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    Wind Rose Insurance Agency

    4.9 (16 reviews)
    Closed • 9:00 am - 5:00 pm

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    Services - Wind Rose Insurance Agency

    Homeowner or property

    Car and truck insurance

    Boats and watercraft insurance

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    3 years ago

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    3 years ago

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    4 years ago

    Business owner information

    Photo of Lucia L.

    Lucia L.

    Thank you so much! We look forward to continuing to service you!

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    3 years ago

    Excellent service. Always available and very kind. Easy to work with. I highly recommend Wind Rose.

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    3 years ago

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    3 years ago

    the costumer service is great. The people who work there pay great attention to your needs

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    8 years ago

    Saved over $600 in auto insurance using this broker rather than searching online.

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    8 years ago

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    8 years ago

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    Review Highlights - Wind Rose Insurance Agency

    “Lucia was very informative, eager to help and genuinely wanted to ensure I received all discounts I possibly could.”

    Mentioned in 9 reviews

    Read more highlights

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    Stephanie Chew - State Farm Insurance Agent

    Stephanie Chew - State Farm Insurance Agent

    (24 reviews)

    I'm not entirely sure how one is meant to navigate the Kafkaesque labyrinth that is Stephanie…read moreChew's State Farm branch in Whittier, CA, but I can say with some confidence that I have emerged from it both bewildered and deeply dissatisfied. You see, I found myself in the rather unfortunate position of being involved in a motor vehicle accident--another driver cut me off and crashed into my car, which, as far as I understand the laws of physics and basic driving etiquette, was not my doing. Naturally, I thought it prudent to request a review of any available footage to support this wildly controversial notion of "not being at fault." This, however, was met with what I can only describe as an administrative shrug. Thinking perhaps there had been some sort of clerical oversight (these things do happen, after all), I made several attempts to follow up--calls, inquiries, the usual rituals. Silence. Not even the comforting hum of progress. Just... nothing. Eventually, I did manage to speak with Stephanie, at which point I had hoped for clarity, or at the very least, a modicum of professional curiosity about my situation. Instead, I was rather unceremoniously talked down to and, quite astonishingly, made to feel as though I had somehow orchestrated the entire incident myself. I assure you, if I had that level of control over events, I would have chosen a far less inconvenient outcome. Now here's the truly remarkable part: months later, upon checking the status of my claim, I discovered it had been recorded as me accepting full liability. Full liability! A conclusion I neither agreed to nor was properly informed about. It's the sort of plot twist one might expect in a poorly written procedural drama. All in all, the experience has been less "customer service" and more "existential puzzle," with communication that could generously be described as intermittent at best. I had hoped for diligence, transparency, and perhaps even a hint of advocacy. What I received was... well, this. Would not recommend, unless you enjoy confusion, unanswered questions, and surprise endings.

    Everyone here has helped me , most recently Kendra. I've gone through some hard times financially…read moreand they have always been understanding and making sure to help me keep my coverage; really appreciate you athank you Stephanie and staff for always having my back!

    Wind Rose Insurance Agency - homeinsurance - Updated September 2026

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