The best service nice people here !! Polite Knowledgeable…read more!!! Than other that I been !!! Helpful me a lot Miss Kim and Mr. Alan help me !!!

Absolutely terrible service. These bankers will make you wait and wait while they prioritize…read morereturning missed calls over customers that been waiting for half an hour. Ended up having to go to the chase down the street

Hilda was AMAZING! 5 Stars hands down. She went above and beyond to assist me. Customer service was…read moreawesome! Hilda was very helpful and quick to answer any of my questions via email or text. I would highly recommend.

Hilda helped me with my car insurance. Got to the root of my problem very quick and was no hassle…read moreto reinstate me. Also, she prepared my taxes in a thorough matter and also lasted less than 10 minutes. Would definitely return. She deserves a raise!

Great banking experience for a small business. The DTLA branch provides excellent service. Highly…read morerecommend!

Great service ,amazing staff,friendly and always available to answer any question and it's brand…read morenew facility and the location located in the heart of downtown

I love this bank such great customer service Antoinette the manager goes above and beyond!!!…read more Thank you!!

Came with my partner to use the atm and it's not working but what's new here right!? I parked in…read morethe front of the entrance so my partner can go inside the bank to withdraw money. He walked from the atm to the entrance while I went around and parked In the front. I notice an older man staring from inside for a good while, so I stared back lol he finally walks outside and asked why I was parked in front of the bank. I honestly didn't know if to get mad or laugh smh stop racial profiling. He did not ask That to the guy parked next to me waiting for the person he came with, that was Also inside the bank!

First-time visitor to this ATM…read more This was one of the quickest working ATMs I have ever used. I made a withdrawal from one account and deposited it into a separate credit union account in less than 45 seconds. Conveniently located just off of very busy Whittier Blvd. Sorry, no pictures, as I do not take them in or around financial institutions.

Every time I call or go in, I always have a great experience. Whether I needed help finding a car,…read morewanted to switch over payments or just needed help in anyway, the staff here are always kind and helpful. I am so glad I switched over to this bank and I will recommend them to anyone with ears that will listen to me.

I was shopping around for car insurance, so I decided to check several options and Prima Insurance…read morewas one of my many options - so after reading a couple of their reviews, that's what made me give them a try - Unfortunately, the reviews I read were nothing like what I expected, I took a long drive to Prima Insurance for nothing - As my husband and I walked in the door, we were not greeted let alone acknowledged - that there was already a red flag - because of the long drive, we decided to wait - again, based on the reviews, I asked for Martha, apparently she was not available, she's out for the next 2 weeks so then 2nd runner up was Sofia - she is absolutely "NOTHING" as described to be in the reviews - she is very rude, absolutely no manners, has a heavy accent and "LACKS" in customer service - When I asked to see her, she immediately responded with, "you don't need to see me", she can help you - she as in Helen - unfortunately, I didn't get what I was expecting to get from Prima Insurance - Customer Service is what I mainly look for in any business and I just didn't get that from this place - the first impression is always the lasting impression - We were forced to leave because we didn't feel we were getting what we were looking for - my husband and I drove down the street and found Adriana's Insurance - the minute we walked in the door, we were acknowledged immediately - Marisol got all of my questions and concerns answered - she was very patient, was very knowledgeable, and most of all, she was very professional - she made us feel very comfortable, and explained the policy thoroughly - If any one of you is considering giving your business to Prima Insurance, I would strongly suggest and recommend that you contact the owner directly, Mr. Francisco Abundis Sr. - you basically want to put your insurance needs on someone who is a lot more professional and knowledgeable - unfortunately, he was on vacation when we went -

I came for some Dim Sum next door and while I was waiting I got some Boba at the store to the…read moreright. Then while I was still waiting, I noticed that Prima Insurance Services next door on the left also did Notary Public services. I had to have my ID and passport card verified for access to a secure government website and I figured that God must have been looking out for me because I was able to get so much done at one time. The Notary was very friendly as was the insurance agent sitting at the other desk. There are plastic shields to maintain COVID-19 safety protocols as well as 6' physical distancing signs. It's located in a non-descript strip mall on the southwest corner of Garvey and Peck Road with plenty of off street parking right in front. The whole process took less than 5 minutes and was only $15.00. So, if you need a quick Notary or happen to have a craving for some Boba or Dim Sum and need a Notary, too, it's all right here.

Got the burger combo. It was made fresh to order. Nothing to brag about, but also nothing to…read morecomplain about. Glad to have this as an option.

We stopped by to eat some food from the taco stand in front of this mini market. Luckily this store…read moresold beer and plenty of it too. Unfortunately they only had one brand of IPA beer which is our favorite kind. They also sell Lottery tickets and the cashiers are friendly.

Thank you very much Jazmin Landaverde For going over and…read morebeyond for helping me with my loan application and getting me approved in a timely manner thank you very much for all your help definitely recommend Jazmin at usc credit union HSC

Extremely frustrating experience with USC Credit Union. I went in to update my address and was told…read moreto do it through the app instead. That same weekend my account was hit with fraud, and I was later told that changing my address online caused a delay in getting my new debit card due to a "cool-off period." When I went back to the branch, I was told the opposite--that it didn't matter how the address was changed. It's now been over a week with no debit card, late bills as a result, conflicting information from staff, no reply from the branch manager, and even a 15-minute hold that ended with a disconnected call. The only helpful person through this entire ordeal was Maria--she was great. Overall, very disappointing customer service during a stressful situation.