We had Farmers for 30 years, never made a claim until we had a small kitchen fire from a toaster…read more The corner of a window & a slight burned edge of a cabinet. Farmers adjuster came in, took advantage by gutting my entire beautiful "white" high end kitchen cabinets and replaced them w some cheap garbage of pressed board w a stripe of oak on the doors, that are falling off a few months later. Farmers would do nothing about. They made $$$ on my claim....worst insurance ever. CINDY REIN was the agent and never saw her till several weeks later. Ruined my oak floor by putting wonder board over it. Perhaps she has learned how to treat customers since then but treated us like garbage. The insurance we have now is always helpful and give us the very best options/assistance immediately .....unlike Cindy.

ADA Cindy…read more Time between 2:00pm-3:00pm Cindy,Molly,Jasmin David,JennieGabrielRivas Cindy from Farmers Insurance ask me to remove my life insurance policy and all my other accounts that I had with them because my husband decided to cancel the auto Insurance. I also said that I felt discriminated because the way they have been treating us the last months that they made it so difficult to cancel the auto insurance. I have some recordings from today conversation. In the recording Cindy said that I should remove the rest of mh accounts with them, but she knows my health problems. She also said for someone who gets migraines, she has a big mouth. I have a lot of health problems Cindy knows, I'm basically disabled that is why I can't drive. She also knows that, the only person who drives my car is my husband nobody else. Google Reviews down here If you are Hispanic, your English is not perfect, and have disability please don't go to her. Unfortunately because I told Cindy and Molly how I felt. I told both of them I felt discriminated, because of the lies they been telling my husband and I for the last month was not ok. I was feeling that they were taking advantage of us when she lie about the life insurance unfortunately because of my health problems I don't have so many options. Forwarding to now, the problem was that my husband spoke to molly receptionist and told her that he decided to cancel the insurance. Molly said ok, but there was paperwork he need it to sign he said ok, the paperwork was going to be send via email. That same day Molly called me, saying that a cousin that was visiting me was going to be added to our auto insurance. I don't handle the auto insurance, is my husband since I'm not allowed to drive. I said why? I explain to her that he doesn't live there that he moved and that he can't be added. She said because a lot of people have been getting into accidents, and are sueing farmers insure they decided to add everyone that lives in the household that has a License and is 18 years old. I was like no , our fee was going to go up $1000 he doesn't live here so why would I add someone else, so at the end she did send me restriction endorsement form. But remember my husband had already talked to her earlier and she knew that he wanted to canceled. She was also supposed to send him the cancellation forms but she didn't. I don't drive so the form that I received was in my husband name. She wanted me to sign that and send it to her, but the one insured is my husband. When my husband got home I told him, I got a call from the auto insurance company. My husband said I talked to them already I told them I was going to cancel, don't worry about it. I said ok, left it up to him because he is the one that drives. My husband never got documents from molly, neither from Cindy. A few days Molly called me and said if I didn't send back the form sign, they were going to be adding my cousin to the policy. I was like omg, they are playing games. I called and I told her hey my husband told you that he wanted to cancel the insurance. You called me that same day and you told me a different store, you didn't send any paperwork to him but you did send paperwork to me. That is on my husband name, and you know that he want to cancel. I told her that they were playing little games and that was not ok, I told them just because you have trick my husband in the past because his English is not as good that doesn't mean you can take advantage. My husband got off work early put me on speaker so I could hear what was Cindy our agent saying about the situation. She told my husband that the firm was send, but it was the exclusion form and she told him that him and I need to have better communication. After hearing and keeping evidence I she said enough, my husband didn't understand of what forms were sent out. Cindy also escorted my husband out, since my husband asked for a date of a call that Molly made to him. On top of that she asked me to move my accounts, she knows that moving my life insurance because of my health issues would cost me a leg a month or I wouldn't be able to get one. She even said years ago that it was good I got the life insurance before my health started. So I would really think two or three times before going to farmers and talking to someone like her that doesn't care about people like my husband and I. We are seeing what options we have English's is my husband second language and is also my second language. I