I bought a wifi thermostat with the thoughts I could easily just take the old one out and put the…read morenew one in. I was sadly mistaken. Now I had the old one taken out and the new in my hand not knowing what to do. I called Dream Starter and they saved the day! Bryan knew what was wrong as soon as he walked in and had my thermostat running in 15 minutes!!!! Thank you.

Bryan was amazing! Examined my furnace and thankfully it was a very easy fix, not getting enough…read moreair thru. I was charged a reasonable service call and that was it, very happy! I went down the line calling several HVAC companies, most want you to 'leave a message' on our first single digit temp day and it was cold in here. Some called back later in the day, one after many hours called and said "we can't fit you in today". He answered first call and was out within a few hours. I am fairly new to the area and was nervous about finding the right company and thank goodness I did! I have him in my contacts for future should I need help. Thanks so much!!!!!!

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We called Rock Valley for an estimate to replace mom's furnace. They were on time, actually did…read moresome troubleshooting, and got the response to us. It included best, better, and good options. Highly recommend.

WE Co of Rockford is the only company I would ever go to for my HVAC needs. I have recommended Tom…read moreand his crew to all of my friends and family. On one of the hottest days of the year my A/C went out and Tom was there for the rescue! They were fast and efficient and cleaned up after. This is hands down the best HVAC company in the Rockford area.

Honest, prompt courteous. Explanation easily understood. Never try to oversell. Showed up on…read morea Sunday afternoon and only charged straight rate, no weekend/holiday. Ultimately replaced air conditioning unit, price very competitive, service excellent!

ProTech recently replaced my mother's water heater. He provided a very reasonable price and went…read moreabove and beyond. He was prompt, efficient, patient and left without a trace of a mess.

AWESOME SERVICE. professional, affordable and efficient. I'm so glad we choose Brian to install our…read morefurnace. you just can't find people that are straight forward now-a-days like these guys were.. 5 stars! Highly recommended! CALL THEM FIRST!

I retract my previous review. None of my problems were caused by my HVAC system or Perfect Temp…read more The owner, Dave, has been very helpful and patient

Braden, our technician, was a delight and the face of an outfit that is friendly, professional and…read morevery accommodating; from the initial phone conversation to today's service call. Perfect Temp are good guys and Braden is top notch. We will continue to use them as well as recommend them to our friends and neighbors here in Candlewick.

Mike was the best to deal with. The installation went…read moreperfect no glitches was done in a timely manner. Thanks

The owner of the business came to look at our boiler. He told us that we need a new unit. We had…read moreanother business come to look at it. They were able to repair it at a reasonable cost.

Fast service and clear answers about costs. Did not overcharge or intentionally make things worse…read moreto charge for more replacement parts. Very honest tech. Friendly and professional.

STAY AWAY,spent 9 days trying to get in touch with office,sign on door said open 9 to noon and call…read morenumber after that until 5PM.Office was closed everyday so called over and over,finally got a call back after 5 days and scheduled a service call.Tech showed up and we told him furnace was intermittent running and house was cold.As he started checking wires it came on and he said it was fixed and gave me bill and told me to call him at number he called me at when he arrived if it quit again.5 minutes after he left it quit again,tried calling number he gave me over and over,tried everyday for next 12 days and tried office number and drove to officemstill no answer,Kept calling tech and he finally called me wondering who was calling him so much (no voicemail) and found out he gave me his personal number and gave me his work cell number and said he would come over Saturday morning on his own time to fix it and I told him to call me before coming over so i could be there to open house for him.He said about 10AM would work.Saturday morning I was listening for phone by 8AM,no call by 10AM,no call by 10:15 so I went to house to wait,called from house both numbers over and over til 5PM,no response ! Tried following week over and over but no response,finally had to call someone else to fix it and they came over in morning and found problem in less than a minute,bad air valve,cost me $37 in parts,works great now,Now they billed me and I refused to pay as they didn't do anything and explained I called office and tech more than 50 times in 2 1/2 weeks with no response,they now sent it to collection agency ! I have used them for new furnaces and A/C units in all my income properties and my house for over 30 years,but now seems they are out of business ? At least they act like thay are out of business ! Stay away,you could get screwed like we did !

Friendly service. Very reliable. And the price was reasonable. They do an excellent job. I would…read moretotally recommend them!!

After the furnace got balky and wouldn't run consistently, I called them and was scheduled for 1…read morehour following my call. The service technician arrived in 45 minutes. I explained the problem. He checked the programmable thermostat, then the furnace, did an electronics test and found some part malfunctioned, a solenoid, I think. He showed me the electronic test and I saw the failure register. He retrieved a new part from his truck, had it installed in less than 15 minutes, rechecked the system and performed another test and pronounced my furnace as being cured...for now. WHAT?? Yeah, he informed me this was usually the part that failed a majority of the time and based on what I briefed him on, he had a pretty good idea what the problem was. Anyway, he cleaned out the dirty furnace, buttoned it up and wrote out the bill. I paid him and he was gone - all in just under an hour....and the house was warming up. Yeaaa!