insurance companies. One thing we don't have is the scams, the discount cards or the Limited-benefits plans those are not insurance and I don't have them. You can get health insurance today. Call today for a free review of you personal options.

Thought I got a great deal until I went into the office on I35/38th 1/2. I was met with attitude…read moreand was given information with sarcasm and sassyness. Quite unprofessional and unusual for an insurance company. But I guess you get cheap service for a cheap rate. Never again!

Never thought I would be here writing about of all things an insurance company, Most of the time…read morethe picture I get is some slacker trying to sell me more programs to help their margin , but I was pleasantly surprised by the staff when I needed some info sent to the of all places the Police station to take care of a ticket .. They faxed the paper work ASAP while i was in line saving me a half hour in line ! They are helpful friendly and they are a real local business, not an out of town slicked up guy want to be Austin-it . Ez insurance has good rates too! Thanks for your help again