If I could give this place negative five stars, I would. Arlette Martinez was extremely…read moredisrespectful when my mother called seeking assistance. Instead of helping her, Arlette laughed and spoke about my mother to two of her coworkers in an unprofessional manner. No customer should be treated with such disrespect when asking for help. I am very disappointed by this experience and hope management and HR take this matter seriously. Employees should treat customers with courtesy, professionalism, and respect. If this issue is not addressed, I will consider sharing my experience publicly so others are aware of how my mother was treated.

Like the first comment, I read if I could give this place a -10 stars I would this is the worst…read moreplace to get I've been a year now and I was out of and because my payments are on auto pay when I went into the office yesterday to make a payment they would not accept my payment And that's all because they wanted to charge me an extra $50 for a late payment. This is the worst insurance I wouldn't recommend this insurance company to my worst it was easy getting in fast but had I known the hell I was gonna go through to keep this I wouldn't have never went to this insurance company. That's my bad because I never checked the reviews and I'm so sorry. I never checked the reviews as soon as I can get out of this insurance company, you can 100% bet I will be away from this company. They are such scammers. They charge me an extra five dollars every month when they quoted me 108 and they take out one 1334 and then because I was late with my payment because they wouldn't accept it in the local me an additional $50 they're out of their minds. They're the worst. I don't recommend them at all to anyone please don't ever get Adrianna's

Newer insurance office downtown in one of the old houses on Truxtun. My friend referred me over - I…read moreliked it because the agent actually had the time to talk to me - I didn't feel rushed and he beat the rates I am currently paying. I like the coziness of this place - not like any other big agency I've ever been to!

This office is great. They offer home auto and business insurance. The young lady quoted my auto…read moreand home policy and saved me almost a $1000 a year over what I was paying. She offered several choices of companies. Definitely worth the drive. They are located on truxtun accross from train station

work in progress... finding the right time to be able to speak with a person is not easy...........read more

At a time when many big name insurance companies are still having settlement issues, even from as…read morefar back as when Katrina hit, it's wonderful to know that the other end of the insurance company spectrum can make one mighty proud and grateful that there is that other end. That other end that one can only find out about from first hand experience that one would surely have rather never had been forced to experience the hard way. Farmers/Foremost insurance is that other end of the insurance company spectrum. The one you can depend on, count on, when things go terribly wrong, and a comfort to know that you have standing guard when things are just fine. Maybe Farmers needs to change their logo to the militiaman farmer, a plow in one hand and a rifle in the other. Ready to serve in time of trouble. On 23 June 2016 my wife and I, along with our two dogs, barely escaped our home in the middle of the Erskine fire in South Lake, California. The fire swept through leaving nothing behind and with the burning embers floating in the air in a dark thick cloud of smoke I was the last one out after having failed two attempts to save our cat before it was too late. The losses where overwhelming and only after having fled does one begin to realize what all has been lost. Everything we ever had in our lives was gone. From our home to all our clothing, food, personal papers, my wife's wedding dress she stored so diligently, pictures, memories, everything. We were moved into a make shift refugee camp at the Kernville elementary school. The not knowing what the final loss was the worst part. It wasn't until the second day there that we found out that all was completely destroyed, but we were not alone. Hundreds of families had suffered the same fate and one family was lost in the fire. It's hard to have to relive those final moments, but the one other thing that made sure we were not alone in the aftermath was two dear sweet ladies from Farmers insurance. Allison Kitchen and Nicole Thompson. Two Angels that got the ball rolling and set us up immediately with the best Farmers insurance adjuster in the world, Geoff Dopheide. Don't ask. I couldn't pronounce his last name if my life depended on it so I just call him "Jeff". What I do know is there was someone up above watching down on my wife and I as he sent us the finest Angels to take care of us and quickly so. We had nothing but the clothes on our backs. The only food we had was at that make shift refugee camp that night and the next day, but the following day, and without discounting the Godsend of the first responders, the many volunteers, and donated supplies, the cavalry arrived with money, hope, and a place to stay with a roof over our heads. Farmers to the rescue. While Allison and Nicole took care of making the contacts, Geoff was setting us up for a place to stay, money for food, clothing, personal items, and running the numbers quickly to cover the finals for our loss. He saw to it that we were paid out the maximum of our insurance coverage and between FedEx'ing the checks and direct deposit, we had the means to at least start our lives anew within the second day of the fire. I'm too old to start over again, permanently disabled, and will never be able to replace all that was lost. No one could. However, Farmers insurance did everything humanly possible and then some to get us back on our feet and for all of their wonderful personalized timely service I can never repay them. There are lots of things that money just can't do, lots of things that money just cannot replace, but for the things that can be done and with a caring that one would might only expect from immediate family, there's Farmers, Allison Kitchen, Nicole Thompson, and Geoff Dopheide. (whose name I still cannot pronounce) Angels, one and all. All of our insurance is with Farmers at the Allison Kitchen's Farmers agency in Bakersfield, California. There it will always be. Our heart felt thanks, John and Gabriela Campbell

Megan has been really great to work with. Our home and…read morevehicles have been insured with Allstate for many years. She's very helpful , kind , and very knowledgeable. Highly recommended!

Megan was easy to work with and quick too! She listened to my every need. Very intelligent and well…read moreinformed. Highly recommended. She made this process a breeze.

Marcy Hernandez has been our agent for close to 20 years maybe even more. She is exceptional! If we…read morehave a question about our policies and we need to leave a voicemail or a text, she promptly gets back to us within the hour. I feel like she is personally interested in us. She is very personable and easy to talk too.

Jasmine is a life saver! My insurance got canceled due to non payment through my escrow account…read more They reached out to me and let me know what was going on, Jasmine had a new policy activated within hours helping me avoid lapse in coverage.

Bianca is the best hands down. 10/10 would recommend. She will help you with anything you need very…read morequickly. Couldn't ask for a better person to help me.

Please be wary, I…read morewas a customer for 5 or 6 years, Worst insurance ever. Great if you are not in an accident but as soon as you are in an accident even when the other party is at fault, good luck. They keep jerking me around to keep whatever money they can. They got me Alliance United Insurance and keep telling me contact them and they will handle it but you have to do everything yourself. Alliance only answers their phones when they get new claims and that's it. Terrible, terrible experience. Almost 4 months after my accident and still trying to resolve the mess. Because I don't have a paper that says exactly that my car was totalled, I am running through hoops just to save a few months payments even though I have payment papers and the claim number. Please watch out and save yourself.

I was recommended here by a friend of mine for renters insurance. Kern Insurance Associate's staff…read morewas friendly, helpful, and took the time to answer any questions I had regarding my policy. I would recommend Kern Insurance Associates to anyone who needs help with insurance! Especially, if your new to it, like I was! Thank you Kern Insurance Associates! I will be referring all of my friends and family.

From the owner: Homeowners - Automobile - Commercial - *Se Habla Espanolread more

Seriously, all I can say is that this place truly delivers high-end customer service! Roman helped…read moreme and my mom get the best rate possible. He's always available, and on the rare occasions where he can't get back to me right away, he gets back to me A LOT faster than any other insurance company I've dealt with. Other companies I've used always either take days to respond or NEVER answers my calls. This local office is definitely the way to go. Thanks, Roman!

Tried to get a quote and the lady was rude and legitimately hung up on me. Must not need any new…read morebusiness... not getting mines that's fersure...

My experience is great because of Veronica Cardenas she was very very help full to me because of…read moreher we are able to get the insurance I should recommend all you guys to go to her if you have any issues about your auto insurance or your house insurance and was located at Visalia near win Co food parking lot

These people are crazy they want two months of insurance down just to start your policyread more

Office is very clean and the customer service is exceptional. I don't know very much about cars, so…read moreI appreciated the thorough explanation. I am bilingual and appreciate that services can be provided in both English and Spanish. I love to help others and value the care and patience this place has to offer.

Great customer service Shelsea made sure she explained my coverages and made the process easy and…read morefast!