I appreciate Norma taking her time answering all my questions. Very detailed answers, definitely very knowledgeable. Always the agent I ask to speak to, recommended to friends and family. Like a good neighbor Norma is there! read more

Norma does an excellent job answering and explaining every question in a clear and detailed manner.

5 stars doesn't express the gratitude for the help I received from Arline. Her service and expertise is unmatched. I had to switch from the other insurance agency after giving my business to them for 7 years! I was overpaying for the auto insurance for years without even knowing it. When I would call about why my insurance went up, they would say to call back later. I was done!!! I called several insurance agencies and they all took days to get back to me with a quote. I felt like I was treated as just a number or customer. After what felt like forever I gave this place a call and was connected with Arline. Arline was very easy to work with and was able to quickly answer any questions that I had . So Once my policy expired, I asked Arline for a quote. She is absolutely amazing, she found a very good insurance coverage for my car. If you are deciding to switch because you are not treated with the respect and attention from your current insurance agent, don't hesitate, just call Arline. You won't be disappointed. read more

I recently purchased a new vehicle and I was on a hunt for the right coverage. I browsed around and got a few different quotes. I decided to walk into two different and recognized car insurance agencies. The customer service that I received at this State Farm agency was what sold me. The young lady, Arline, worked with my budget and addressed my concerns. I explained to her what the most important part of my coverage needed to be and she suggested better options, while keeping my budget in mind. My insurance was with the price I could afford and tailored to what I needed. I immediately got the insurance and she even helped me with automatic payments right around pay day. Everything worked out for me and she also suggested I look into life insurance, which I didn't know I could afford. I will be visiting her when I am ready for that big but necessary decision. Thank you Arline! read more

I have been having insurance with them. I have 5 cars. Not helpful at all after many years of having them. I have no other choice but to look for an office that is professional and provide customer service. Very disappointed and upset would not ever recommend this place read more

Definitely recommend coming to this location for all your insurance needs, Norma Flores made the process easy and smooth. She explained everything in great detail and exceeded my expectations for customer service. read more

The customer service I received from Brenda was outstanding!! She went above and beyond. Professional, polite, and very helpful. Thank you Brenda! read more

Been standing at the front desk literally 11 minutes and still havent been greeted or helped. I dont even think they know im here! read more

Fernando Sandoval - State Farm Insurance Agent - Been standing here literally 11 minutes now! They dont even know im here. Great business huh? - Auto Insurance Near Me - South Gate, California

If i can give 10 stars i would. Highly recommend. Been a customer for years. Never had a problem with anything, Brenda has always been super helpful, loyal customer. read more

If I can give 0 stars I would. I have been serviced with him for a couple of years now. Nevertheless, I was always helped by Angelica not Fernando.. I was told a certain quote for January which was accurate and a certain quote for February which was not. My bill was suppose to be $124 and we got a bill for $304! Therefore, my father called to get an explanation and was transferred to Fernando. He tried explaining how the fees were unfortunately raised for one of the vehicles My father was in disbelief. How can the bill double and then some when we had spoken to Angelica and we were quoted $124?? We haven't gotten into any car accidents and we are hardly driving due to the pandemic. The math didn't add up. After going back and forth, Fernando had the audacity to say, "how about you have your daughter call us since she was the one that Angelica spoke to. Perhaps she will understand better." First off, my father is the primary on the account. Secondly how would I make the difference. Third, you just implied that my father cannot comprehend what you are telling him... Here I go calling Fernando after work as he stated to see if there can be some sort of resolution. After 2 HOURS, he still couldn't fix the issue, nor did he want to investigate, and I end up finding out that the price quote that was given to me for the suv I added last week was raised too. How can that be possible, if I called to investigate what the price would be before adding the freaking car. This is ridiculous so now I have 2 problems instead of one! If I would of known I would have switched to a different insurance carrier instead of adding another car! You mean to tell me that the paperwork and your word from last week don't mean anything!?! I have never met a more condescending and manipulating man like him. According to him, he said there wasn't anything he can do and we would need to call corporate. I called corporate and they couldn't even understand what the bill was about. It was a complete mess. Hopefully state farm's corporate will be able to resolve this issue after investigation. I will never come here again! BBB is my next step. read more

Some of the workers are really helpful and answer your questions as best as possible. However, there is no consistency with the information provided at times, but Fernando Sandoval, he's unprofessional and doesn't know how to talk to people let alone have the proper customer service skills needed in a service. It's more his way or the highway kind of feel that he gives to you. read more

He just doesn't know how to take care of people. They provide a quote for one amount and then charge you a completely different amount. He is not knowledgeable, or if he is knowledgeable, he doesn't provide all the information you need to make an appropriate decision regarding your insurance. I'm switching agents immediately. read more

Fernando has been my insurance agent for many years. He's saved me a lot of money! When I was recently in a car accident, Fernando made sure my claim was processed fast and my car fixed in no time! The other driver tried to short change me and say it was my fault but State Farm fought it all the way and The result was in my favor. Now that my son got his driver license , I feel confident he's safely insured with State Farm and Fernando! read more

My visit here was great! The service was fast and they answered all of my questions. Thanks to them I got a great price on my insurance. I would recommend this location to anyone who is trying to get good insurance fast!! read more