Haven't been to VSCU in months needed to cash a business check. AC had temperature very comfortable…read moreas I entered. Marcy a friendly teller called me up, no waiting she was very pleasant. I showed my ID, she then counted my cash back to me, we also checked all my balances easy quick professional business transaction VSCU staff were all friendly. I had a phone call as I was leaving, I answered it in their waiting area and enjoyed more of Valley Strongs air conditioning Very cool visit

I really like this location, compared to most of the Valley Strong branches. The tellers are very…read morefriendly and helpful here, and the line to wait is not terrible. I use the drive thru ATM often though! They provide a decent variety of accounts that you are able to have through a banking institution, plus their rates for most of their products are pretty reasonable. I am grateful for their types of accounts they have for Youth, and being able to help my son learn financial responsibility at his age is very valuable. I highly recommend banking here!

I was denied due to my credit call the number they asked me to to check to see why it had denied me…read moreand I said it was my credit so they're very nice and they did everything they could wasn't their fault. They were very nice there.

Wonderful customer service from Lorena very helpful and polite. Helped me before the closed no…read morehassle. She helped me with all the services I needed. A recommended spot to cash you work check or any other check. Thanks for your service

Wow do these guys suck…read more I went in here on 3/3/26 to open a new account to manage my father's money. I was bringing in over $50k and wanted to take it to a small time bank because I know that much money would help them more than a big national bank. They actually told me they were too understaffed to help me and flat out wouldn't. There was one other customer in this branch, they're acting like it takes hours to open an account. I was cracking up. They recommended I go to another branch. So, as I type this, I'm unfortunately sitting in a Citi branch waiting to open an account. It's frustrating for sure, but I can't believe a bank would flat out refuse a $50k deposit like that. That was one of the craziest things I'd ever experienced. Definitely avoid this lazy bank. They don't want your money!

#24 Always friendly, prompt and personalized…read more Have not ever been disappointed in any transaction.

Great bank. Old fashioned service. They matched another bank in Los Angeles cd rate for me…read more Always answers the phone. Calls me when accounts are ready renew. I miss union bank there are still a few employees left from the merger. Always great.

Would give no stars if it was possible . Branch manager Julie is miserable and you can tell none of…read morethe employees want to be there . Julie is unprofessional, rude , and needs to pick a different career as all the employees I've ever associated with at US bank always have a list of negative comments about her .

Amazing! No place I would rather go to get my taxes done. Efficient and extremely helpful!read more

Owner Elizabeth did our taxes for years. I got weird feelings about her last couple of years,…read moregiving me religious advice while doing taxes, almost like guilting me, in a undercurrent sense, for honest business deductions. I liked all her quotes peppered to her walls at first, but after this experience I find it disgusting and a false cover. This year I went to a CPA to consult for this year and found out she had not depreciated my rental properties all along, bad on me for not overlooking her work and just trusting her. All along she said she has rental properties so I trusted she would know... apparently not. What I find contradictory is her salacious greed, not that a "Christian" can't drive a Tesla, or wear LeBoutin ($700+) pumps, but I found her becoming more condescending over the years. Slapping 1099 papers on her desk for the men doing work for me, acting like I've been breaking the law, all the while misinforming on a subject she is paid for is insulting. By the way, I am Christian, but that really shouldn't matter- I wasn't going to church, but to a tax preparer, and an incompetent one at that! Early on I gave her too much credit, the CPA said she doesn't know what she's doing! Be careful using her services. Trust is #1and she failed.

The teller's are very nice and they always get through the line of customers as quickly as…read morepossible. I'm a frequent flyer and I can attest to all of the tellers being super kind. Cesar was the first to make polite conversation with me; but all the girls are always willing to participate in a chat while they process my request. I think it's very cool that they all always seem to be enjoying their work as well. Sometimes that's not true for banks and it creates an environment that kinda sucks. But, this quick so, I recommend plus there is an easy to access ATM right outside the teller line if that's what you're looking for.

Located in the Vons this little bank packs a big punch when it comes to customer service…read more The tellers smile and make conversation as they process the transactions knowing people have things to do. Not sure if it's a training center because they have a different rotation of tellers quite often. I've never had a problem cashing any checks and I love when the teller says "I'll cash it out and then deposit it" It's the small things that make a big difference

Great place to go and get a loan same day delivery. Never have gotten rude services nor faces very…read morefriendly and fast service

I did my taxes with Terri after having the same tax person since 2015 (he seemed to disappear this…read moreyear, 2026). I was anxious changing my tax filer but Terri immediately relieved my fears. The entire appointment was very fast - around 45 mins - and Terri confidently managed my W-2s and got me the same refund amount I always do. On top of her friendly and fast service, Terri's price was also remarkably affordable for my situation. Overall, I was very pleased with the professionalism and efficiency that Terri worked with. On a personal note, this office is beautifully decorated and incredibly aesthetically pleasing. I felt very welcomed and at home in this accounting office, a strange feeling to have in an apparently stuffy career. Thank you so much Terri and Marty Davis Bookkeeping!

Terre is the best tax preparer, I wouldn't go anywhere else. She's a notary and she can help you…read morewith a trust if you're looking for that as well. Terre keeps her prices as low as possible and strives to serve her customers.