I am thrilled with the service provided by Robert at Total Home Entertainment. I reached out via Yelp chat inquiring about a Mantle mount for my 55 in TV. Robert responded and was in my living room two days later assessing the area we wanted, overall job, and supporting our Living room vision. Robert took care of the Mantle mount (he is an authorized dealer) and we scheduled a time for him to install. He asked about the timing preferences and worked to accommodate us before Christmas! He and his assistant Jeremy not only mounted the tv, but also installed our sound bar on the mount. He did a wonderful job of cable management and asked my opinion and preferences along the way. He stuck around for a few minutes to make sure everything was also working. I know he really paid attention to the details and left no trace of work behind. Excellent service, price, and finished product! I can't recommend them enough and hope to use them in the future. read more

I hired Total Home Entertainment, working directly with Robert, to wall mount a few TVs at my office. I could not have been more pleased with the experience. Robert was very professional, he did a great job of communicating all aspects of the project, and he was very fair with his price quote. Robert did a great job of explaining different options depending on cost and functionality, and I never felt like he was trying to sell me anything, or mark up any project costs or hardware. As a matter of fact, he was very honest with me that I should shop around and make sure I get the best price possible, which I did thanks to Robert! I've worked with a lot of AV installers over the years, and the experience I had with Total Home Entertainment was as good as it can get! Most importantly, the quality of Robert's workmanship was superior, and they left my office looking cleaner than before they arrived. I will 100% use Total Home Ent. again! read more

We recently moved and needed our televisions taken off our walls and re-installed in our new place. Total Home Entertainment was FANTASTIC. A few years ago we had used a different company (workers were arrogant and standoffish) and I would hands down call Total Home Entertainment over them any day of the week. Robert and Ryan were both incredibly friendly and knowledgable about their work. I was highly impressed with their customer service and the overall understanding from Total Home Entertainment - especially when my tv stands did not arrive in time to be set up the first day and Robert had to come the next day and finish the job that Ryan began the day before. Pricing was also fair and it feels good to support a local small business. I would highly recommend this company and if we were not relocating to a different state in the next few months, I would 100% utilize their services again. read more

Robert is 5 star for honesty, intelligence and helpfulness! I tried to set up a new smart TV to an existing DVR and DVD player. I failed miserably! And I really have minimal patience or knowledge regarding electronics so I searched for help and luckily found Robert and his company. Robert and I talked and he wanted pictures for a quick look, which I sent. An hour later Robert called and gave me two instructions to hook things up correctly. I said it sounds like you are not coming out to save me and Robert said this job is too easy and that I can handle it! Robert didn't want to charge me for this easy job, so wow, super honest! Robert said to call him if I had any problems with his two instructions too!! I was able to complete the set up with Robert's two instructions he provided. Thank you so much, Robert!!!!!! read more

Don't think twice about hiring Robert. I highly recommend him. In a word, he's amazing. He is "old school" in the sense that he returns phone calls immediately, schedules work immediately, calls to say "how about I come a tad earlier if it works for you". They don't make 'em like this anymore in terms of good, hardworking, solid and honest work ethic kind of guy and he is just so dang pleasant! Robert got our stereo up and running for my 86 year old dad so we could enjoy Christmas music during the holidays. Robert did a great job and was so kind and gracious to my father talking about sports and other topics of interest they both shared. I would recommend Robert for any of your home entertainment needs. He knows his stuff and he shows up quickly. 5 Stars for Robert - he's already made our holiday special! read more

My fiancé and I tried and quickly failed to mount our tv in our living room. Once we realized we were in over our heads we gave Robert a call. He promptly returned my call on a Sunday evening and scheduled an appointment to accommodate our schedules on the next evening. I sent him some photos and he made sure we were set up for success before he got here. He kept in touch on the way over on Monday to let us know his ETA. He got right to work on the living room setup. It was challenging but he was good-natured and charming the entire time. The second bedroom mount was a breeze. He even showed us how to set up an antennae we'd been keep around but not using. He stayed late to make sure the job was done and was a pleasure the entire time. Would definitely recommend and look forward to working with him in the future. read more

We called this service thinking that, 'well this is where these following entertainment centers will go and wham bam they're gone!' Robert the owner did so much better than listen to us. He didn't just provide us with his expertise; he made my idea come to form as far as my master bath. Bill did an impeccable job adding an outlet so that my master bath TV cord is safely away from water. Ugh! You think Robert's just gonna mount and say Adios? Wrong! He made sure everything is up and running...and when I say everything, I mean he made sure cable and wifi are well maximized from inside and out the house (even all the way to our basement). You will never find stand up guys such as Robert and Bill...thanks you guys! We owe you a karaoke nite or two! read more

Total Home Entertainment was an amazing experience. Robert was professional, reliable and did everything we could have asked for as he and his team mounted 4 large flat screen TVs in our new home in Strongsville. He also hid all wires and they look great. We are new to the area and had previously scheduled through HomeAdvisor. That was a disaster. The person showed up unprepared and hung our TVs without screwing into studs. The TVs could have easily fallen off the wall. I do not recommend HomeAdvisor. Finding Total Home Entertainment was fantastic for us and I could not recommend them enough. My brother installs entertainment centers for a living and Total Entertainment took as much care and time as a family member would have done. read more

We used Robert and his team for a security camera installation at a local candy shop. He installed and mounted 4, 6mp IP dome cameras for us and even set it up so that we could view the cameras remotely. He provided us with a complete site survey prior to the installation as well as photos and was very knowledgeable during the installation. He even provided us photos after the installation. Although we had never worked with this company before, there was never a doubt in my mind after calling him that he couldn't get the job done for us. His rates were very reasonable. We will definitely be reaching out to Robert and his team the next time we have a project. read more

Robert provided us with fabulous service from my first call, through the job completion. My initial call was returned quickly, an appointment was made fir an evaluation and quote. He was on time, friendly and professional. He also valued our safety, stayed distant and wore a mask on every visit. He catered everything to what we wanted, gave us options and suggestions, when requested. His prices were very fair, lower than other quotes and much more specific. We would recommend him to anyone needing any type of home entertainment installations. We surely would hire him again, if we needed any of the services he provides. We would rate him Excellent++++++! read more

Robert has a very quick response and turn around time to my request to hang a tv. He was out two days later in the evening after I got home from work to hang my tv. He was very thoughtful in every step along the way. He took his time to measure and check everything to make sure nothing would break behind my tv. He took time to make sure everything looked good at the end in terms of cable management. I had a lot of things to hookup and you can't even tell how much is back there. He was worth every penny and he his pricing is very reasonable. All in all the tv looks great and Robbie was fun to talk tech with. read more

Excellent experience with Robert. He was totally friendly, responsive, professional, and was quick to get our project done during a busy time of year. We had an old TV uninstalled and a new one remounted. Robert was able to get it all done very smoothly and had no problem adjusting the mount once we realized we wanted it a little lower than originally planned. He was really helpful with setting everything up on the new TV and explaining how it all works. I would not hesitate to call him again for future projects and would recommend Total Home Entertainment to anyone. read more

I have utilized Total Home Entertainment's services twice now for my business. Rob is incredibly knowledgeable, professional and most importantly, reliable. We are a pretty high volume food service establishment, in which 80% of our sales are credit card transactions. We were having some Ethernet cable issues on our credit card terminals and Rob came out within hours to help resolve our problem. He also has helped setup both our sound system and security cameras. Rob is very passionate about his trade and we would highly recommend his services to anyone in need. read more

Rob asked all the right questions to understand what I was looking to accomplish with my TV and sound bar mount project. He managed a potentially tricky installation on account of a layer of brick behind the wall I had selected, helped me select the right mount for my needs, and hid all of my formerly cluttered cords behind a seamless and subtle cord containment strip.His price was completely reasonable, he thoroughly explained his process and the features of the wall mount, and he was friendly (even to my curious dog!) and reliable. Highly recommend his work! read more

Robert and his business associate did an excellent job with mounting our TV above the fireplace. It was a bit of a complicated job, but they had purchased all necessary items prior to installation and were totally prepared. He was extremely thorough, and ensured that everything was neat and tidy when everything was completed. I appreciated his prompt communication throughout the process, and continued follow-up even after the job was completed. I would highly recommend Robert's services to anyone, and hope to work with him again in the future! read more

Very professional operation from quote to installation. I needed TVs, including one to complete a home theater system. Robert gave me a list of equipment recommendations and I was able to read reviews and shop around for them. Once I had the equipment, Robert and his helper returned to mount my TVs and set them up (there were receiver and speaker issues to be dealt with). They even came with putty to patch the holes from a previous TV mount. Robert also followed up to be sure I was happy with the installation and to answer any questions I had. read more

Robert and team were fantastic to work with - very knowledgeable, professional and able to solve problems on the fly! Total Home mounted a very large flat screen TV (86 inch) and also installed a home theater system. They took the time to make sure it was done right, and as important, to our liking. And as with any existing house, as problems arose, these guys solved each problem. Robert is very personable and easy to work with - the competitive cost was an afterthought. I would highly recommend Total Home - you won't be disappointed! read more

We hired Robert to mount flat screen TVs above both of our fireplaces. One needed an outlet installed and Robert worked seamlessly with an electrician Nick to have the outlet installed a few days prior to installing the TVs. The second TV could not have an outlet installed above the fireplace and Robert did a great job hiding the wiring. Both TVs look terrific! Both Robert and Nick were professional, answered all our questions and were easy to deal with. We would hire Robert again and recommend them without reservation. read more

Rob's service exceeded our expectations. He was very courteous and professional. Rob listened to our request and made it happened. We requested hidden wires due to above the fireplace TV mounting . Rob recommended a wonderful electrician that installed a new outlet above the fireplace. Rob and the electrician worked side-by-side quickly, neatly, and efficiently. Rob not only hid all wires, he hid the cable box as well. I would highly recommend Rob and would not hesitate using his services in the future. read more