I have been in the care of Dr. Frintner and Dr. Lee ever since Ménière's disease impacted my…read morehearing so much I'm no longer able to hear much out of my right ear. After visiting several other places (recommended by Kaiser) I was left feeling more confused about the hearing aid process etc. When I found Burbank audiology they squeezed me into an appointment as soon as they could because I was going out of town. The entire staff is helpful, caring and kind. The environment is bright, clean and very child/family friendly. I feel like they are also purposefully inclusive with everyone and I cannot recommend them enough. I'm so happy with their help and my new hearing aids!

I lost my hearing in my left ear about 3 years ago and was told I needed to get a cochlear implant…read moreto improve my hearing. It took me over 2 years to make the decision to move forward with the surgery and it was only because of Dr. Frintner & Dr. Lee that I had to courage to do so. The entire office from Miriam and Rebecca at the front desk to everyone in the back has treated me like family from the moment I walked through that door. I had a successful cochlear implant surgery in October 2025 and am now able to hear way better in my left ear. Burbank Audiology changed my life and we are forever family. If you're searching for an Audiology Center for ANY hearing issue, look no further than the Burbank Audiology Center. You will NOT regret it!

I truly appreciated East Valley Audiology when Dr. Miller was in charge. She retired, somebody…read moreelse took over the business and I was very disappointed with the new audiologist. I am looking for another one in the Burbank area.

The best audiologist in the greater valley area. The office staff is super. Glad that I found them.read more

This place is shady. We were referred here from CHLA for my son who needs hearing aids. They were…read morenice and helpful when we were there to be fitted for hearing aids. They assured us that they were in-network and our policy covers the hearing aids 100%. Months later we receive a bill for the "balance" after insurance paid them their contracted rate. This practice is illegal. They were supposed to accept the payment from insurance and write off the rest. I am a nurse with some case management experience plus having a medically complicated son makes me extremely adept in insurance matters. I called Blue Cross and now they are dealing with these people directly. I'm sure we're not the first to be fraudulently billed. I think they do this hoping people are unaware and end up paying something they're not responsible for. update: i called them myself since they've been giving my insurance the run around. receptionist now tells me that the bill is not necessarily for me to pay but just a notification that our account is still open. i uploaded a pic of the bill that has a stamp at the bottom saying PLEASE SEND PAYMENT. what a joke. now she said she will verify and call me back. i bet if i had called to make a payment she would have gladly taken a credit card number to charge. will update review if and when she does call back. shady shady shady.

They look the part but are real scumbags. I had a appointment and they refused to see me because I…read morehad a medical group with LA care medical. The only way they would see me if I paid cash. I went ahead and did as I was told. The lady who did my test was weird old lady. Anyhow I turned out to have hearing loss. She showed me a few hearing aids and said they cost $3000. I told her that I would like to talk to my general doctor first. When I went to discuss my experience with my doctor the office manager told me that why did I pay cash. You could have gotten an Auth. She also told me that if you have medi-cal you can not be charged by a doctors office. She went on to say that this was illegal and that I should report hearing resource to medi-cal. I feel deceived and taken advantage of. I am low income and this outfit just wants to think of themselves. Beware of this place.

I've had my hearing aids several years now and have wonderful service from the hearing aid…read moredepartment by cleaning them, updating them as my hearing changes. I am very pleased with the product and the very kind, professionals at the Burbank Hearing Aid Center.

Recently had my hearing tested at Costco in Burbank. Terrific team…read more Special thanks to Natalie who was patient, kind and very knowledgeable!

My hearing aid had broken while I was up in this area and I am SO glad I found this place to help…read moreme! The staff was kind and thorough and helped me get a quick appointment! When it came time to come in, Beverly Lew knew exactly what to do and could have easily overcharged me but did not! She was smart and helped me make sure I was getting full use of my warranty, which she didn't have to do and I deeply appreciate it. The final price was so reasonable and literally 1/4 of the cost compared to what some other places in the area I had called were going to charge me!! This really meant a lot to me and makes me know this is the place I will come back to if I ever have a problem again. I love finding businesses that operate on integrity. This is the type of establishment I wish all businesses could be like. Beverly Lew was kind, competent, understanding, and quick to help me in the way that benefited me the most. I am so happy to recommend Sound Advice!! Really really wonderful experience here!!

Wonderful service and care. I am very h]grateful to have been recommended Dr. Lew. She is very…read moreattentive to personal situations and needs and provides exceptional care. Her testing is thorough and informative. Makes me realize how poor my previous audiologist was. I highly recommend Sound Advice and Dr Beverly Lew.

If your mother, father or family members have been having hearing issues: READ THIS POST!…read more My Mother has been having hearing issues for some time. She has gone to many places that rushed her in, charged her and rushed her out. She had hearing aids but could not hear me. She said that I was mumbling, speaking too low. I would raise my voice. Don't yell at me... Grrrrrr I called several places and found Chanel from Starwood Audiology and Hearing Aids. Chanel has been an Angel to us. She listened to the issues that my mother was having and gave me options. I told her that my mother could not hear in crowed restaurants or rooms with echoes. She had solutions. Chanel gave us options so I booked an appointment. I took my mother to the Burank location and it took around 45 minutes. Chanel informed us that the frequency range and volume was completely wrong for my mothers hearing need. I was furious. All of her hearing issues were not her fault. Others had not done their job properly and my mother suffered. Her new hearing aids will have Bluetooth to connect to her call phone and they are rechargeable. NO more small batteries. Be very careful when choosing a hearing aid specialist. It is like the wild west out there. I highly recommend Chanel from Starwood Audiology and Hearing aids. I wish I would have found her years ago.

my hearing aid doctor Dr. Chanel is amazing thanks to the chargeable Signia hearing aids my…read morehearing is so much better now

I have great experience with them,they improved My hearing…read moreby their new technology hearing aids Very nice audiologist and best service.I will return again in future if needed.it is the best place to go Keep up the good work. Thank you to the owners

From the owner: 1) Hearing test/evaluation to confirm normal hearing or type of hearing loss…read more2) Hearing aid consultation 3) Custom Ear Molds for: * Swimmers * Sleeping * Musicians * Ear Protection from loud sounds (Hunting, factory work, etc) * Music from iPod, iPad, smart phones, concerts * We speak English, Armenian, Spanish, and Russian!

They don't answer their phone .. good luck trying to pay your bill .. why not just have an online…read moreportal to pay? Why make it so difficult on your customers

Well, it wasn't long, as I entered the office I was treated with dignity and respect from everyone…read moreone their. Ms. Hasmik was wonderful at her job, with my hearing aids. Ms. Marissa was great with her communication about my new hearing aids when they arrive. Everyone was GREAT

I went in for my hearing evaluation and found Eugene to be very helpful and knowledgeable. My…read morehearing aids came in a few days after my visit. I am so pleased with them. Eugene spet time going over the features my hearing aids offered and from the time I put them on I have been wearing them for 8 hours at a time and love them. Thank you so much!

I was having great trouble removing a dome guard on one of my hearing aids which were bought…read morethrough Eugene's office and he was VERY reluctant to help me. When I called for the second time he wanted to give me an appt. two weeks out. I said it will only take you a minute. He replied in a sarcastic tone that it would only take me 14 seconds. Only after my insistence did he take the minute or two a couple of days later. I would not recommend this office under any circumstance.

HearUSA I can hear…read morefinally consonants when others speak and also whispers. I can eavesdrop on close by conversations. I can participate at a higher level when I'm at in-person conferences in large conference rooms at work. Comfortable enough not to notice when I'm wearing them. I can customize features for different settings, including concerts, noisy restaurants, outdoors, etc. I don't have to ask people to repeat themselves and don't have to try to read lips. I don't have to ask that the TV sound be turned up or that the closed caption feature be engaged. I also moderate the sound level down on my car radio. Finally, the initial audiology appointment resulted in the instruments being appropriately and professionally customized to my needs. I am very satisfied with both the service and the product!

Alla was thorough and explained things well. However their hearing aids were 3-5 times as expensive…read moreas Costco, even with a $2,000 discount I get from my medical insurance. From the research I did, Costco sells more or less the same brands and similar quality. Two days after I declined to wear the Hear USA hearing aids for a trial week, saying they are too expensive, I get an email for a special sale, selling hearing aids at $1299. They did not mention this option in the hour or so I spent with them. I did research on the lower cost pair and they were described as being of poor quality.