Had a great experience working with Marlon, he took the time to get to know me and my situation. He…read morewas honest, upfront, took the time to explain my coverage and treated me like a human being.(which is rare in businesses nowadays) Marlon got our cars insured and my wife's registration taken care of. I definitely recommend RoyalFox and will be coming back. Thank you

Thank -You Royal Fox Insurance Services ! Marlon & His Team…read moreAre the best !!! great Rates and Fast Services I have Been using Marlon's Services for Years For all my Dmv Work he also gives me the best deals on my Insurance Policy's

I'm not entirely sure how one is meant to navigate the Kafkaesque labyrinth that is Stephanie…read moreChew's State Farm branch in Whittier, CA, but I can say with some confidence that I have emerged from it both bewildered and deeply dissatisfied. You see, I found myself in the rather unfortunate position of being involved in a motor vehicle accident--another driver cut me off and crashed into my car, which, as far as I understand the laws of physics and basic driving etiquette, was not my doing. Naturally, I thought it prudent to request a review of any available footage to support this wildly controversial notion of "not being at fault." This, however, was met with what I can only describe as an administrative shrug. Thinking perhaps there had been some sort of clerical oversight (these things do happen, after all), I made several attempts to follow up--calls, inquiries, the usual rituals. Silence. Not even the comforting hum of progress. Just... nothing. Eventually, I did manage to speak with Stephanie, at which point I had hoped for clarity, or at the very least, a modicum of professional curiosity about my situation. Instead, I was rather unceremoniously talked down to and, quite astonishingly, made to feel as though I had somehow orchestrated the entire incident myself. I assure you, if I had that level of control over events, I would have chosen a far less inconvenient outcome. Now here's the truly remarkable part: months later, upon checking the status of my claim, I discovered it had been recorded as me accepting full liability. Full liability! A conclusion I neither agreed to nor was properly informed about. It's the sort of plot twist one might expect in a poorly written procedural drama. All in all, the experience has been less "customer service" and more "existential puzzle," with communication that could generously be described as intermittent at best. I had hoped for diligence, transparency, and perhaps even a hint of advocacy. What I received was... well, this. Would not recommend, unless you enjoy confusion, unanswered questions, and surprise endings.

Everyone here has helped me , most recently Kendra. I've gone through some hard times financially…read moreand they have always been understanding and making sure to help me keep my coverage; really appreciate you athank you Stephanie and staff for always having my back!

Amparo Farmer's Insurance helped me big time with my auto insurance. I called other insurance…read morecompanies but didn't get the helpfulness and customer satisfaction I deserved. She will really work hard with you and give you the best possible rates. Seems she is working 24/7 and answers your questions right away. Thanks again Amparo!

Insurance is definitely an investment not only financially but mentally as well! Coming into the…read moreoffice I had a lot of questions to figure what worked best for me and my lifestyle. Thankfully I was met with a secure agent that gave me peace of mind. She gave me clear information and guidance on what it was i was signing up for. Thank you Melissa for making this an easy ride!

Here are some of my favorite things about this location:…read moreGreat parking and very easy to find a spot every time I visit Someone is always available to help me and if they need to get back to me they do so pretty quickly The girls at this office are always really happy to help me and are very professional. Lastly they always go over discounts and coverages.

Poor customer service. They never answer the line unless you call National General first and get…read moretransferred and then they get bothered because you called National General first. Jason or anyone are never in the office inside of Vallarta. We've tried going at different times because they don't answer the phone and there is never anyone physically there. The type of business that are all about servicing potential clients until you become one, then you get nothing from them. We requested for a policy to get cancelled and come to find out after the automatic deduction was taken from my bank and having to call National General, that Jason failed to cancel the policy on the date requested. Will warn as many people possibly about this company.

I shopped around on my own with all the major companies and gave them a call to see if they can…read morefind me something cheaper and in 30 minutes they had options that beat all the rates I found. I wasted 2 days doing what they did in 30 minutes, they have my business for life.

State Farm is the best insurance company. Nena Soto's office has very friendly and helpful staff.read more

Having trusted this company with my vehicles for several years, I am incredibly disappointed by…read moretheir recent handling of my account. Due to a processing error with our documents during a period of life changes, one of our vehicles was left uninsured. Instead of helping resolve the issue, the staff took absolutely no accountability. Furthermore, their record-keeping is incredibly flawed. They rely strictly on internal notes that favor their narrative, while completely failing to log the numerous times I contacted them to correct the mistake. I expected much better service after years of loyalty.

I appreciate Norma taking her time answering all my questions. Very detailed answers, definitely…read morevery knowledgeable. Always the agent I ask to speak to, recommended to friends and family. Like a good neighbor Norma is there!

Yes I I highly recommend this business ! Jesus Villa is the one who helped me with everything ,…read morevery nice and helpful ! Thank you for the great service and patience

I can't recommend this place enough! If you're looking for a straightforward, affordable, and…read morefriendly smog check, Alvarez is the place to go. I had a frustrating experience just a few days ago at a different shop where my truck failed the smog check. The issue was with the OBDII monitoring, but the technician there was zero help--he didn't offer any explanation, just charged me the full fee and told me to "try again in a couple of days." I felt like I was just throwing money away. Coming to Alvarez was a completely different experience. Not only was the service fast, but the technician actually took the time to talk to me. He explained exactly why my truck failed previously and what I needed to do (drive cycles) before getting it tested again to ensure it would pass this time. Save yourself the headache and the money--this is the only place I'll be taking my vehicles from now on.

They are great there. My daughter and I have been going for years now. They are always friendly and…read morevery trustworthy. Which to me is very important in a mechanic. And they are also very fair with pricing. I always feel like I got a good deal. Thanks Alvarez Test Only. See you soon!