Horrible with Hockers Home Services, llc in DePere...I would give zero stars if it let me....Their…read moreoffice uses AI when you call. I tried to get a live person on the phone, and it wouldn't let me. They had the wrong service for me booked thru the automated system. When I mentioned the time I needed at 4:00pm, AI said they would note that. Then they had a person calling me this morning to tell me they were available now in which I let their Ai assistant know prior I wasn't availble in the am. . The person who called me said he would let their office know of the above, and have someone call me back right away. No one ever called back! I recommend these businesses have a live customer service person answering their phones. it was a wasted time, and lots of miscommunication with their AI system.

This review speaks to their customer service and initial quoting; I would not pay their exorbitant…read morerates, therefore this review does not reflect the level of their craftsmanship. They arrived on-time. That was nice. They sent two, very young plumbers for a small, one-man job, then quoted me nearly $600 for a job that would take about one hour, at best, for replacing a pair of valves which themselves cost only $62 in total. Nine times the price of the part to perform an hour's work, at best. Ridiculous. At least they left promptly after I declined their services. P.S. I hired Huven Plumbing to do this job for $180 - A full two-thirds less than what Hockers quoted.

We were in need of someone to come out and fix our basement floor drain that backed our into our…read morebasement. When we called they said that they could get us in that afternoon because they had a guy in the area. We asked how much it would be and the lady said $225 an hour and $200 an hour after that. She never said anything about fuel charges. When the guy got to our house he was here for 45 min and charged us $395. When we asked why it was so different then we were quoted he said it was the fuel charges. So they charge $160 to go 10 min. Away and he wasn't even here an hour!!! I would not recommend this company for not being transparent with its costumers.

I was just over charged $335 to snake a bathtub. I have used this company at least three different…read moreoccasions at several of my properties in the last 2 years. At no occasion exceeded $250. The last time they charged me $225 which unfortunately is what this type of service cost in my area. The technician was very nice and respectful. We even chatted after he was finished, which was under an hour. They told me that he was there over an hour. He worked for 30 minutes at the most, and we chatted for the rest. I do not believe that I should be charged for chatting, and when any of my previous contractors have worked for me they have never charged me anymore, especially when they put their tools away

We were in need for help with our plumbing as soon as possible and we called ASAP Sewer! They're…read moregood working people and high-quality work. The value and the price is all there. They are very reasonable. Highly recommended.

The name says it all, ASAP, which every time I've called them i got a human, not a machine and very…read morefriendly, prompt with a date an time for services.

Really appreciate the experience after dealing with installers that messed things up while…read moreinstalling my new shower. Honest, timely, transparent quote/pricing up front. Andy went above and beyond to not only fix the leak but repaired the crack (I had no idea was there) to previent further issues. Will never trust anyone other than Andy and his team at Royal Flush!

I was remodeling my house and needed a total plumbing upgrade. Like a lot of people, I thought I…read morecould handle it myself and set to work. As it turned out I had a few questions about almost everything so I called Royal Flush. Andy came to the house to take a look, and within minutes I learned how little I knew about the right way to plumb, honestly, it was a mess. He was very courteous and jumped right in to get me up and running again that same day. The cost was better than fair and I could not have done it without Royal Flush. Thanks again, Andy.

Tim Rausch did the plumbing in my new home, which I am very happy with. I'm now finishing my…read morebasement and I hired Tim for the job. They did a great job, coming out to my house during an ice storm. Painting of my basement caused my Water Heater to shut off due to a flammable vapor sensor - I just got done texting back and forth with Tim regarding the issue and he got me back up and running! Excellent customer service and he will be my only plumber from now on!!!

We recently hired Rausch Plumbing and Remodeling to address a mystery stench and an apparent leak…read morein our basement. We called first thing in the morning, and Danny arrived in less than an hour. After a thorough inspection, he phoned Tim, the owner, to share his findings. Tim took the time to personally come over, confirm Danny's suspicions, and collaborate on a plan to resolve the issue. They even coordinated with Caden, another team member, to assist with a specific step of the repair. Our home is older, and we discovered that our kitchen piping had been slowly eroding in the basement crawl space for years before finally bursting. This caused sewage water from our sink and dishwasher to seep into our concrete cinder block basement wall. Within hours, the Rausch Plumbing team had completely re-piped the entire system and provided helpful recommendations for potential restoration work. These guys were outstanding! Hardworking, professional, and genuinely kindhearted. Their level of service and respect was unmatched. My husband and I even joked that Danny was so great, we could imagine inviting him and his family over for a backyard barbecue! They clearly explained the problem, laid out the best course of action, and provided a quote upfront--then came in under budget. Same-day service, extra manpower, and the owner himself taking the time to ensure everything was done right? That level of care is rare. We cannot recommend Rausch Plumbing highly enough. After sharing our experience with neighbors, we weren't surprised to hear that Tim Rausch and his team are the only plumbers they call. We now understand why! John & Angie Luck

Besch Plumbing provided me with the best plumbing service I have ever experienced. I've used them…read moretwice this year. Both times they provided reliable service with fair pricing and excellent results. The second time I used them they quoted a higher price over the phone based on what I explained needed to be done, but after doing the work they said it was less complicated than what they thought and lowered the price. This amazed me.

Did a nice job and very professional. Actually communicated and was timely. Will keep them for…read moreanything else. Solid company!

If I could give more than five stars I would. Mike and his team responded within 24 hours. They…read morewere fast, efficient and thoughtful. Mike showed me all of the things they repaired and it was a very detailed invoice. I thought it was very reasonable. Also, there was not one drop of mess left behind. It was one of the best service experiences. I've had in a really long time. I can't recommend them enough.

Steve, thanks for the speedy top notch service. You left the place as clean as it was before you…read morearrived for service. Great prices and great speedy service also. I will make sure to recommend Appleton Drain and Sewer to anyone in need. Dave S.

Mike was quick to respond to my request. I bought a new garbage disposal and needed it installed…read moreas I am too old to work under the sink. Mike arrived on time, reconfirmed his set fee and started to work. It didnt take him long to complete the install. He called for me when the job was done and was eager to show me, "No leaks." Next time I need a 'handyman kind of job I will be calling Mike for sure.