Our water heater went out. After a few quotes from other companies I chose Plumber of Tucson…read morebecause they were up front and honest about the work that needed to be done. Chris was very professional, polite and customer service oriented. They were quick to respond to my inquiries and I was able to get an appointment right away.The finished job was awesome and it was great to have hot water again. I would highly recommend Plumber of Tucson . When I need any plumbing services in future I will definitely call them!

This is the second time we've had repairs done by Plumber of Tucson, and both times we've been very…read morehappy! Our 1950s house has the original cast iron pipes, and when a drain backed up and flooded our master bathroom, we were worried the whole house might need to be replumbed. Gino and Peter came promptly, scoped out the situation and showed us the videos. They scheduled a thorough cleaning of our pipes to remove the blockage, and advised us to replace our very low flow toilets which were adding to the problem. After the cleaning and toilet installations, we were very happy to hear that the pipes are in decent shape and given info to help prevent future problems. The bill was reasonable for the amount of work done. They left their work areas spotless. We are happy repeat customers and highly recommend Plumber of Tucson!!

FAST, GOOD & FAIR and mine was a small job which is hard to…read moreget done. What more can I say ????

Real professionals. They did a fantastic job that was not the easiest to get done. I highly…read morerecommend them.

cool Willys came out today to flush my hot water heater. They called to confirm and they came when…read morethey said they would. the young plumber John couldn't have been nicer and more professional. it was a job well done from the initial scheduling to the actual maintenance. I would recommend them above any other company in Tucson. I will also be using them for my HVAC later this week

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I cannot say enough good things about Silverado Rooter and Plumbing. They have helped me in my…read morepersonal home, my commercial buildings, and across both my short-term and long-term rental properties -- and every single time they have been fast, professional, and incredibly efficient. They show up when they say they will, diagnose the issue quickly, and fix it right the first time. As a property owner and business owner, that reliability is priceless. If you need a plumber you can actually count on, Silverado is it. I highly, highly recommend them and will continue to use them whenever I need plumbing support.

Louis and his crew showed up on a saturday in the rain, and replaced a large amount of my sewer…read morepipe and did some work inside my rental house. The entire time , they were able to work around my tenant and keep everything flowing! Every one of the men that worked on my property we're friendly and professional. They did not quit working until the job was done. Price was extremely fair.Considering the amount of time they spent. I read some reviews that their costs were high , my answer to those reviews is go ahead and try that yourself. One last thing, Service Line Warrentees. That the city of Tucson promotes is a scam! Don't buy it!!

Couldn't get a straight answer and quote all the tech wanted to do was upsell for added service. I…read morecalled first thing in the morning said the tech was on the way but didn't show for 4 hours later

Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for…read moremy home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

Great communication fast response and great customer service. The repair was very well done…read moreefficient and affordable. I will work with them again.

Very responsive and fair. Responded quickly to a weekend emergency and was prompt with arrival.read more

Requested service call for issue with leaky shower…read more Attempted DIY but was more than I was prepared to take on. Austin arrive an hour after I spoke to Rick. I spent hours between Fergusons and Bonnets & Stems for parts that didn't fix the problem. Austin looked at the valve, did a parts run and returned with the solution. Austin is very professional does great work, with a friendly attitude. Highly recommend, will use in future.

I called 520.909.6605 and the owner, Rick, actually answered the phone. He took notes as to what I…read morewas requesting, checked his schedule, and inked my appointment with Austin for the next day. Austin stopped by and looked at my situation, left to pick up parts, and both Rick (the owner) and he returned to do the installations very quickly. They were done even quicker and the price was very reasonable. If you need a plumber in Oro Valley, use Oro Valley Plumbing, not just someone who claims to be Oro Valley Plumbing on the internet. I'll not use anyone else as long as I live in Oro Valley, which I believe to be the rest of my life. :)