I left a 5 star review on google at check in for Juan. Since then the office has been useless. One…read moreof the elevators was broken when I moved stuff in. They make you purchase a lock for $20 from them and I returned it back to the office the next day. Still no refund. Spoke with the manager, she said she will look at it and call back. Still no help from her. Why hire a manager if she's not going to provide any kind of support? That's why I'm posting this. Rent a unit elsewhere. I will be calling now to cancel so they don't get another red cent out of me!

They dont even deserve one star here if you refuse to purchase their insurance they do anything to…read moredisrespect you and destroy your personal belongings i refused the insurance here and they flooded my unit the very next day after i payed my bill i got threatened by the staff for saying something their manager called my phone and told me since im not happy here i need to move out when my lease is up punitive action was taken in direct violation of Section 627.7275, Florida Statutes thats against the law but i guess business is business

Great customer service, friendly staff, and very clean place. I recommend it to everyone.read more

Alex, was great, he explained the process to me, showed me the unit. It was clean. and the overall…read moreproperty very nice.

The Lock Up storage service is second to no one other. cleanlines, safety and customer service are…read moreexcellent every time all the time

All of our service at Lock Up has been positive and reliable. Jeremy the Sales Associate Mgr super…read morenice guy! We are happy we made the move here.

I returned my U-Haul truck right before close on Saturday night and the staff was so nice about it…read more I wish I could remember their names: a nice young man and a lady with very long nails! She was super sweet and I surely did not want to have to come back the next day. I deeply appreciate you both staying so I could drop off the moving truck and equipment. Thank you.

Your things will not be safe from theft here, and when notifying them about items that were stolen,…read moregot no response whatsoever. Their claim to have 24 hour surveillance, is pointless, if it neither prevents, nor solves any criminal activity. There are also a multitude of people who use some of the units as a residence, and obviously have more than enough time to get into peoples' lockers during the night, when the facility is closed, and steal from them. While I've been a long time customer, I'll be looking forward to moving my things elsewhere.

Love it here prices comparable. Very clean. Always quiet. Always carts. Everyone in front super…read morenice. Only name i can remember is Josh. But the other 2 women are so nice too. I like to go in and steal their red candy :) and they don't even care!!! U get to use their moving truck when u rent!! Definitely recommend this place.

As Always! A Great Experience! Thanx Melanie for an easy transition to my new Bigger unit…read more Highly recommend to store everything and anything here at Cooper City lighthouse storage.

Jerome was very helpful and informative in assisting me with securing the perfect unit. The staff…read moreis very friendly, respectful, and efficient. I also appreciate that the unit was very clean and easy to access.

Been a loyal customer for about 3 years. Loved the location and the cleanliness. However, the…read morerecent price increase was $74 EACH month. I would have been fine with 10 or even maybe 20 but 74 more each month?! I chose to leave to another location a bit further away and got it for nearly half the price. So disappointed. Also, the $1.00 charge each month for "technology" was ridiculous. It was a dollar so I did not whine but come on people; Really?? Explanation was due to market demands....then why are the other climate controlled, same size, ground floor units in area half the price?