I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.

Efficient care as advertised - easy to reach by bus 151 - open on Sat mornings - no need for…read moreappointment

The staff is so kind here. Very helpful! Tanya helped me check in at the kiosk, and Kyra did my…read moreblood draw flawlessly. I had an appointment and there was no wait time Also, check in easy, fr lint desk and check out no problem and facility is clean.

Came here last year for blood draw for wellness screening related to work. It was scheduled. They…read morehonored the time of the appointment. I didn't have to check in using the kiosk. I was worried because it didn't seem to be very use friendly or intuitive. I read the recent reviews and complaints about the check in process. The phlebotomist was effecient.

I am amazed that this business got 3 1/2 stars. It is hardly a customer friendly organization. They…read morehave moved heaven and earth to have a minimum number of employees, so after awhile I found myself screaming at robots.The menus they offer to move you through the line do not address my needs, and probably not those of many people. I am now in line with a 40 minute wait to ask my question. I will soon be searching for an alternative.

Quest Diagnostics has been a lifesaver for me. I get bloodwork about 4-5 times a year and when I…read morewould have my doctor's appointment, I used to have to wait a long time with alot of other people to get my blood drawn. I hated it. I was informed of this being an option. The doctor just sends the order electronically or by email and I use the app to schedule an appointment. It's by appointment only to my knowledge. I have come to this location about three times so far. Most times have been seamless. Staff is super friendly and helpful. There was only one time I had a phlebotomist who was nasty and unfriendly. We kept butting heads. I don't think she's there any longer. I'm not sure why many of the other reviews have low ratings of this facility. When I go now, I make sure to ask for Shakelia, she is always GREAT! I'm in and out where I can go about the rest of my day. Thank you Quest Diagnostics for being my life saver!

I visited Quest this morning before I had to start work, and I cannot rave about the punctuality…read moreand professionalism. I had an issue with uploading my insurance card in their check-in kiosk, and Shakelia came out immediately to help me. She was incredibly friendly and helpful throughout my entire visit. Thank you!!

Very easy appointment! I needed some blood drawn and picked this Quest Diagnostics location due to…read moreproximity and appointment availability. I liked that it is a small, enclosed waiting room and treatment area. You get some privacy from anything going on at Jewel, since this is located within a Jewel. I arrived a little before my 2:20 pm appointment time. I left at 2:31 pm. I waited only a few minutes. The provider that treated me was helpful and answered all my questions, which was appreciated since I had paper work to give to the Quest Diagnostics employees from my doctor that showed which blood tests she was ordering.

The lab at 2550 N Clybourne is inside the Jewel store but not that easy to find. I made an…read moreappointment to get my blood drawn for the Cancerguard test. I brought the unopened kit but the staff said they had never seen one before and were not sure what to do. Staff was friendly but I was not there to instruct them.

So the missus and I bought a fixer upper a while back. The time came to rip out a bathroom and I…read morethink to myself, "Huh, this house was built in the 1950's. I wonder if there are any toxic nasty bits that will get into my lungs/blood/brain and kill me... How do I find that out?" The internet presented several options; just risk it and probably die, get a kit from a big box store and mail samples across the country and get results in like months, hire crazy expensive experts who oh-by-the-way also happen to be experts in the removal of toxic nasty bits for thousands and thousands of dollars (yeah, no conflict-of-interest there...), or after pages and pages of search results, do the right thing: find a local, independent, NIST-accredited lab that only runs tests and doesn't try to sell you a dang thing. Score. The NIST website said there are a handful of such labs in the area. I even called a few of them. I went with MTL because they were super nice to me when I called. They answered all of my questions. They made sure I wasn't going to do anything stupid like rip out a chunk of wall without a mask just to get a sample. They gave me a great quote over the phone. When asked how soon I needed results, I straight up guessed, "Umm, like a week?" to which they responded, 'Pff, yeah, we'll have these in 24 hours." OK. Cool. Here's where it got really good. I collect my samples, zip down the highway, find the place without getting lost once, and land free street parking just down the block. They buzz me in the door and say, "Oh, hi, you must be the guy who called. Show us what you've got." To be certain that everything was in order, they ran my samples back to the lab right then and there and came back two minutes later and said they could work with everything. I fill out the form, cut them a check for exactly what they quoted, and I'm gone. In and out in ten minutes tops. It'll be five next time when I know what I'm doing. Flash forward six hours, my phone dings and the report is in my inbox. Same day processing. The report is easy to read and comprehend. It had a little glossary that explained the terminology. I geeked out over this part, in addition to testing for toxic nasty bits, the report gives percentages of the other materials in the composition of my samples. Neat! I wasn't expecting that. All in all, absolutely every aspect of this process clicked into place and I was delightfully surprised by how easy it was. If you are remodeling an old house, there is no reason not to run these tests. I will definitely come back to MTL the next time we undertake a remodeling project.

Who knew a blood draw could be a pleasant experience! Raliyah was easy to communicate with and…read moreshowed up two minutes early which was great - I've used other services before and have come to expect the phlebotomist will NEVER be on time - usually really early or really late. She was pleasant - professional - and painless - definitely recommended!

I had a great experience with 1st Class Mobile Draw. I was really busy traveling for work and…read moreneeded to get an Oxford Labs test that could only be done at a limited number of facilities (not LabCorp or QuestDiagnostics). This service made everything so easy. I was able to book the appointment via text. The phlebotomist communicated effectively, came directly to my corporate housing, followed all arrival instructions correctly, and had a pleasant, professional demeanor. She clearly had experience and made sure all of my paperwork was properly filled out. Within an hour of leaving our short appointment, she sent me the FedEx tracking receipt for the shipment of my draw to the lab. I highly recommend this service!

It took me some time to get needed info, but the customer service rep was able to assist, thank youread more

Impossible to make an appointment. Tried calling for multiple hours, got transferred to different…read moredepartments over and over again. I would recommend somewhere that you can actually schedule an appointment.

ALL SERVICES ARE FREE!!! 10/10 Ask for Russell - Will provide amazing insight guidance and care.read more

I never met such as a rude staff in my entire life, the hispanic male nurse is always in a bad…read moremood, yelled at me because I couldn't understand him, I was almost telling him to quit his job if he didn't wanna work; by the way, if you go, be ready to wait for hours, they don't give a damn about you.

I have been going to Any Lab Test Now in Villa Park for a couple of years, because of their…read moreincredible prices.  Just went there again the other day to have blood work done, and as usual, their prices can't be beat.  Also as usual, their customer service is top-notch.  They treat you like family, and go out of their way to make sure your needs are met.  Thank you, Syed and staff!  Also 5 stars to their service reps who schedule appointments over the phone.  They are great also!

I dropped off a sample for testing on Saturday, on Wednesday they tell me they can't process it…read more Poor customer service!