Gary missed a lot of key parts of the home inspection. We ended up paying $10,000 out of pocket for expenses after we purchased the home. For example, our electrical panel needs replacement and it's going to cost $3000, but we had to have a different electrician come out (they were installing an EV charger port) and mention that it needs to be replaced. He was actually surprised this wasn't caught during inspection. Poor job overall... read more

In 2023, his services failed to disclose significant property defects, including foundation issues, plumbing leaks, electrical problems (specifically, no electricity in the garage), the need for fumigation, and the presence of squatters destroyed walls, plumbing electrical and all the seller did is do a cover up. read more

DO NOT USE!!! The inspector from the company went to look over the house I was interested to buy. He told me everything was good to go. Said my roof can last another extra 7-10 years. LIES. A month later after buying the property, everything went bad. The roof is in really bad shape it needs a whole new roof. My house is leaking now! They're ignoring the calls. The owner just brushed it off. Don't waste your money to unprofessional individuals. I then talk to several inspection companies and they told me they're bad rep and have fooled many people. See photos. read more

Accurate Inspections - Don't waste your money!! - Home Inspectors Near Me - Fontana, California

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Gary of AI was a prince for our home inspection. He walked around pretty casually I thought, but then I saw the report. Super detailed, super correct, super insight, and super work product. He caught things I would have ignored or not noticed. He was recommended by my realtor, and I would trust my realtor with my cigar and scotch collection on a Saturday night in Riverside. read more

Accurate Inspections - Gary on my roof. He's more handsome from this distance. - Home Inspectors Near Me - Fontana, California

do not recommend very unprofessional demanded a payment before the report, which I didn't feel comfortable with on site in the process of buying my first house. Now I have to do some changes to the electrical even though the report said everything was good. did not value them at all. read more

December 13, 2021 Gary Soto from Accurate Inspections inspected our property on June 30 of 2021. The report (Page 22, section 8.8) states the dishwasher was tested and functional. Unfortunately, when we tried it, it began to leak quite a bit. We pulled it out and the hose had holes in it. There were rat droppings behind the dishwasher and the hose looked like it may have been chewed. If the dishwasher had gone through a cycle he would have seen the leak on that day. Regrettably, the information in the report was not accurate and it did cost us money to replace the dishwasher. I therefore requested a refund for the price of the Inspection Report in the amount of $250.00. We later removed the dishwasher ourselves and fixed the hose. We tried it in the backyard and it leaked again, but now from the middle of the machine. We eventually discovered a rubber piece under and in the middle of the machine was chewed by rats. My point is the machine could not have gone through a cycle without leaking. I don't see any way it would not have leaked and yet his report (Page 22, section 8.8) states the dishwasher was tested and functional. I do not believe that it was tested at all. What happened is obviously a mistake and we all make mistakes. What is most unfortunate is that I wrote Accurate Inspections a letter (sent certified) explaining the issue and requesting a refund. I also contacted our realtor and her office informed AI of our issue and request. I has now been 4 months and we have not received any response from AI. I do not know if AI is competent in their work or not, we all make mistakes so I am not judging their competency. But the fact they have not responded to us at all shows a lack of integrity and professionalism which is clear and speaks for itself. read more

I hired Accurate Inspections on the advice from a good friend to come out and perform a preliminary home inspection. Gary Soto was very polite and thorough. he answered all my questions and provided me with a great inspection report at a relatively low cost. the best part was that he performed the inspection on a Friday and had the complete inspection report that included pictures, ready for me by Monday. I highly recommend this company to anyone in the process of purchasing a new home. read more

Accurate Inspections - Home Inspectors Near Me - Fontana, California

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Terrible inspection report. Guy did the bare minimum and was out in an hour. Did not check things like electric outlets, water pressure, and did not include visible damage of walls in report. When I asked if he could check out the AC unit, he said he didn't have a ladder to get out to it. I took pictures on my own for big things like bubbling paint coming from the ceiling and what looks like water damage on the drywall. When I got my report, these weren't included. I emailed the pictures and questions for the report to them. I got a response saying someone would contact me, but they never did. My agents said they've seen hundreds of reports, and this was the worst. They contacted them to help me get a refund, but were unsuccessful. The inspectors excuse why the damage wasn't reported was that it was an obvious leak so they assumed I would get a roofer to check it out so they didn't bother. Never got the refund, but eventually they sent another report with that damage added to it, but that came after I already paid another guy to come out and look. read more

Called out things that didn't exist. Like an air conditioning noise and a leak in the patio roof , both which are brand new and had no signs of these conditions. Created hassle and problems. Not a professional and accurate inspection. Do not recommend using this place. read more

I am an agent with Coldwell Banker and have been working with Victor at accurate inspections for 4 years. I have also worked with Gary and Brandon. These guys are the most thorough and respectful inspectors I have ever worked with. Not to mention not nearly as expensive as most . I highly recommend them . Victor will do whatever it takes to accommodate me when I need an inspection. My loyalty lies with them and don't use anyone else if I can help it. Thanks for everything Accurate Inspections! read more

I'm a Real Estate agent and I've been using Accurate Inspections close to 15 years, they have always been fast, thorough and reliable. I've dealt with everyone from Gary to his son Brandon and they are all knowledgeable and very helpful throughout the home inspection process. Great service, highly recommend home inspectors.. Humberto Zamora Elite California Realtors read more

Best home inspection company! It's a family owned business and these guys have become my family! Very patient with my clients and throughout! read more

Hand down the best Home Inspection company to deal with! The office staff made the initial process seamless up until the day of the inspection when the inspector Brandon came out. This isn't my first time dealing with accurate and definitely will not be my last. All of the inspectors are very knowledgable and go above and beyond to make you feel at home. Thank you Accurate! read more

This is hands down the best company I have worked with. I had no issues with them and they did a good job in thoroughly inspecting everything from roof leaks to any electrical issues. Can't forget about the customer service! They treat you like family. Will definitely be continuing my business with them for the foreseeable future! read more

I have been an agent for 15 years and never have I met such a thorough, upstanding, ethical inspector as Gary Soto. He takes his time and explains each and every detail in an easy to understand way. His passion for what he does, truly does shine through. He seems every bit as happy and excited as my clients. He is definitely "one of a kind". He was referred to my clients and has proven himself to be prompt, reputable, and professional. His professionalism stands out amongst the rest. He has the ability to spot the tiniest of details, is very client-friendly, informative, and extremely diligent in doing what's right. Way to go Gary, way to go! I will refer you to family and friends...again and again and again!! read more

Inspection wasn't thorough. Worst I've seen in my 25 years in real estate. Didn't check basic stuff like electrical outlets. Wasn't prepared to check out ac, didn't bring a ladder. read more

Terrible inspection overall. Inspector appeared to do the minimum. There was no indication that the inspector checked any of the outlets in the house, the a/c temperature, furnace, etc. The report was minimal and not much help at all. For a 1900 sq ft house, he was in and out in about 1.5 hrs (at most). He then handed me his business card which had a pricing list on it. Later I realized they OVER CHARGED me by $50 based on the sq footage of my home. I have tried contacting my inspector twice to follow up with a few questions but have not received a call back. I would highly recommend to avoid this company. read more

Two weeks after their inspection we had a water leak that was in the main sewage drain above the kitchen. Something that was easily noticeable if they run the water upstairs. Had to redo the whole kitchen. The roof had multiple leaks from the beginning and the roof was in terrible shape once we looked deeper. Cost us a great deal of money to fix everything. I would never use is inspection company. Lack attention to detail and, of course, they are never responsible for anything as is printed in their inspection in bold. read more

There were so many things that this company failed to mention that was wrong with our home, that I felt I simply needed to let others know to try somebody else. They were polite and their customer service was fine but their overall inspection was NOT thorough, they missed a lot of obvious issues with the house and picked up instead on random issues, such as a corner of a roof tile having a crack in it or some of the wrought iron fencing (in the yard, not on the structure of the home, being slightly rusty). That said, either the person inspecting the home didn't know what to look for or they didn't do their job. They also did not check for termites. read more

My realtor recommended Accurate Inspections and she was amazing throughout the entire buying process, so I didn't even question her and called to set up an appointment. I reached Eileen when I called, who was very nice and willing to help in anyway she could to make the scheduling as easy as possible. I needed to schedule the termite inspection as well, and she asked for the number and did a conference call with the company so they could both be there at the same time, which was a huge help. A gentleman by the name of George Guzman was the inspector who came out to our property to perform the inspection. He was extremely nice and completely professional, explaining what the process would be and everything he would be checking for. He let us know we would receive the results the following day, and we did. What we received was a complete, easy to understand report, complete with pictures of areas recommended for repair/replacement. I noticed a negative review on here for no termite inspection, but that is a completely different service that needs to be done by an insect inspection company, not a property inspector. My report was emailed to our realtor, so I called and asked if I could be sent a copy as well. I spoke with Eileen again, who promptly created a login on their site for me and emailed me the info to obtain the report. A downloadable .pdf was also available, which is great. Again, very easy to understand and the pictures are a huge help. I didn't shop around for our inspection as our realtor recommended Accurate very highly, but from what I've heard from others our cost was very reasonable. And considering the service even if I'd been told I paid too much I wouldn't feel cheated. You get what you pay for. If you're considering this company, don't waste your time looking any further. Very highly recommended. read more

I rarely write reviews but this company has gone above & beyond. From beginning to end this company made this whole process a breeze! The office staff was friendly & made it easy to schedule our appointment. The home inspector was already there at the property awaiting our arrival & he let us know exactly what he would be checking, throughout his inspection. Our inspector Victor took his time explaining the process & answering any of our questions. He even went over a summary of what to expect in our home inspection report, at the end of our inspection. If we ever need a home inspection again, we will definitely be calling Accurate Inspections! read more

I used Accurate Inspections today and Victor Fuentez couldn't have been a nicer or more helpful Property Inspector! He was thorough and followed up with me at the end. He will send the report on Monday. read more

This team of inspectors was extremely thorough when needed. In addition to this they had excellent customer service and were helpful and detailed when asked any questions. If there is anyone I know who needs an inspector, I would refer them to Accurate Inspections, Gary S. Was phenomenal! read more

I have had multiple homes inspected with Accurate Inspections and I love their customer service. They always answer the phone and are happy to answer any questions. Their reports are detailed and easy to read/understand. If I could give them 10 stars I would!!!! read more

Great service very professional. They are busy so always call in advance to make an appointment. they will always help you out and treat you with great customer service. the girls in the office are very nice and always respectful. The reports are great! very detailed, inspectors answer all your questions.... and they are bilingual a super plus!!! read more

very happy with all the work they do true honest work and a helping hand. thank you for all they do for us. we as a water damage Company need great final inspections and we found Accurate that did a great Job. plus my mother just bought her new home and also my mom was SUPER happy with them I recommend them to every one, great crew read more

The inspections are very affordable compared to other companies but reports are not very thorough. Report had no actual pictures for reference, very general statements. I was also charged the incorrect price and it took about a week for them to adjust my price and send me a check for the difference when they could have just refunded me instantly by credit card since I paid with credit card. It took 3 phone calls to get that price adjustment. Needless to say, next time I'd pay a little more for better service and a more detailed report. read more

If you need a home inspection Gary Soto is your guy. Very personable on top of his work and were just bottom line PLEASED with his service and the way he conducts business. Full report with pictures and detail and recommendations. Really there for the buyer and shows anything from big to small doesn't over look a thing and is there to verify things are on thee up and up and if not what it would cost to gt things repaired so you know if it is worth it to you to invest in the property. less than 48 hour turn around for a full report of 42 pages. Yes this is your guy and the cost was much cheaper than others and they always have a appointment as soon as next day. I had to reschedule 3 times and they were always there to serve our needs. There cheaper cost in no way affects there work performance or ethic. I had done a home inspection on a home I sold a few months ago with the buyer and the cost was $75.00 more with another company and was just as good but why pay more for the same excellent service. But I got to say the personality of this guy is just great, kind of weird to say the home inspection was enjoyable but it was! Thanks Gary Soto for all you help. I will be referring you to all I know. A+++++++++++++++++++++ read more