Couldn't be more satisfied with the quality of their service and their professionalism…read more I've used them on two separate occasions, to replace a hot water heater and disconnect/reconnect my kitchen plumbing during a remodel. On both occasions, they scheduled and responded on time as promised. They worked efficiently and cleaned up the work area to perfection. Would definitely recommend Thorne Plumbing for any type of plumbing work that you may need. Oh, and the seem like genuinely nice people too!

Ted and his crew do an excellent job. They respond quickly when contacted, perform outstanding work…read moreat fair and reasonable prices, and are completely honest. They do a great job of cleaning up after the work is done. Finally, they're all genuinely nice people. We'd highly recommend Thorne Plumbing.

Horrible with Hockers Home Services, llc in DePere...I would give zero stars if it let me....Their…read moreoffice uses AI when you call. I tried to get a live person on the phone, and it wouldn't let me. They had the wrong service for me booked thru the automated system. When I mentioned the time I needed at 4:00pm, AI said they would note that. Then they had a person calling me this morning to tell me they were available now in which I let their Ai assistant know prior I wasn't availble in the am. . The person who called me said he would let their office know of the above, and have someone call me back right away. No one ever called back! I recommend these businesses have a live customer service person answering their phones. it was a wasted time, and lots of miscommunication with their AI system.

This review speaks to their customer service and initial quoting; I would not pay their exorbitant…read morerates, therefore this review does not reflect the level of their craftsmanship. They arrived on-time. That was nice. They sent two, very young plumbers for a small, one-man job, then quoted me nearly $600 for a job that would take about one hour, at best, for replacing a pair of valves which themselves cost only $62 in total. Nine times the price of the part to perform an hour's work, at best. Ridiculous. At least they left promptly after I declined their services. P.S. I hired Huven Plumbing to do this job for $180 - A full two-thirds less than what Hockers quoted.

Honestly, the gruffness of the receptionist was enough to direct me elsewhere for service. I asked…read morea couple basic questions and was already getting snarky, "Well, like I said..." and similar. I don't need attitude and was surprised to get it in a 1-minute phone call.

They no longer offer 24/7 service. I would not have renewed my diamond club membership if I had…read moreknown that.

Spoke to Lee with VanRite plumbing with an issue as to why our main sewer line was leaking on a…read moreSaturday. Before talking to Lee, we had another company come out to take a look. The company will not be named. That company said that the main pipe along with the city sewer drain pipe needed to be replaced cost of at least 1447 dollars. On top of the 98 dollars that it cost me just for him to come out and tell me that. Lee asked me to send him some pictures of the pipe. He then suggested that someone come out to see if the drain was clogged before anything. Lee had recommened Sadler sewer and drain cleaning come out first to make sure we were not clogged. Cause he said that if its not rotted (the pipe) then it might just be clogged. Matthew came out the same day (Saturday) and was able to unclogged or drain pipe saving my wife and I the 1447 that we would have wasted to change out a pipe that was still fine. Thanks again. Very knowledgeable, honest, and friendly. Thanks again guys!

We worked with Mark who answered my call promptly and was out to our house the next day! He did…read moreeverything I asked in a timely manner at a fair price. He was even able to come back later that day when I noticed a tiny leak still coming from the area and rectified it without hesitation. He was easy to talk to and I trust this company which is more than I'd say of most companies. I'd recommend Sustman to any family and friends in the area!

Answers his own phone! Made appointment for house call for 1st thing the next morning (not…read moreemergency). Fixed our toilet issue and then our tub drain issue we asked him about after he was done. Very friendly, professional, knowledgeable, reasonable prices, has tons of parts and supplies in his truck, cleaned up the area, followed up job with a quick inspection. Our old plumber retired, we have found our new guy!

Came quick. Very polite. Solved toilet issue quickly. Did multiple checks to make sure toilet…read morecontinued to work properly. Would use again.

EXCELLENT SERVICE we…read moremade an appointment online to have our kitchen sink unplugged. NICK was here for 2.5 hours tracking down the problem. It turned out to be in the sewer line from the house to the street and he was able to fix the issue. He was very professional and very determined to make sure everything was working before he left. We have used this company before and will continue to use them in the future.

Ultimate Air's prices are so extremely high that I do not know anyone who would actually hire them…read morefor their services. We got a quote from them and a few other places and their quote was 2.5x the amount of the other places on average. They nickel and dime you and charge you an astronomical fee just to come plug in their little busted machine and run a 30 second "diagnostic test". Do yourself a favor and call Kinnards, Arts, or Alannes.

From the owner: Jeff Blemke, owner, started Ultimate Air, Inc. in 2007read more

Gen 3 has been our go to plumbers for multiple jobs in our home over the past several years, from…read morefaucets & valves to clogged lines and toilets their service and professionalism cannot be beat. I recommend them every time to all my friends, family and beyond.

I needed a gas line installed for a new stove, GEN3 was here within 2 business days. He had the…read moreline installed, checked and everything cleaned up in less than two hours. Great customer service; definitely recommend