Owner of Analog Vault here in Cedar Rapids IA, we sell records, CD's, Cassettes and Vintage Audio…read moreGear. We also do audio equipment repairs, unfortunately we can only do speaker refoams here in the shop, discovered Orban Audio speaker repair when I needed a woofer from an AR3 to be rebuilt (totally thrashed voice coil) and now I just got back from Orban a set of JBL L-26 woofers that he rebuilt for me, and all I can say is WOW! In both cases the workmanship was top quality, service was excellent and prompt. Being a repair tech myself I always appreciate good workmanship and Orban delivers! Highly recommend.

Mike was very easy to work with. He quickly diagnosed and then repaired a wire issue of one of my…read moreold ProAc speakers. It again sounds wonderful! I wouldn't hesitate to use his services again.

Good audio gear repair shops in the Midwest are hard to come by, and excellent ones such as this…read moreare even more rare. Im so thankful I took my gear to them instead of shipping it off to an authorized tech in NYC. They saved me several hundred dollars and did great work in a timely manner. This was on a custom hand made dj mixer from Australia with no manual to reference mind you. The variety of different gear they are able to work on is staggering. After I found their entrance it was smooth sailing. They also back their work for 30 days so you really can't go wrong. Highly recommended.

I took in an home audio amp for repair. They had it nearly 2 months. Not one time in the entire…read moretime that they had it did they ever call me to give me any information. I would call them weekly and for the first month the response was we haven't gotten to it. Ok if work is ahead of me I accept that. because of my repeated calls I was told they would move me up on the list to have the tech make a diagnostic evaluation on it which never ever happened. Then after that it was BS about having to build some "special diagnostic software" to access the ethernet port on the back of the amplifier or equipment to make an assessment. they told me they couldn't get enough information from the manufacturer or off the Internet. I could except that for a repair are you telling me place that repairs amplifiers can't even do a general diagnostic evaluation on an amplifier for god sake?? Then finally after two months I called to just tell them I wanted to come pick up my amp and take it someplace else and their response was "we are out on the road for a week with the some band but we'll see if we can find anybody to let you in to the store so you can get your amplifier." what a joke this place is. They have no business whatsoever advertising home audio equipment repair. The only thing I got for my money was excuse after excuse about why they had done nothing and a bunch of BS. They could not even provide me a guess what might be wrong with it based upon a bench evaluation by one of their techs. It is really hard to find audio equipment repair shops nowadays as everything is disposable but I can tell you this, Pro Sound certainly isn't one of them! Stay away if you need stereo repair.

The owner of cell doc (I think his name is Kal?) was very personable and helpful…read more I had my screen fixed at a different facility and the screen did not work like it once did. Cell doc replaced my screen for a very reasonable price and now it works just like new!

Very efficient. Definitely recommend …read more Ladies were very nice. Will spread the word I recommend this place if you want to have your phone fix!

I recently visited the Strongsville store on 2 consecutive Sat. mornings, to get some help with…read moresetting up/understanding the features on my new Samsung phone. Jett treated me and the other customers with courtesy and kindness and focused on each of us as though we were their only client. We got good-old-fashioned customer CARE. I didn't feel rushed or like my questions were dumb, and I got the education I came for and more. They're top notch! I wholeheartedly recommend this business and this technician in particular. I'll definitely return for any future needs!

Jacob at the strongsville location was very knowledgeable and very helpful in fixing the broken…read morescreen and pencil on my iPad.

Nothing I thought more frustrating then dropping my phone off a ladder and shattering the screen…read more Found these guys and they repaired my Pixel super quickly and at a reasonable price! A few months later, my phone stopped charging and I took it there and they cleaned out for free and fixed it. I definitely recommend them for mobile phone repair. The owner is friendly and gives honest advice, quality repairs, and good prices!

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

Paid Terkk $149 to run a diagnostic check on my computer that would no longer recognize new printer…read moreafter working for a week. Was told there was nothing wrong with computer. Replaced new printer which computer would not recognize. Replaced printer with different brand and computer wouldn't recognize. Called printer support line and watched them online find the computer issue in systems dropdown box in less than a half hour. Printer connection was disabled. Once they enabled the issue computer immediately connected. Employee who had my computer for a couple days didn't even own that he made a mistake but tried making excuses. When I paid my bill he had an invoice that I never saw but did get a verification of pymt. When asking to see invoice he couldn't find it making excuses. After asking him to print a new receipt which stated $149 for diagnostic check confirmed I will no longer use them

Purchased a service and tech support program from a big box store, but big box forgot to provide…read moreactual service. After stating my dissatisfaction, big box advised me I should find someone local. Thankfully my search brought me to Terkk's. Shop local folks, Tony and Dave go above and beyond. Hope to have their help for years to come. Chris M.

I don't know what happened but I didn't get to order my speakers or get the windows tinted sad.no…read morecall back ...I don't do text or email

Brian did an awesome job and was finally able to get my stereo components connected properly. I…read moreshould note that I had had several other companies and individuals out who could not assist me with this.